In her series of 20 vibrant illustrations featured throughout this store, artist (and Alabama-native) Laci Jordan captures everything from the local landscape to smiling faces—and of course, our glasses!
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Baylee Pendley
Introduction
Dr. Baylee Pendley is a state-licensed optometrist who graduated from the University of Alabama at Birmingham (UAB) in 2021. Specializing in primary care optometry, Dr. Pendley uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Baylee Pendley is a state-licensed optometrist who graduated from the University of Alabama at Birmingham (UAB) in 2021. Specializing in primary care optometry, Dr. Pendley uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $85
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Huntsville, AL
4.9 out of 5(149 reviews)
erica m
January 21, 2026
5 out of 5
Very thorough eye exam and friendly customer service when picking eyeglasses. I will definitely return to this location for any additional needs.
Response from Warby Parker
January 21, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
will h
January 17, 2026
5 out of 5
The customer service representative who assisted me Kristina and exhibited a level of professionalism that is a lost art in today’s consumer retail. Her warmth and compassion warrants special recognition. She made an otherwise boring dilemma pleasant. A most rewarding experience.
Response from Warby Parker
January 18, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
D. L
January 13, 2026
5 out of 5
I had an awesome experience at Warby Parker today. I have a wider (Asian) face & it's difficult for me to find frames that don't put pressure on certain parts of my face. If you have trouble finding eyeglasses that fit properly, I highly recommend checking out this store. They have a huge selection of familiar (designer) styles but offer many of them in sizes ranging from XS-XL. The associates working there are extremely helpful and go above & beyond to make sure you have everything you need to pick out a great pair of frames. The quality & prices are excellent, too. I did not have an eye exam at this location, but it is very easy to upload your prescription via email. I'll be back for sunglasses. Thank you for the great service!
Response from Warby Parker
January 13, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Heather C
January 10, 2026
2 out of 5
I visited the store for the second time today looking for glasses and was extremely disappointed by the lack of customer service during both visits. The store was not busy, yet I was never proactively offered assistance. Instead, the employees appeared more focused on chatting with each other and playing on their phones than helping customers.
During my first visit, there were multiple employees present, and after walking around the store for some time, I had to ask for help. The only information I was given was about a promotion (15% off if you buy two frames and they could be done in about two weeks). When I asked for recommendations and guidance on choosing frames, I was told it was “subjective,” and the conversation ended. The employees then turned back to talking amongst themselves and using their phones.
I returned four days later after my first visit hoping for a better experience, but I wasn’t even greeted upon entering. When I asked for help locating frames I had tried on previously, an employee simply pointed them out and offered no further assistance. Again, the staff seemed more interested in socializing and being on their phones than engaging with customers.
Having worked in retail myself, I was shocked by the repeated lack of engagement—especially in a store like this, where customers typically need guidance. After two visits, I still don’t know whether the listed prices include lenses, or what the purchasing process looks like etc.
It’s disappointing because the store itself is very clean and well maintained, but the level of customer service does not match the brand’s reputation.
Response from Warby Parker
January 11, 2026
We are very sorry you did not have a great experience, Heather. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Samantha S
January 10, 2026
5 out of 5
Best eye experience I've had in a while.
Response from Warby Parker
January 10, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Bea D
January 10, 2026
3 out of 5
I wish I had the same experience as James. The shop is beautiful and clean and well staffed. I approached an associate to assist me. I asked for her to suggest 3 frames for me. She helped me towards one pair and then asked if I intended to make a purchase that day. I said no and she simply walked off. This was just after Christmas. There was enough staff for them to cluster together so it’s not like they were too busy to help. I do intend to purchase glasses but I do like to shop. I was excited to be in WP and see the available frames as I’d seen them online. The shop has a wonderful reputation and the one pair she guided me to was beautiful but I was dumbstruck by the way I was just left holding a frame. I thought she had gone to get another option for me but then realized she had engaged with her associates and their phones and I was no longer of interest.
Response from Warby Parker
January 11, 2026
We are very sorry you did not have a great experience, Bea. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Melissa F
January 04, 2026
5 out of 5
The staff was so nice and very versed in their frames. I would shop there again. Also, the prices were awesome!
Response from Warby Parker
January 04, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
James A
January 03, 2026
5 out of 5
Kristina and crew were great! She picked out a few different frames that she thought would suit me and was totally honest about each. It wasn’t until I put on the frames that I was to ultimately settle on, that it was clear on her face that they were the ones. And I agreed! Felt very well taken care of and the whole process was a breeze!
Response from Warby Parker
January 03, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Lisa N
January 02, 2026
5 out of 5
Clean, attractive store with friendly and attentive staff. I picked out a pair of cute frames and I feel like the prices are great!
Response from Warby Parker
January 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Mark B
December 31, 2025
4 out of 5
Just a terrible place to have this retail store IMO Terrible Handicap Parking I had to walk over half a mile plus fell once trying to find this store I was informed had been open over 1 year yet it is NOT on ANY of the Directories throughout BridgeStreet . The Very nice Sales lady named Jessica was very nice but one HUGE issue there is absolutely no place for anyone that has to use a cane to walk to even sit . Just look at the pictures of inside the store . No , only two stools that I seen & I was able to use one of the two . They need to be more Handicapped ♿️ accessible . I hope my glasses arrive when told they will but if something needs adjustment I will have to find someone to drive me there park closer if possible and may have to use wheelchair. BridgeStreet is in no way at all Handicapped Friendly . Warby Parker needs to be put on EVERY Directory information places I could have found it much sooner. I also fell going back to where I had to park .
Response from Warby Parker
January 01, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Hannah H
December 31, 2025
5 out of 5
Always the best customer service. I’ve had two eye exams here now and can’t recommend enough.
Response from Warby Parker
January 01, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Ohkhay M
February 01, 2025
3 out of 5
No eye doctor at this location. That's why the website shows no available appointments. Urgh.
Response from Warby Parker
February 03, 2025
We are very sorry you did not have a great experience, Rae. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Kevin R
December 20, 2025
5 out of 5
Great experience today. Na was super helpful and explained details thoroughly with insurance and recommendations.
Response from Warby Parker
December 21, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
stephen c
December 19, 2025
5 out of 5
Customer service was excellent and had a wide range of selections. High recommend this store.
Response from Warby Parker
December 19, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
fernando g
December 16, 2025
5 out of 5
Great customer service.
Response from Warby Parker
December 16, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Kenneth C
December 15, 2025
5 out of 5
Great customer service, ease of purchase.
Response from Warby Parker
December 15, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Lucinda
December 13, 2025
5 out of 5
I used to go to another store for exams and glasses, but why pay more? The styles are awesome, and the prices are reasonable. The optometrist was also excellent. Store is clean and the staff are friendly.
Response from Warby Parker
December 13, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Lindsi G
December 09, 2025
5 out of 5
Fantastic and informative shopping experience! I’m looking forward to my glasses arriving.
Response from Warby Parker
December 09, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Eleonora S
December 09, 2025
5 out of 5
Amazing staff and great prices! The girls were so helpful and gave me great advice. I couldn’t choose from so many beautiful frames so I ended up getting two and got a discount! Cant beat the prices!
Response from Warby Parker
December 09, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Treva S
December 04, 2025
5 out of 5
Staff and doctor were very friendly and knowledgeable to my needs as a new patient.
Response from Warby Parker
December 04, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mee Z
December 01, 2025
5 out of 5
Only thing better than the selection of frames is the attentive staff.
Response from Warby Parker
December 01, 2025
Thank you so much for sharing this review! We are so glad you had a great experience.
Jason W
November 28, 2025
5 out of 5
Awesome staff. Visiting from out of town and we went in to see if they could help us with a contact issue-not purchased with them. They were super friendly and helpful. Ended up looking at the selections of frames and have some models to order. Customer service 10 stars. Thank you
Response from Warby Parker
November 28, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Yahya B
November 28, 2025
5 out of 5
First time in the store and loved it. It’s a perfect size making the experience more intimate. Very friendly crew. I spoke with everyone that was working that day. Very clean and welcoming. I’ll
Definitely be back to purchase a few more pair of glasses and sunglasses.
Response from Warby Parker
November 28, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Da K
November 16, 2025
5 out of 5
super helpful and very informative on their products.
Response from Warby Parker
November 16, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Daniela R
November 13, 2025
5 out of 5
Great staff, from the moment I walked in I was taken great care of. The eye-doctor is amazing, and the rest of the staff is professional and extremely helpful and polite. I didn't feel I was "being sold" anything, rather I was listened to. It's my new go-to store for all my eyes' needs, because I trust that they'll do a great job for me.
Response from Warby Parker
November 13, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.