SanTan Village

Sales representatives are fantastic. Patient and knowledgeable.

Dr Lee and the staff very helpful and easy to work with.

Great knowledgeable staff, we be back

Best eye exam and customer service I’ve ever experienced updating my eye prescription and buying new glasses. 15 years wearing eye glasses and this is now the only place I’ll go for yearly exam and eyeglasses purchase. Dr Lee the Optometrist performed the best thorough eye exam ever. Dr Lee took the time to ask and answer questions, did not hurry through the exam. Corrected my vision better than any other Dr I’ve seen in 15 years. Kelly the sales team member helped me pick out great frames and lens options to best suit my needs. Go to Warby Parker! Incredible staff focused on customer service AND their pricing is great!

The staff and optometrist are friendly, knowledgeable, professional, and helpful. They are truly engaged and listen. They offer great suggestions based on what you tell them you care about. The optometrist is knowledgeable, professional, and is so friendly! She clearly explains all the exams.

Highly recommend Warby Parker class act ..

⭐️⭐️⭐️⭐️⭐️ Rave Review for Warby Parker I had such a fantastic experience at Warby Parker! I came in to get my current glasses adjusted, and the staff was incredibly kind, patient, and knowledgeable. They not only made my old pair fit perfectly again but also helped me find two new pairs that I absolutely love! The employees took the time to really listen to what I was looking for — especially my need for frames that fit a narrow face and low nose bridge. They brought out several options, gave honest feedback, and made the whole process fun and stress-free. Both pairs fit perfectly — comfortable, stylish, and flattering — which has always been a challenge for me to find elsewhere. The customer service, attention to detail, and overall vibe of the store made the entire experience outstanding. If you’re looking for quality frames, personalized service, and people who truly care about helping you look and feel your best, Warby Parker is the place to go. I can’t recommend them enough! 👓💙

Extremely helpful finding the right glasses for me.

Great selection of frames & very reasonable prices. The staff was so helpful & friendly. No pressure - just quality help. Definitely recommend if you need new glasses or sunglasses.

Val, was the most understanding. She really took the time to listen to what my concerns and needs were for my face. This was the first time getting glasses and it was one of the best experiences I've ever had and received. You can tell she really enjoys what she does as she's so helpful with full of knowledge and information when I had lots of questions. I hope more people get to experience this beautiful visit that I did

Excellent service!!!

Had an amazing optometrist appointment and selected two pairs of glasses. Everyone was kind, knowledgeable, and the selection was great. Was actually cheaper than I thought it would be as well.

Adina was a pro!

I do not recommend anyone to go here. I called my insurance prior to my daughters appointment and they were in network with our plan. After they completed the exam then they charged her for the exam and told her that we would have to submit the claim to our insurance company ourselves. Why do they tell people that they take insurance and then charge them? If you have any issues their customer service department is the worst. It's a call center and they just tell you to go back to the store that they cant help you. Save your time money and frustration and go somewhere else!

Warby Parker has a great selection of frames & lenses. Not to mention the Prices are very reasonable. Highly recommend them. Kelley was very knowledgeable and helpful.

Disappointed for now. Ive been waiting for my contact lens prescription and received an email telling me they were ready. Arrived to the store (not a convenient drive) and was informed upon arrival that they sent me another email (considerably later) informing me that an appointment would be necessary since i am a first-tome contact user. While understandable- a phone call could have saved me time and frustration. When i mentioned this to the customer service person their response was “we don’t have phones.” This seems like a legitimate reason to use a local company over a giant corp. willing to change my review if Warby Parker makes things right. Oh- btw, the next appointment available a week away.

Liked the selection. Glasses arrived at my home. Fit is good and glasses are very comfortable

Great experience.

Each time have visited Warby Parker, I feel welcomed and taken care of. No rush or fuss on time.

Excellent associate helped me. She was very knowledgeable & took her time. I had no sense of them rushing customers through the process of selecting eyeglasses. Highly recommend Warby Parker SanTan Village.