Scottsdale Fashion Square

This entire store has amazing employees that are very knowledgeable. The store manager at this location Brad is amazing and he has a great team at this location. Got great help today from Noah and Hallie. The frame selection colors sizes and custom fit eyeglasses. This is literally one of the most amazing optical companies and local stores that I’ve had the chance to experience since I’ve been wearing glasses. I love everything about the custom fit.

Paul was helpful, professional, and efficient. It took just five minutes to order my progressive glasses. I wish we had more employees like him—kudos to Paul!

Dr Amy Czyz was great. The whole experience from walking-in, getting an eye exam, and purchasing new prescription glasses was smooth, quick and stress-free.

Fast and capable service, I appreciate that!

We had SUCH a great experience at this Warby Parker today! I feel terrible I’m not certain on his name, but I THINK it was Paul who helped us and he was so so fantastic! He was a tall guy with brown hair, I hope we got your name right Paul! There was another girl with long bleached hair who was so lovely and sweet as well. Paul was so fab, he could hear the hesitation in my voice about the glasses I’d chosen and he helped me feel empowered to pick different ones in the most kind supportive way. He had such a great balance of giving his expert opinion but still giving me space to make my own decisions! He had a super kind manner and great advice. Everyone was knowledge and supportive and I ended up really happy with the glasses I got! Thank you!

I don’t usually leave reviews but I had the BEST experience at Warby Parker today. I’ve been struggling to pick out a pair of glasses that I like and have spent too much time overthinking in Warby Parker stores in Phoenix and Chandler. Then I went to this Scottsdale location and Paul helped me pick out the right glasses within 5 minutes. If you need someone who has an excellent eye for color and style, go to Paul!

A great experience with Noah, Jess, Paddy and Dr. Amy.

This was the best experience i've ever had getting glasses. I accidentally scheduled an eye exam for the wrong day, and they still managed to fit me in. The exam was quick, and I was able to get 2 pairs of glasses for a reasonable price. I expressed my order and got it within 5 days of ordering. Everyone was super helpful and kind. I'm not one to write reviews, but the crew here deserve it.

Really can’t beat Warby for quality/style for the price. I had a lovely experience working with the optician Paul. He pulled some frames for me that I wouldn’t have otherwise considered for myself and they looked amazing on my face! Went into Warby Parker for help with seeing and left feeling seen. 🙂 Thank you, Paul!

Staff was just the right amount helpful while I looked around, stepped in at appropriate times and extremely helpful when finding the perfect pair of glasses. Whole process was fairly fast and extremely easy. Definitely recommend warby parker for an easy, great buying experience. Staff was very nice, knowledgeable and helpful! Go check them out!

I have purchased glasses here twice. Every time, the staff are very knowledgeable and friendly. They are well-trained and know the ins and outs of the optical world. There is no pressure to buy anything. If you need a helpful opinion about frames you try on, they are honest and informative. Paul, who helped me pick and buy glasses most recently (Feb 2025), was outstanding. He made the experience painless, even fun. The fact that he has a fantastic first name isn't influencing my review. You can return anytime for adjustments; the experience will be equally satisfying. Highly recommend this store.

I went to the store to have my glasses adjusted. Paul, the licensed optician, was extremely helpful, kind and caring. I was very impressed and satisfied with the service I received today.

Excellent customer's service

Cancelled my appointment on the spot. Limited insurance carriers and lady who checked me in was very rude also her nose was running. Like wear a mask or sanitize your iPad. Was willing to pay cash but decided to take my business else wear.

Paul was a very friendly and knowledgeable employee! He helped me find the perfect glasses and sunnies. You’ll find super cute and affordably priced frames here.

I went to the store today because I wanted to try on some glasses before purchasing them. A red head lady assisted me but there was some disagreement so I decided to leave. Firstly I told her I was a new customer, and I had a screenshot of my prescription. She then looks at my screenshot and repeatedly says "where is it" shes zooming in and out on my screenshot. I had to ask her what she meant by "where is it". She finally explains that I need a doctors signature on my up to date prescription or else I can not purchase. I explain that I have no problem with this policy but I mention that I'll just purchase them online. I thought this would be the end of the conversation. She proceeds to tell me that this is not possible and that the website will not allow me to check out. She even went as far to tell me about the new law in arizona and apologized. I had to keep reassuring her that I'm ok with the policy, but that I will purchase online. Each time she just wanted to argue with me. I left the store pretty annoyed because I didn't go there to argue, I just wanted great customer service. I still needed glasses, and I was really set on my choices. I was able to purchase them on the warby parker website without any issues. I hope this was a one time occurrence and I hope she receives training because this could have been a better experience if she would have offered an eye exam or just ended the conversation much sooner.

Excellent store. Large selection. I required Narrow options with style. Associate Jess was very professional and easy to work with. Order was fast and efficient. Looking forward to the Warby Eyewear. My new gorgeous eye glasses have arrived in ONE week. Wow. Love them.

If you do not have vision insurance or an Costco membership and need glasses (or contacts, I wear glasses), I HIGHLY suggest Warby Parker! I have a pretty heavy prescription, like -3.50 and -3.00, and other optometrist providers have taken advantage of my heavy prescription, slapping big ol’ premiums onto the bill. One pair of glasses with $95 frames would run me, I kid you not, $650 with Visionworks without insurance. I was able to purchase THREE pairs of glasses, with blue light filtering and high index lenses (not trying to look like Magoo at 30 yoa), without insurance, for $630 at Warby Parker. My fellow blind humans, the cost of the prescription IS INCLUDED IN THE FRAME COST. I REPEAT, THE PRESCRIPTION IS INCLUDED IN THE FRAME COST. Blue light filtering and high index are add ons, $50 each, BUT STILL. My cheapest frames were $95, so $195 for a single pair of glasses at WP compared to $650 at Visionworks. ALSO, Warby usually runs a promo of 15% off your order if you purchase 2 or more. The savings alone was basically B2G1. Vanessa, honey, I’ll be coming back for you. (Pair of sunglasses y’all should check out if you’re into Y2K fashion.)

Great customer service! Staff extremely knowledgeable. I highly recommend Warby Parker.

Jess at Warby Parker Fashion Square was amazing and helped me will all my needs!