An original mural by Sebastian Curi. A classic coin-operated machine dispensing artwork by Hiller Goodspeed (and benefitting local charity The Writers’ Exchange). Complimentary maps, illustrated by Jason Polan, of all the best places in town to sit and read them…there’s just so much to see at our West 4th Ave. store—and that’s not even to mention all the eyewear.
Meet the top-notch optometrists at West 4th Ave.
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Christy Lau
Introduction
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Jenny Lee
Introduction
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Lucia Li
Introduction
Dr. Lucia Li is a state-licensed optometrist who owns and operates her own practice independently from Warby Parker (you can find it in the store). With a focus on primary care optometry, Dr. Li uses cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Vancouver, BC
4.7 out of 5(390 reviews)
Lily
August 24, 2026
1 out of 5
Do NOT buy glasses from this company. I went into the store last week to purchase two pairs of glasses and was mis-quoted by the workers as to how long the glasses would take to arrive so they could secure my purchase. I was told they would take 2 weeks at most, but that it would probably take less time (this was even written on my file). The glasses being completed this quick was my deciding factor in purchasing them because I am moving away for law school. I then received an email saying it would take 25 days for the glasses to arrive so I called customer support. They told me 2 weeks was impossible and said they could do expedited shipping as a compensation. 10 mins later the person back tracked and said expedited shipping to Canada was not possible. I finally gave up and just canceled my order. It felt like the workers took advantage of me because I look young. Better to just buy from Bailey Nelson, Ollie Quinn, or Kits eyewear in my opinion.
Brynn H
August 31, 2026
5 out of 5
Sylva was very helpful. Highly recommend this location
Response from Warby Parker
August 31, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Wen M
August 28, 2026
5 out of 5
Evelina was so helpful! She fixed up my glasses in no time
Response from Warby Parker
August 28, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Xin S
August 28, 2026
5 out of 5
Evelina is the best! She fixed my glass with lots of care!
Response from Warby Parker
August 28, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Olga V
August 22, 2026
5 out of 5
Excellent service. Knowledgable and friendly staff.
Response from Warby Parker
August 23, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Leah R
August 22, 2026
5 out of 5
Lovely customer service. I buy all.my glasses here and will continue to do so.
Response from Warby Parker
August 23, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Keion's S
August 14, 2026
4 out of 5
Really friendly and knowledgeable about what they are doing,thanks. You all are doing a really good job.
Response from Warby Parker
August 14, 2026
Thank you so much for sharing this review! We hope to see you again soon.
mark s
August 13, 2026
5 out of 5
I was visiting Vancouver and my glasses got bent. I walked in off the street to get them adjusted for fit and they did a good job and cleaned my glasses, no charge. A class act.
Response from Warby Parker
August 14, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Siobhan
August 12, 2026
5 out of 5
Best customer service I have received. The staff are super friendly and always help out where they can. They continuously go above and beyond my expectations every time I visit to ensure I am taken care of. I look forward to stopping in each time, no matter what for. Thank you for such a pleasant experience.
Response from Warby Parker
August 12, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jumana R
August 12, 2026
5 out of 5
Everything was top notch. Melina at the Vancouver branch was a super star, she was extremely patient with me as I tried EVERY frame at the store. She gave me her honest opinion on every frame and was very welcoming and kind. This is what a perfect sunglasses/eyeglasses shopping experience is like. The sales person who measured my eyeglasses placement and the sales person who adjusted my previously purchased frame were also extremely professional and sweet. Thank you Warby Parker for your superb frames and customer service!
Response from Warby Parker
August 12, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Mary L
August 07, 2026
5 out of 5
Excellent service. Arman was very helpful. Above and beyond!
Response from Warby Parker
August 07, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Neetu B
August 01, 2026
5 out of 5
I accidentally bent my Warby Parker glasses while on vacation in Vancouver and was so relieved to find the only Warby Parker location in the city. Mehrak was incredibly helpful, and Mehrak had my glasses fixed in less than 10 minutes. They were badly bent, but he did an amazing job. They even gave me a complimentary case since I didn’t have one with me.
I absolutely love my Warby Parker glasses, but what really stands out is their phenomenal customer service. I live in New Jersey: NYC area and we have may locations nearby but since warby Parker is not popular here, I was worried about getting them repaired while traveling. The team in Vancouver went above and beyond, and I couldn’t be more grateful. Thank you for the outstanding service!
Response from Warby Parker
August 01, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
B
July 30, 2026
2 out of 5
Kind of sad the coating just wears off after an unknown amount of time. Now my prescription sunglasses look about as blurry as non prescription glasses.
Response from Warby Parker
July 30, 2026
We are very sorry you did not have a great experience. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
John F
July 29, 2026
5 out of 5
I have been purchasing glasses from the Warby Parker store in Kitsilano since 2020. I keep coming back because of the good product selection, reasonable prices, and exceptional customer service. Highly recommended.
Response from Warby Parker
July 29, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Allison R
July 26, 2026
5 out of 5
Excellent experience - replaced my favorite frame (durand rose water) and had the most comprehensive eye exam all in one efficient visit! All of the staff were amazingly helpful. We don't have a WP store in Calgary but glad to have the option to visit in person when in Vancouver or Toronto.
Response from Warby Parker
July 26, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Kaman K
July 26, 2026
3 out of 5
They organize and display the frame by shape so it’s quite easy to navigate. We were greeted upon entering the store. When we are choosing the frame we asked for the staff on her suggestions. Instead of recommending based on the shape of the face, she asked what would we like so it is not exactly helping. We were explained the price of frame includes the lens. We want to get a reading glasses with about +2.5 power. Initially we were told there are no additional charges for the frame. After the eye examination, we then were told the lens must be a bit thick and might go beyond the thickness of the frame. We were offered to get the thin lens. In any event, we did choose the thin lens however we feel the staff should have the necessary experience on the products in store to offer us more comprehensive details in the first place.
Response from Warby Parker
July 27, 2026
We are very sorry you did not have a great experience, Kaman. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Young-eun J
July 19, 2026
5 out of 5
Amazing service!
Response from Warby Parker
July 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Annie B
July 19, 2026
5 out of 5
Great service and super friendly staff!
Response from Warby Parker
July 19, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Terry S
July 12, 2026
5 out of 5
wonderful service by the advisor
Response from Warby Parker
July 12, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Anna M
July 09, 2026
5 out of 5
Thank you Nicola for such wonderful service at West 4th. So helpful and amazing customer service!! We are so excited about our new glasses :)
Response from Warby Parker
July 09, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Anish D
July 07, 2026
5 out of 5
Great service and value. Armaan was super helpful. Highly recommend.
Response from Warby Parker
July 08, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Josh M
July 05, 2026
5 out of 5
Arman provided excellent service very impressed with his service
Response from Warby Parker
July 05, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Carlos B
July 01, 2026
5 out of 5
Arman helped us today to find our glasses, he is knowledgeable and knows what he is doing. I highly recommend talking to him before purchasing glasses here.
Response from Warby Parker
July 01, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Shyam C
June 29, 2026
5 out of 5
Arman was incredibly helpful repairing my glasses
Response from Warby Parker
June 29, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Naveera Z
June 23, 2026
5 out of 5
Everyone here was very helpful and welcoming, and take their time with you to make sure you are happy with your decision! Special thanks to Nicola for all her help!
Response from Warby Parker
June 23, 2026
Thank you so much for sharing this review! We hope to see you again soon.