An original mural by Sebastian Curi. A classic coin-operated machine dispensing artwork by Hiller Goodspeed (and benefitting local charity The Writers’ Exchange). Complimentary maps, illustrated by Jason Polan, of all the best places in town to sit and read them…there’s just so much to see at our West 4th Ave. store—and that’s not even to mention all the eyewear.
Meet the top-notch optometrists at
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Christy Lau
Introduction
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Jenny Lee
Introduction
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Lucia Li
Introduction
Dr. Lucia Li is a state-licensed optometrist who owns and operates her own practice independently from Warby Parker (you can find it in the store). With a focus on primary care optometry, Dr. Li uses cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Vancouver, BC
4.7 out of 5(351 reviews)
Dee
June 04, 2026
5 out of 5
Decided to try this place because I liked so many of the styles I saw online. The eye exam was good, and the customer service was caring - without over selling. Great selection of very lightweight glasses, which is helpful if you hate your glasses slipping down your nose.
Response from Warby Parker
June 04, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Robyn W
June 03, 2026
5 out of 5
Great experience, good selection good staff and I left with glasses even though I was shopping around!
Response from Warby Parker
June 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Lynn
May 31, 2026
5 out of 5
The staff is so incredibly helpful and friendly. My entire family purchases their glasses here. We love Dr. Lucia Li. We always look forward to seeing her for follow up exams.
Response from Warby Parker
May 31, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Graham R
May 30, 2026
5 out of 5
Arman was so helpful with my 2 pairs of glasses with a tricky prescription, and even sending both pairs back for different lenses with no questions asked and no extra fee. Arman was gracious and professional and I am so glad I've moved from my previous, much more expensive optometrist, which also had excellent service but was just getting way too expensive for frames and lenses, to Warby Parker where I also had my updated eye examination.
Response from Warby Parker
May 30, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Lisa Z
May 27, 2026
5 out of 5
Evelina was very kind and helpful!
Response from Warby Parker
May 27, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Rachel H
May 24, 2026
5 out of 5
The staff members were so friendly and helpful!
Response from Warby Parker
May 24, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Thandi S
May 23, 2026
5 out of 5
Melina was so patient and helpful. Made the shopping experience so easy!
Response from Warby Parker
May 23, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Marina D
May 23, 2026
5 out of 5
Evelina was great for adjusting my glasses
Response from Warby Parker
May 23, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Chase L
May 16, 2026
5 out of 5
Arman was a great help, he’s extremely knowledgeable when it comes to how different frames fit your face proportions, frame styles, and the different lens options available. He helped me find a pair that both looked great and felt comfortable. I’d highly recommend seeing Arman if you’re looking for new glasses and want someone who genuinely knows their craft.
Response from Warby Parker
May 16, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Sky N
May 16, 2026
5 out of 5
I went in to get my sunglasses adjusted and Nicola helped me out and did a fantastic job! :)
Response from Warby Parker
May 16, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Javier “
May 16, 2026
5 out of 5
Had a great experience from Arman. Who was really helpful with picking out glasses. Thank you.
Response from Warby Parker
May 16, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Tung N
May 15, 2026
5 out of 5
Had fantastic customer service from Evelina!fitting was fast and convenient
Response from Warby Parker
May 15, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Soren B
May 14, 2026
5 out of 5
Nicola was soooo helpful. Amazing
Response from Warby Parker
May 14, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Andres
May 14, 2026
5 out of 5
Arman fixed my glasses
Response from Warby Parker
May 14, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Tom F
May 11, 2026
5 out of 5
Nicola was amazing!
Response from Warby Parker
May 11, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Alexey K
May 10, 2026
5 out of 5
Great staff!
Response from Warby Parker
May 10, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Behnaz S
May 05, 2026
1 out of 5
Spend your money somewhere else. Absolute worst experience. I bought a pair of sunglasses, I specifically asked or nonpolarized, after seeing a few frames, they gave me a pair which when I took home turned out to be polarized. So I came back to return them, only for them to tell me they are having a problem with debit returns and cannot give me money back, they did take the sunglasses and said the billing department will reach out. They did, offering a wire transfer which they say will cost me some fees, and I will have to show proof of these fees, so them to send me another wire transfer, which then have new fees,....
If I ever hear anyone wanting to deal with this company, I will be sure to do whatever it takes to dissuade them.
Response from Warby Parker
May 05, 2026
We are so sorry to hear about your experience,Behnaz. This is absolutely not the experience we aim to provide, and we would love to follow up to make things right. Please reach out to us at reviews@warbyparker.com so we can connect further.
Chiyomi T
May 02, 2026
5 out of 5
I had a great service from Melrak. It seems to be he is the only one who can adjust my glasses right. Thank you so much!!
Response from Warby Parker
May 02, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Shari U
April 27, 2026
5 out of 5
I've been purchasing my prescription glasses at Warby Parker since they first came to Vancouver in 2019. The staff is exceptional, the frames far more affordable than anywhere else (more line with what they SHOULD be!) , with a great variety and cool factor, and the options for lenses exactly what I want. LOVE THEM!
Response from Warby Parker
April 27, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Gurpal S
April 26, 2026
5 out of 5
I was helped by Arman. He did an amazing job adjusting 2 glasses for me. Very kind, fixed them perfectly, and even told me about a promotion. I’m very pleased—highly recommend seeing Arman!
Response from Warby Parker
April 26, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Ameera R
April 26, 2026
1 out of 5
Today I was really disappointed with the service at Kits Eyewear. We waited in line for about 30 minutes to get glasses tightened and also buy two new pairs. Right when we finally got close, staff announced the store was closing and refused to help us. We had been standing there the whole time, and no one said anything earlier or set a cutoff point for the lineup queue. It was really disappointing because it took time out of our day. Honestly, it felt really unorganized and frustrating. They should have managed the line better or made sure people already waiting could still be helped.They should have accompanied people waiting in line prior to the closing.Don’t get me wrong, the glasses are affordable, but the customer service today was really disappointing. Definitely not a good experience.
Response from Warby Parker
April 28, 2026
Hi Ameera, thank you for reaching out. It looks like there might be a mix-up! You mentioned Kits Eyewear in your review, but we are Warby Parker. We’re located at 2290 W 4th Ave, just down the street from them.
Since we don’t have a record of your visit here, we’d love the chance to show you the Warby Parker experience if you’re ever looking for a new provider. In the meantime, we recommend posting this feedback on Kits Eyewear’s page so they can address your concerns!
Carlos E
April 25, 2026
5 out of 5
Great service, lenses width distinction makes selecting so much easier, Arman helped me lots.
Response from Warby Parker
April 25, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jermaine F
April 21, 2026
5 out of 5
I went here to get my eye exam and get a pair of glasses. Jenny the optometrist was very professional and friendly and did an amazing job explaining every step of the exam.
Evelina was a great help in helping me pick out a frame.
Really good experience, I would recommend this place to anyone looking to get their next pair of glasses.
Response from Warby Parker
April 21, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Sonia M
April 21, 2026
5 out of 5
Very helpful staff. I had a pair of sunglasses that needed to be tightened as it was awhile since I wore them. They cleaned and fixed them and gave me a new case. They were thorough with me on an eye exam and set me up with new glasses! Very happy!
Response from Warby Parker
April 21, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
BC-Consumer
April 19, 2026
5 out of 5
I consistently have gone back to buy glasses. Hassle free. Fast and Efficient. Staff work well and support eachother there. Prices are decent. Quality of frames exceeds my expectations.
Response from Warby Parker
April 20, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.