An original mural by Sebastian Curi. A classic coin-operated machine dispensing artwork by Hiller Goodspeed (and benefitting local charity The Writers’ Exchange). Complimentary maps, illustrated by Jason Polan, of all the best places in town to sit and read them…there’s just so much to see at our West 4th Ave. store—and that’s not even to mention all the eyewear.
Meet the top-notch optometrists at West 4th Ave.
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Christy Lau
Introduction
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Jenny Lee
Introduction
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Lucia Li
Introduction
Dr. Lucia Li is a state-licensed optometrist who owns and operates her own practice independently from Warby Parker (you can find it in the store). With a focus on primary care optometry, Dr. Li uses cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
With a focus on primary care optometry, our doctors use cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Vancouver, BC
4.7 out of 5(380 reviews)
Mary L
August 07, 2026
5 out of 5
Excellent service. Arman was very helpful. Above and beyond!
Response from Warby Parker
August 07, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Neetu B
August 01, 2026
5 out of 5
I accidentally bent my Warby Parker glasses while on vacation in Vancouver and was so relieved to find the only Warby Parker location in the city. Mehrak was incredibly helpful, and Mehrak had my glasses fixed in less than 10 minutes. They were badly bent, but he did an amazing job. They even gave me a complimentary case since I didn’t have one with me.
I absolutely love my Warby Parker glasses, but what really stands out is their phenomenal customer service. I live in New Jersey: NYC area and we have may locations nearby but since warby Parker is not popular here, I was worried about getting them repaired while traveling. The team in Vancouver went above and beyond, and I couldn’t be more grateful. Thank you for the outstanding service!
Response from Warby Parker
August 01, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
B
July 30, 2026
2 out of 5
Kind of sad the coating just wears off after an unknown amount of time. Now my prescription sunglasses look about as blurry as non prescription glasses.
Response from Warby Parker
July 30, 2026
We are very sorry you did not have a great experience. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
John F
July 29, 2026
5 out of 5
I have been purchasing glasses from the Warby Parker store in Kitsilano since 2020. I keep coming back because of the good product selection, reasonable prices, and exceptional customer service. Highly recommended.
Response from Warby Parker
July 29, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Allison R
July 26, 2026
5 out of 5
Excellent experience - replaced my favorite frame (durand rose water) and had the most comprehensive eye exam all in one efficient visit! All of the staff were amazingly helpful. We don't have a WP store in Calgary but glad to have the option to visit in person when in Vancouver or Toronto.
Response from Warby Parker
July 26, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Kaman K
July 26, 2026
3 out of 5
They organize and display the frame by shape so it’s quite easy to navigate. We were greeted upon entering the store. When we are choosing the frame we asked for the staff on her suggestions. Instead of recommending based on the shape of the face, she asked what would we like so it is not exactly helping. We were explained the price of frame includes the lens. We want to get a reading glasses with about +2.5 power. Initially we were told there are no additional charges for the frame. After the eye examination, we then were told the lens must be a bit thick and might go beyond the thickness of the frame. We were offered to get the thin lens. In any event, we did choose the thin lens however we feel the staff should have the necessary experience on the products in store to offer us more comprehensive details in the first place.
Response from Warby Parker
July 27, 2026
We are very sorry you did not have a great experience, Kaman. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Young-eun J
July 19, 2026
5 out of 5
Amazing service!
Response from Warby Parker
July 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Annie B
July 19, 2026
5 out of 5
Great service and super friendly staff!
Response from Warby Parker
July 19, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Terry S
July 12, 2026
5 out of 5
wonderful service by the advisor
Response from Warby Parker
July 12, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Anna M
July 09, 2026
5 out of 5
Thank you Nicola for such wonderful service at West 4th. So helpful and amazing customer service!! We are so excited about our new glasses :)
Response from Warby Parker
July 09, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Anish D
July 07, 2026
5 out of 5
Great service and value. Armaan was super helpful. Highly recommend.
Response from Warby Parker
July 08, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Josh M
July 05, 2026
5 out of 5
Arman provided excellent service very impressed with his service
Response from Warby Parker
July 05, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Carlos B
July 01, 2026
5 out of 5
Arman helped us today to find our glasses, he is knowledgeable and knows what he is doing. I highly recommend talking to him before purchasing glasses here.
Response from Warby Parker
July 01, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Shyam C
June 29, 2026
5 out of 5
Arman was incredibly helpful repairing my glasses
Response from Warby Parker
June 29, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Naveera Z
June 23, 2026
5 out of 5
Everyone here was very helpful and welcoming, and take their time with you to make sure you are happy with your decision! Special thanks to Nicola for all her help!
Response from Warby Parker
June 23, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Mark B
June 22, 2026
5 out of 5
Getting glasses was really easy. Knowledgeable staff. Nice selection of frames. This is my fourth or fifth time getting glasses from Warby, and it likely won’t be my last.
Response from Warby Parker
June 22, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Romilly G
June 19, 2026
5 out of 5
Evalina hooked me up!!!
Response from Warby Parker
June 19, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
sarah c
June 19, 2026
5 out of 5
Arman saved the day! Excellent service and a very kind man. I am definitely coming back here for all my glasses needs.
Response from Warby Parker
June 19, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Esmé S
June 17, 2026
5 out of 5
Staff is so kind and patient! Really love coming in here, I always feel welcomed. I’ve had my glasses for over a year and I still love them!
Response from Warby Parker
June 17, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Doug S
June 15, 2026
5 out of 5
Warby Parker has a great selection of frames and reasonable prices. Equally as important, the staff are really well informed and helpful, the merch is well displayed and the pricing and various lens options are well explained.
Response from Warby Parker
June 15, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Cameron Y
June 14, 2026
5 out of 5
I had an excellent experience at Warby Parker. Evelina was friendly and made adjustments to my glasses at a quick and efficient pace.
Response from Warby Parker
June 14, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Alicia A
June 13, 2026
4 out of 5
The team was professional and friendly. Dr. Li is an excellent doctor - she was kind and gave a complete eye exam. My only criticism is that they don't have a washroom for customers - I had to go to Whole Foods across the street.
Response from Warby Parker
June 13, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Yuliia K
June 11, 2026
5 out of 5
Had an amazing experience in the Warby, the Dr. Jenny Lee was very helpful and answered all my questions! Also Arman helped me with picking my glasses and even fixed my other ones that I’ll be wearing till will get my amazing new ones
Response from Warby Parker
June 11, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Mahshad M
June 09, 2026
5 out of 5
I had a great experience at this store. I was able to find exactly the pair I wanted with the guidance of a very helpful associate named Arman. He was knowledgeable, patient, and made the shopping experience easy and enjoyable. Thank you, Arman, for your excellent customer service
Response from Warby Parker
June 09, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Robyn W
June 03, 2026
5 out of 5
Great experience, good selection good staff and I left with glasses even though I was shopping around!
Response from Warby Parker
June 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!