Fourth St.

Really good experience there were many helpful, friendly competent people who helped me there yet. It was a very smooth, integrated experience, despite having dealt with about five different people.

service, service, service. the staff is always knowledgeable, kind and willing to help. the dog biscuits makes the trip all the more worthwhile! O let's not forget the quality, value and selection.

I had a great experience today. The sales person Mimi (sp?) listened, was attentive, understood my request immediately, had good style suggestions (that I agreed with right away), had my best interest in consideration.

Great experience. Amazing service. Knowledgeable staff. The person that assisted me was patient, passionate about glasses and vision and very knowledgeable.

Bought my glasses from here and was told I could come in at anytime time to get them adjusted. Did just that, only to be told that they weren’t doing anymore adjustments for the day. The worker that told me this, literally said, “ I don’t know why”. Such a waste of my time.

High quality experience. Went in with slight reservations. Emerged very satisfied. Amazing doctor and floor associate. Caring, intelligent, professional, and incredibly helpful. I had a lot of questions about progressives, intermediates or computer glasses, frame choices, lens types and quality, etc and came away better informed on every key decision making element. I feel like I can make an informed decision about which direction to go within my budget and have clear expectations. Thank you to the doctor and staff. Great work. Quality people. Made a difference in my day.

My appointment actually pretty much happened on time, the staff was super helpful, and they had a great variety of frames. Only irritation was that when I looked on the website they no longer sold my frames... But the staff in store informed me they did! Weird.

Update: Matthew from their corporate team repaired the damage this store had caused. I have updated my review from 1 star to 4. I was reimbursed for my exam and sent a years worth of contacts as an apology. Overall, I will continue to shop at Warby Parker but will continue to avoid this specific store. I had an appointment here for glasses and contact prescriptions. After trying to order contacts, I was told I had no contact prescription. The contact prescription never showed up in my account because the doctor “forgot to finalize it.” Additionally, the doctor no longer works there so “they can’t do anything.” I never received the services I was offered. Strongly recommend you go elsewhere

Great staff, quick and easy eye exams. Happy they help with insurance, too.

James C was incredible - my favorite pair of glasses were shattered - or so I thought… after smashing the corner in basketball, I was crushed as I thought my favorite pair of Warby Parker frames - which are discontinued - were crushed as well. However I went in and James C worked his magic, and fixed them and I can wear them again :) I am so so grateful. You are the best James C and Warby Parker. David Silver Happy to write a review or rave about Ning time

Great selection, nice atmosphere, helpful stylists.

I stopped in today to update the prescription for a pair of lenses and had the best experience. I had a gift certificate and expected a quick errand, but I was honestly amazed by how seamless everything was. I had barely stepped into the store before I was warmly welcomed, helped immediately, and had my order placed and credit card processed in about five minutes. It was one of the most efficient and pleasant retail experiences I’ve had in a long time. The woman who helped place my order absolutely deserves five stars (and honestly, a raise). She was friendly, efficient, and made the whole process effortless. Experiences like this are exactly why I’ll continue to be a loyal Warby Parker fan.

There were lots of good options at the store! I was able to narrow it down to 3-4 that I liked a lot, but I had trouble deciding which to get. I ended up buying 2 pairs, which I hadn’t planned on. Fortunately there is a discount if you get multiple so it was still worth it.

I like Warby Parker at Fourth street. Staff is always helpful, they treat people with kindness and compassion. I want to recommend wiping glasses because it is difficult to see through which is needed to make your choice.

Had a great experience! Was greeted by a friendly sales person who told me about various options and a current sale, but then stepped and let me shop without hovering! So many cute styles at affordable prices. The person who rang me up was also very friendly, knowledgeable and not at all pushy. All upcharges were presented as simply options — never felt pressured to buy stuff I didn’t need. Also the playlist was 👌👌👌 !

Great staff, highly recommend

Excellent customer service from Warby Parker on 4th Street. Tyler adjusted my glasses and they stopped falling off my face. Mimi helped me buy a new pair of sunglasses with a lot of detail and also helped submit a request for refund to my VSP account. Thank you!

Stylish Hipster glasses. Wonderful service. Great prices. Beautiful store layout.

Great team here on Fourth St. Everybody I engaged with was knowledgable and super warm. Tyler, Adam, Dr. Leung, and Yolanda, were all terrific.

I was really touched by my glasses representative, Mimi and the level of service she offered. It was not only comprehensive, but she went above and beyond in creating the best scenario for my current visual needs. I’m a budding elder toggling bi-focalism and she presented another alternative that I’m excited to try out! Mostly it was her care and obvious dedication to serving that moved me. Not easy to find these days, especially in the busy Bay Area!