Silver Lake

Great selection and very friendly, helpful sales associates. Buying prescription glasses using my FSA was quick and seamless.

Went and purchased a new pair of glasses tonight. The store is beautiful and easy to shop and try on all the glasses. Also Chad was super helpful and amazing, I went by myself so he felt like a friend who was helping me decide which pair looked best on me. Was also just super sweet and knowledgeable I was in and out in less than 20 min. Great experience!

If you want to find frames that match the vibes of living your best life, go see Brennan at this Warby Parker. In a matter of seconds, Brennan discreetly analyzed my bone structure (and possibly my ancestry) whilst making polite conversation. He then offered several frames from their wall of wishes, and each pair told a story: I’m an Italian stewardess; I’m a knowledgeable librarian in an old British bookshop; I’m a mad, mad scientist tinkering with robots that deliver your food; I’m a little old lady enjoying an afternoon cappuccino at Lamill. All of them were perfect, and he mentioned I could purchase two pairs and receive a 15% discount on each. He saw me, he educated me, he helped me embrace my best life. Thank you, Brennan. See you in 20 years for the next pair.

From the moment I arrived, I was greeted with genuine warmth and professionalism. When it came time to select and purchase my glasses, the representative assisting me was exceptionally thorough, she took her time gathering my information and walked me through every detail with clarity and patience. I left feeling well-informed, valued, and extremely satisfied with my experience. I highly recommend this location and will gladly continue to return for future services.

Very pleasant and helpful staff. Really enjoyed getting my glasses in this store. Happily recommended.

I was greeted as soon as I entered. Theres an overwhelming choice of frames but Joy was very professional and helped me choose the right frames and lenses for me.

One of the better Warby Parker stores I’ve visited. Both the doctor and Alex were incredibly helpful in making the experience seamless from start to finish. I felt cared for and seen (pun intended).

Outstanding service. Super friendly knowledgeable staff. Pleasant atmosphere

Team are great and made me feel very at ease. Found some great frames and could use my insurance!

I've been happily buying excellent Warby Parker frames for over 10 years, but the amazing customer service at the Silverlake store--and in particular from Vanessa--deserves extra recognition. I had some issues with my prescription from another (non-Warby-Parker) optician that Vanessa successfully diagnosed. Following the prescription correction, she expertly tweaked the fit on my frames for my somewhat asymmetrical face, perfectly resolving a prescription alignment issue I was having. Thank you!

I had a great experience at Silver Lake Warby. Staff and eye doctor are super friendly and accommodating. This is my 2nd pair of glassed from there and I will plan on returning. Its easy no fuss.

Short wait times, well trained and friendly staff. The glasses look great, with high quality lenses, and if you have problems they will fix or replace them without making you jump through a bunch of hoops.

Super helpful and kind staff really make this experience as positive as possible.

Everyone was very friendly and helpful. No pressure. I took my time and found what I needed.

Happened to stop by after getting a perm and just need to say the staff here is so helpful! Dr. Hsu was able to take me in last minute. She was so patient in answering all my questions and I felt taken care of. The staff took their time to let me try on so many pairs to get the right look and fit for my style. Loved my experience here!

During a new patient eye exam, the female optometrist (O.D.) Dr. Hsu with the orthopedic boot, said to my fíance, her new patient, who was right at my side: "Please excuse the decoration. You are invited to a party of mine after work." He said: "no". For context: There was a single balloon that was tucked behind her chair on the floor. The balloon was all black with a yellow tinted lining on the top all in the shape of a champagne bottle. I'm not sure, but the last time I graduated from school to be a medical provider, I was told asking patients out wasn't kosher. 5 minutes later she kept up the behavior by being persistent and asked him: "What are your plans for later today?" (dude, he already told you no)... He remained silent. Shout out to Ren and Cali for being the real MVPs. Ren and Cali ask for the raise you deserve!

Great shop with friendly, accommodating staff and excellent eye exams, all for a reasonable price! What more could you ask?

I got an eye exam and frames at Warby Parker in Silver Lake. It was such an easy, comfy experience, they are fantastic! Highly recommend this store!

I was walking down the block when I felt debris in my eye and severe pain, I came into the store urgently unsure if they could serve me but they said patients come to see their optometrists for infection, etc. I made an appointment for 15 minutes out on the spot. I saw Dr. Hsu who was clearly extremely smart, knowledgeable about her field, and also so friendly and helped defused the stress and panic of the situation immediately. She assessed the situation in a timely fashion and immediately diagnosed and gave me a game plan for treatment. I entered the store crying and literally left beaming, smiling. Thank Dr. Hsu!! 100/10

I showed up for my scheduled appointment and they didn’t have necessary staff there. I took off work for this appointment. They claimed they tried to reach out by phone to inform me but they input the wrong number (they have texted me at the correct number many times in the past). Previously they have sent me glasses with the wrong prescription because they input incorrect prescription info from their own doctor. Another time they made a mistake on a prescription and at least caught the mistake and called me to explain before the glasses arrived. The delays resulted in not having my sunglasses before a long vacation. These existences lead me to believe they are careless with medical information. Can you imagine if pharmacists routinely messed up dosages like this shop messes up their prescriptions? The doctor seems competent. It must be frustrating to have colleagues who lack the care and responsibility to accurately write down numbers. The location is convenient, I like the doctor and I like the glasses styles, but can I bring myself to go back? I know I shouldn’t, but…. a good doctor in a convenient location is hard to come by. If I decide to keep going here and if they stop screwing up, I’ll delete this. I look forward to reading an insincere GenAI response to this review.