West 3rd St.

Nice selection of frames at very good prices. But the service I recieved puts this place over the top. The gentlemen that helped me was very patient while I picked out frames and he submitted a claim for my insurance. Easy peasy.

Always excellent service with a wide variety of frame options. The staff is always super helpful and knowledgeable with very limited wait times. Likewise, the ophthalmologists are also great and provide excellent guidance and suggestions on contact fitting.

Great customer service. Amazing price! Loads to f options to choose from. I recommend getting an eye exam.

Great store! So cute. A full check-up is only about $120 without insurance. Glasses are about $99. Great service.

Warby Parker 3rd Street is such a pleasant experience. I never feel intimidated, and always more cheerful after my exams. The staff are super-friendly and knowledgeable, and optometrists the best I've ever interacted with. Total trust in WP service & their brand, modern yet reassuring & accessible :))

Dr. Slagel was excellent. I highly recommend her. Top notch experience.

Nice and helpful staff. Great selections of glasses.

Eric has been amazing and very helpful! We appreciate his patience and kindness! He was very service oriented and helped us choose the glasses I needed! Thank you Eric!! He is an amazing employee! ☺️

I’m extremely disappointed with the way this situation has been handled. I ordered my glasses about a week and a half ago. They were shipped a few days later through USPS and marked as delivered, but the delivery information only showed “Sherman Oaks, CA” and did not include my full address or apartment details. Because of that, I never received the glasses. I contacted the optical store, and they told me they would look into it with USPS and, in the meantime, start making a replacement pair so I wouldn’t have to wait too long. However, several days later, after I had to call again, I found out that they still had not started making the replacement glasses. I was then told it could take around 10 more days just to make and ship the new pair. At this point, I feel like I have been waiting for nothing. I had to follow up multiple times myself, and every time I called, I was only told that they were “following up” or “in process,” without any clear update, solution, or urgency. It also seems like they did not properly contact USPS until I pushed them again. This is very poor customer service. Glasses are not just a random accessory — people need them to see. I expected much better communication, faster action, and a more professional approach. Instead, I’m left without my order, without a clear timeline, and with no real accountability from the business. I hope management takes this seriously and resolves the issue immediately.

Amazing selection of glasses and great prices. Staff are professional and friendly

Ilana is awesome and made the purchasing experience a breeze. Super knowledgeable but not pushy. And my frames are hella cute!

I had an excellent experience at this Warby Parker location - both the staff at the front as well as the eye doctor were awesome and knowledgable, and answered all of my many questions. I will definitely be going back, five stars!

Staff was amazing, very welcoming. I did not feel pressured to buy something, or rushed to pick something. The staff answered all my questions.

Doesn’t work with insurance and difficult to schedule

Obnoxious and rude

Obnoxious and rude associates

Warby Parker does not accept Medi-cal for children. They DO pay to advertise on Google if you search for "Optometrists that accept Medi-Cal for children" and "Medi-Cal Optometrists". Our doctor also told us we could go literally anywhere and we get 1 free pair of glasses per year, maybe our doctor gave us bad information. Went into my appointment today with my son: "Will you be using insurance?" "Yes, we have medi-cal" "We don't accept Medi-cal" "Oh, you don't accept our insurance I thought you did?" "We never did" "I guess I"ll go then" "OK." I guess this place ain't for the poors lol, looking on their website now it looks like theres some caveats but I guess they didn't have time for all that

This location was great. Had a complete eye appointment using the latest equipment by a wonderful eye doctor. The rest of the staff was very friendly and helped my find the right frames. Will definitely be returning to this store for glasses in the future. Only issue it was tough to find parking on this stretch of 3rd. Recommend going south of 3rd to find street parking.

The staff was knowledgeable, quick, and helpful. Super easy check out process and checked my insurance as an offer for an eye exam.

In my opinion, offered the best service out of all the Warby Parker locations in LA. Daniel was able to recommend me glasses that were up to my taste and was able to checkout smoothly. Highly recommend!