West 3rd St.

Good people, decent selection of frames for replacement, and very nice people to offer help and service. The representative also made me think he was knowledgeable about the product and services.

Very chic and modern office, friendly and engaging staff, GREAT doctor who cared to go above and beyond, easy access to new glasses :)

Friendly staff, excellent optometrist.

The staff at this eye clinic was incredibly welcoming and friendly. The place was spotless and well-organized, which made for a pleasant experience. What truly stood out was the eye doctor, Nat. She was incredibly helpful and patient with my hearing impairment. We communicated through text messages, and she was able to incorporate my suggestions for conducting an effective eye examination without any communication barriers. I highly recommend her services and would definitely return to her clinic.

Visited this location for frames. Staff was friendly, store was clean, and the whole process was smooth. Good experience overall.

Nat was very helpful and knowledgeable.

Always a great selection that’s on trend and reasonably priced. Staff was very helpful in helping me decide on frames and working with my prescription. Shout out to Layne.

Perhaps the best experience in buying glasses AND contact lenses! The ease with which they attach health insurance was amazing. I saved hundreds by going to Warby as well as their web site. In regard to contact lenses: Warby is easier and far less money than Lens.com (which is a fine company) - but the selection and pricing beats them all.

LOVED MY EXPERIENCE AT WARBY PARKER. ITS ALWAYS EASY, SO MANY CHOICES AND OPTIONS.

Nice selection of frames at very good prices. But the service I recieved puts this place over the top. The gentlemen that helped me was very patient while I picked out frames and he submitted a claim for my insurance. Easy peasy.

Always excellent service with a wide variety of frame options. The staff is always super helpful and knowledgeable with very limited wait times. Likewise, the ophthalmologists are also great and provide excellent guidance and suggestions on contact fitting.

Great customer service. Amazing price! Loads to f options to choose from. I recommend getting an eye exam.

Great store! So cute. A full check-up is only about $120 without insurance. Glasses are about $99. Great service.

Warby Parker 3rd Street is such a pleasant experience. I never feel intimidated, and always more cheerful after my exams. The staff are super-friendly and knowledgeable, and optometrists the best I've ever interacted with. Total trust in WP service & their brand, modern yet reassuring & accessible :))

Dr. Slagel was excellent. I highly recommend her. Top notch experience.

Nice and helpful staff. Great selections of glasses.

Eric has been amazing and very helpful! We appreciate his patience and kindness! He was very service oriented and helped us choose the glasses I needed! Thank you Eric!! He is an amazing employee! ☺️

I’m extremely disappointed with the way this situation has been handled. I ordered my glasses about a week and a half ago. They were shipped a few days later through USPS and marked as delivered, but the delivery information only showed “Sherman Oaks, CA” and did not include my full address or apartment details. Because of that, I never received the glasses. I contacted the optical store, and they told me they would look into it with USPS and, in the meantime, start making a replacement pair so I wouldn’t have to wait too long. However, several days later, after I had to call again, I found out that they still had not started making the replacement glasses. I was then told it could take around 10 more days just to make and ship the new pair. At this point, I feel like I have been waiting for nothing. I had to follow up multiple times myself, and every time I called, I was only told that they were “following up” or “in process,” without any clear update, solution, or urgency. It also seems like they did not properly contact USPS until I pushed them again. This is very poor customer service. Glasses are not just a random accessory — people need them to see. I expected much better communication, faster action, and a more professional approach. Instead, I’m left without my order, without a clear timeline, and with no real accountability from the business. I hope management takes this seriously and resolves the issue immediately.

Amazing selection of glasses and great prices. Staff are professional and friendly

Ilana is awesome and made the purchasing experience a breeze. Super knowledgeable but not pushy. And my frames are hella cute!