Waiting to welcome you inside this location is a friendly abstract mural of eyes and glasses in our favorite shades of blue. Take a look as you browse our selection of eyewear, contacts, and accessories.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Jennifer Nguyen
Introduction
Dr. Jennifer Nguyen graduated from the UC Berkeley School of Optometry in 2019. As a California native (fun fact: she graduated from Yerba Buena High School) she is grateful to be practicing close to her hometown community. In her downtime, Dr. Nguyen enjoys checking out new coffee shops and taking her dog Toffee on outdoor adventures.
Dr. Jennifer Nguyen graduated from the UC Berkeley School of Optometry in 2019. As a California native (fun fact: she graduated from Yerba Buena High School) she is grateful to be practicing close to her hometown community. In her downtime, Dr. Nguyen enjoys checking out new coffee shops and taking her dog Toffee on outdoor adventures.
Education
UC Berkeley School of Optometry
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Los Gatos, CA
4.8 out of 5(144 reviews)
Frank L
March 27, 2026
5 out of 5
Staff was very friendly, helpful and thorough. Very pleasant experience.
Response from Warby Parker
March 27, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Rafi E
March 26, 2026
5 out of 5
Greg has single handedly made me a Warby Parker customer for life. He should get every raise in the book. Great store and even better customer service.
Response from Warby Parker
March 26, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Stephanie K
March 26, 2026
5 out of 5
Emily, the medical assistant was so helpful in answering all my questions about my frames and insurance and Dr. Julie Ching was wonderful; professional and patient and didn’t try to upsell me on anything and listened to all my medical questions.
Response from Warby Parker
March 26, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Elijah L
March 23, 2026
5 out of 5
Excellent, friendly, helpful staff
Response from Warby Parker
March 23, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Andrea K
March 14, 2026
5 out of 5
Super easy to find frames I loved, and used my current prescription.
Response from Warby Parker
March 14, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Kathleen B
March 11, 2026
5 out of 5
Beautiful, airy shop. Susan was knowledgeable, provided excellent service and made the process very easy.
Response from Warby Parker
March 12, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Scott M
February 25, 2026
5 out of 5
I want to give them 10 stars.
A location, particularly a multi-location org like a Warby Parker, is only as good as the people in the local store. You can have awesome products, awesome locations, but if the people aren't the right fit - it won't work.
I needed something particular that's relatively new and hard to get. My Optometrist wasn't able to get it.
Google returned Warby Parker. I knew WP as a web brand, did not realize there were local stores. I generally prefer local mom-and-pop types, but given the difficulty in getting what I need, I decided maybe the nationwide brand would have better luck.
I made an appointment online and they had near immediate availability. Amazing. I'm used to waiting weeks.
Arrive I am immediately greeted by a super friendly person at the door. This is exactly how you do it. I've never been in, have no idea what to do - someone greets me and guides me through the process. Perfect.
The woman was super kind, super understanding, immediately put me at ease, answered all my nervous/silly questions. Gets me over to the Optometrist promptly.
Optometrist. Also, outstanding personality, easy to work with, entertains my nervous and silly questions without any sense of annoyance. Genuinely seemed happy to help me. In this era of disdain for the customer, it was such a super welcome change.
I had a follow up appointment. Again, Optician who greeted me, though the store was packed, was super helpful. Apologized for the near-nothing wait, quickly got me through to the Optometrist.
The Optometrist was a 4th different person, but no change at all in the experience. Super cheerful, seemed genuinely happy to help me. Answered all my questions. Kept me at ease.
Got me back out to the staff quickly to wrap up what I needed to order. Order was easy, I had great guidance on options.
I could not have asked for a better experience. 15/10 recommend this location. Make the appointment, you will NOT be disapointed.
Response from Warby Parker
February 25, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jamie S
February 22, 2026
5 out of 5
Love Warby Parker Los Gatos. The customer service is always great! Wether I’m stopping in to have my frames adjusted or picking out a new pair of glasses, the process is always quick, easy and pleasant!
Response from Warby Parker
February 22, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Mary V
February 16, 2026
5 out of 5
Warby Parker Los Gatos cares about customers & gives great service. Come check out all their selections!
Response from Warby Parker
February 16, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Megan
February 11, 2026
5 out of 5
I highly recommend this Warby Parker. They were very helpful and friendly customer service.
Response from Warby Parker
February 11, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
D K
February 07, 2026
1 out of 5
Said with conviction that VSP will reimburse most of the amount. Instead got <10% reimbursed
Response from Warby Parker
February 08, 2026
We are very sorry you did not have a great experience. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Bruce F
February 06, 2026
5 out of 5
When you walk through the doors of Warby Parker you get that same feeling like when you get home. Just chill and relax. The staff at Warby Parker are the best!
Response from Warby Parker
February 06, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Nima N
January 31, 2026
5 out of 5
Outstanding experience, selection and price point.
Response from Warby Parker
January 31, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Allen G
January 23, 2026
5 out of 5
Convenient location. Great service and product
Response from Warby Parker
January 23, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sunkara S
January 10, 2026
5 out of 5
Visited the store for a repair and had a very good experience. My old frame was slightly cracked and bent and I brought it here with not too much hope of getting it fixed. The kind lady at the front desk got on it immediately and worked with the frame on a few attempts to finally get it to a wearable state. So so thankful for the service! The selection of frames is very varied and great as well.
Response from Warby Parker
January 10, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Stacey S
December 31, 2025
5 out of 5
Zach was great!
Response from Warby Parker
January 01, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
maureen r
December 27, 2025
5 out of 5
Always helpful staff, was asked twice if I needed help. When I did work with the woman at the front, she handled my purchase and eyeglass repair quickly; overall pleasant experience. Love my local Warby Parker store!
Response from Warby Parker
December 27, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Katie K
November 11, 2025
5 out of 5
My husband and I had our annual eye exams, and we've always received such great service at Warby Parker, we keep coming back. Dr. Patel was absolutely fantastic, and I truly can't recommend her enough. She was kind and friendly and also very professional (she'd actually read our charts and knew our vision history). She answered all our questions and made the experience a truly enjoyable one. We both ended up purchasing glasses, and Blake was an incredible sales associate...he had wonderful insights on which frames looked best with our face shapes and helped us without pushing us to spend more money than we'd planned. I highly recommend Dr. Patel and Blake and hope they'll both be there when we go back for exams next year.
Response from Warby Parker
November 11, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Ellen S
November 01, 2025
5 out of 5
I’ve been in the store in Los Gatos two times and both times i was satified.
Response from Warby Parker
November 01, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Sarah Z
October 18, 2025
5 out of 5
Great selection of frames with helpful, kind and knowledgeable sales team. Plus they gave my dog treats
Response from Warby Parker
October 18, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Stuart B
October 08, 2025
5 out of 5
All went well
Thanks
Response from Warby Parker
October 08, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mark S
October 08, 2025
5 out of 5
Great customer service
Response from Warby Parker
October 08, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Kristen M
September 14, 2025
5 out of 5
Affordable, great selection and great staff at the Los Gatos store.
First time in and I got two gorgeous pair of progressives for less the cost of one pair at Eye Q in Santa Cruz. I have no insurance for my eyes so value for money matters to me.
Response from Warby Parker
September 14, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kobi B
September 09, 2025
5 out of 5
Great customer service and beautiful frames!
Response from Warby Parker
September 11, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jack H
August 16, 2025
5 out of 5
The store's staffis very helpful and couteous. Webby Parker keeps their written promises regarding eye glasses.
Response from Warby Parker
August 16, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.