Waiting to welcome you inside this location is a friendly abstract mural of eyes and glasses in our favorite shades of blue. Take a look as you browse our selection of eyewear, contacts, and accessories.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Jennifer Nguyen
Introduction
Dr. Duyen Ngo graduated from the SUNY College of Optometry in 2023. She is proud to be a member of the American Optometric Association (AOA).
Dr. Duyen Ngo
Introduction
Dr. Duyen Ngo is a state-licensed optometrist who graduated from the SUNY College of Optometry in 2023. Specializing in primary care optometry, Dr. Ngo uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Duyen Ngo graduated from the SUNY College of Optometry in 2023. She is proud to be a member of the American Optometric Association (AOA).
Education
UC Berkeley School of Optometry
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
The well-known portion of an eye exam where you read from a chart of progressively shrinking letters until they're too small to see
The part of the exam that determines your prescription for corrective lenses (if you need them)
A screening for issues like glaucoma and cataracts, and for signs of other health conditions like diabetes, high blood pressure, and more
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Insurance, FSA, and HSA
Whether we’re in- or out-of-network with your carrier, you can use vision insurance to save at Warby Parker . (We accept FSA and HSA, too!)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Los Gatos, CA
4.8 out of 5(132 reviews)
D K
February 07, 2026
1 out of 5
Said with conviction that VSP will reimburse most of the amount. Instead got <10% reimbursed
Bruce F
February 06, 2026
5 out of 5
When you walk through the doors of Warby Parker you get that same feeling like when you get home. Just chill and relax. The staff at Warby Parker are the best!
Response from Warby Parker
February 06, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Nima N
January 31, 2026
5 out of 5
Outstanding experience, selection and price point.
Response from Warby Parker
January 31, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Allen G
January 23, 2026
5 out of 5
Convenient location. Great service and product
Response from Warby Parker
January 23, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sunkara S
January 10, 2026
5 out of 5
Visited the store for a repair and had a very good experience. My old frame was slightly cracked and bent and I brought it here with not too much hope of getting it fixed. The kind lady at the front desk got on it immediately and worked with the frame on a few attempts to finally get it to a wearable state. So so thankful for the service! The selection of frames is very varied and great as well.
Response from Warby Parker
January 10, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Stacey S
December 31, 2025
5 out of 5
Zach was great!
Response from Warby Parker
January 01, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
maureen r
December 27, 2025
5 out of 5
Always helpful staff, was asked twice if I needed help. When I did work with the woman at the front, she handled my purchase and eyeglass repair quickly; overall pleasant experience. Love my local Warby Parker store!
Response from Warby Parker
December 27, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Katie K
November 11, 2025
5 out of 5
My husband and I had our annual eye exams, and we've always received such great service at Warby Parker, we keep coming back. Dr. Patel was absolutely fantastic, and I truly can't recommend her enough. She was kind and friendly and also very professional (she'd actually read our charts and knew our vision history). She answered all our questions and made the experience a truly enjoyable one. We both ended up purchasing glasses, and Blake was an incredible sales associate...he had wonderful insights on which frames looked best with our face shapes and helped us without pushing us to spend more money than we'd planned. I highly recommend Dr. Patel and Blake and hope they'll both be there when we go back for exams next year.
Response from Warby Parker
November 11, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Ellen S
November 01, 2025
5 out of 5
I’ve been in the store in Los Gatos two times and both times i was satified.
Response from Warby Parker
November 01, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Sarah Z
October 18, 2025
5 out of 5
Great selection of frames with helpful, kind and knowledgeable sales team. Plus they gave my dog treats
Response from Warby Parker
October 18, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Stuart B
October 08, 2025
5 out of 5
All went well
Thanks
Response from Warby Parker
October 08, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mark S
October 08, 2025
5 out of 5
Great customer service
Response from Warby Parker
October 08, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Kristen M
September 14, 2025
5 out of 5
Affordable, great selection and great staff at the Los Gatos store.
First time in and I got two gorgeous pair of progressives for less the cost of one pair at Eye Q in Santa Cruz. I have no insurance for my eyes so value for money matters to me.
Response from Warby Parker
September 14, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kobi B
September 09, 2025
5 out of 5
Great customer service and beautiful frames!
Response from Warby Parker
September 11, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jack H
August 16, 2025
5 out of 5
The store's staffis very helpful and couteous. Webby Parker keeps their written promises regarding eye glasses.
Response from Warby Parker
August 16, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Krishna S
August 08, 2025
5 out of 5
Excellent service and frames and lenses from this store. I’ve had 2 pairs of Warby Parker glasses ordered through this store and had fit adjustments to get the exact right fit. Every time, I’m greeted and helped immediately. Fernando is the store manager and has been a great help throughout the selection process. Greg is without a doubt the master frames adjuster and gets it right every time for me, especially for my plastic frames with no nose pads. Recently, he was kind enough to replace the nose pads on my non-Warby Parker frames too. And one other female service professional, I forget her name, is so professional and a pleasure to work with too. Service is top notch here.
Warby Parker lenses are comparable in quality to my other high index lenses I’ve ordered through different opticians over the years, including Berkeley and San Francisco. I need high index lenses and have astigmatism, so quality and lens placement are key for me, as well as frame selection. I enjoy high end frames from Europe and appreciate the styles coming out of Warby Parker.
Response from Warby Parker
August 10, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Michael K
August 05, 2025
5 out of 5
The store employee was helpful getting us started and stating prices to guide our shopping. Was able to locate a frame, hand over my vision scores,pay and get out very quickly. Won’t get the glasses for two weeks, but good so far.
Response from Warby Parker
August 05, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Mendes F
July 14, 2025
5 out of 5
I was looking to get a back-up pair of reading glasses and saw the WP in Old Town near a cafe I frequent. I was browsing and appreciated the fact that the staff were friendly but left me alone. They clearly answered the questions I asked and prices seemed reasonable . I decided to get an eye appointment as well…easy-peezy with plenty of times. Returned the following week and met with a very cool optometrist. She gave me the once over and showed me scans of my eyes and how it related to my overall health. Very comprehensive yet comfortable. She gave me my prescription and then the optician helped me find a pair of glasses that I liked. All said and done, $215 tax incl ($120 exam + $95 frames w/rx lenses ) A lot easier than dicking around with my vision insurance and playing the “what do I get for…” game with their “preferred” provider . Considering my coffee is $8, WP is a relative bargain.
Response from Warby Parker
July 14, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Shari L
June 21, 2025
3 out of 5
My experiences at Warby Parker have been excellent. However, I have tried to call them for 3 days at different times of the day. They do not answer the phone.
I am simply attempting to place a reorder so that I can drive there to pick them up as I don't live nearby.
Response from Warby Parker
June 23, 2025
We are very sorry you did not have a great experience, Shari. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Rosie E
June 17, 2025
5 out of 5
Easy and Friendly, great choices on frames and great on cost.
Response from Warby Parker
June 17, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Rosanne D
June 13, 2025
5 out of 5
Nice store, great service, fantastic selection of frames with great prices.
Response from Warby Parker
June 13, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Lilia B
June 13, 2025
5 out of 5
Excellent Service. I went today and everybody was amazing. Thank you Warby Parker!
Response from Warby Parker
June 13, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Angela M
May 29, 2025
5 out of 5
Good customer service
Response from Warby Parker
May 29, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jenny M
May 29, 2025
5 out of 5
My son and I visited the new Los Gatos store and had the best experience. No pressure, helpful customer service and we were allowed our time to shop and try on as many frames we wanted. Thank you Warby LG for a great experience and purchase!
Response from Warby Parker
May 29, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Matthew M
May 22, 2025
5 out of 5
Been buying from Warby Parker for over a decade. Always great. Style forward with solid quality. But what happens when it’s not great? What happens when the transition focal points are off and the lenses don’t work as intended.
Stop over and let them know.
I worked with Greg at this store. He listened to my situation, revised my focal points and had a new set of glasses to me in a week, no problem, no charge. Thanks Greg and company!
Response from Warby Parker
May 22, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.