California-based artist Wyatt Hersey captures the essence of the local landscape in a series of custom illustrations featured throughout this store. See our Palm Desert surroundings through his lens as you shop for lenses of your own.
Meet the top-notch optometrists at Shops on El Paseo
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Palm Desert, CA
4.9 out of 5(71 reviews)
Cheryl F
September 11, 2026
5 out of 5
Great thorough eye exam. Staff, technology, their efficient process and excellent frame selection is hands down better than any other eye glass store I’ve ever been to. I’ll never go to Costco again’
Response from Warby Parker
September 11, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jocelyn S
September 11, 2026
5 out of 5
Needed to return and exchange the original frames I got because they were too small and I wasn’t in love with them. Tess greeted us at the front door right away and jumped in to help immediately. We looked through several options including their different tints. She was patient and helped me pick what looked best on me. The transaction was incredibly fast and easy. So excited for my new glasses to come in. Thank you Tess!!
Response from Warby Parker
September 11, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Mark L
September 05, 2026
5 out of 5
AJ was very knowledgeable and answered all my questions about buying prescription glasses. After I learned about the prescription lens she helped me pick frames based on the criteria I told her I wanted in a frame. The store had a great selection of frames and I found a frame that met my needs. AJ was very knowledgeable and friendly and easy to work with. It was a much better experience than what I anticipated.
Response from Warby Parker
September 07, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Don E
September 05, 2026
5 out of 5
First pair I tried on are the ones I bought. My sales associate Victoria took me right to them
Response from Warby Parker
September 06, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
David A
September 04, 2026
5 out of 5
Great customer care
Response from Warby Parker
September 04, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Peter F
September 03, 2026
5 out of 5
Daisy was incredibly helpful and knowledgeable. She went the extra distance! River was also great. All the staff took time to help with my frame selection, measurements and even submitting my insurance. Ended up with great glasses and a great price.
Response from Warby Parker
September 03, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Anthony T
September 02, 2026
5 out of 5
Excellent store. Very helpful employees. Glasses , that need a prescription, are mailed directly to your house!
Response from Warby Parker
September 03, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Susan
September 01, 2026
5 out of 5
3rd time ordering from Warby Parker, once on vacation in Boston, once online, this time on El Paseo. I was in and out in 15 minutes -selected my frames, gave her my prescription, she took some measurements, I made a few choices, paid the bill, and done. They’ll be delivered to my house in two weeks. Easiest prescription glasses purchase ever. The selection is decent, the service excellent, and I’m happy Warby Parker is now in the desert.
Response from Warby Parker
September 01, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Terrie Q
August 31, 2026
5 out of 5
The staff at WP were professional and efficient. The modern technology used was impressive. I have had virtual eye exams before; however, not as nearly and thorough. Dr. Thach and the exam tech were forthcoming with questions and left ample time for my questions. I highly WP for your next exam and glasses/contacts,
Response from Warby Parker
August 31, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
john b
August 29, 2026
5 out of 5
Excellent people. Great outfit
Response from Warby Parker
August 29, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Tania M
August 28, 2026
5 out of 5
Knowledgeable staff member.
Response from Warby Parker
August 28, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Steven M
August 27, 2026
5 out of 5
Great customer service! Everyone is so nice and helpful. I worked with Tess and she was so fun. So happy to have a Warby now on the desert as a Palm Springs local.
Response from Warby Parker
August 27, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
jeffrey g
August 27, 2026
5 out of 5
Had a great time working with Tess to select new glasses and sunglasses today. She was very knowledgeable, had good suggestions and was able to access my insurance information and previous purchases instantly to help inform my purchase decisions. I’ve shopped with Warby Parker online as well as in stores in various cities across the country. This was by far the most enjoyable experience I have had in one of their stores. The store environment was inviting and immaculate. The associates were friendly and extremely competent. I left confident in my selections and satisfied that I had received the best possible care and attention!
Response from Warby Parker
August 28, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Chelsea B
August 27, 2026
5 out of 5
I was so happy with my visit today! AJ was a lifesaver in helping me find the perfect prescription glasses and sunglasses. I even went a little out of comfort zone because her suggestions looked amazing on me. I’m really glad I decided to come here and get my new prescriptions. The whole process was so easy, and I didn’t feel any pressure at all. She was so sweet too. I definitely recommend giving them a try—I’ve shopped around before, but this was a much better experience.
Response from Warby Parker
August 27, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kian M
August 27, 2026
5 out of 5
Tess is the best ever. She helped me find the perfect pair of glasses.
Response from Warby Parker
August 27, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Michael E
August 23, 2026
5 out of 5
The store is beautiful with an abundant great frame selection. The staff (Tess) & team) friendly and professional. Without problem or concern, I updated my Rx with a virtual exam, State of the art and efficient. Price surprised me (higher than I expected). Caused by progressive lens, blue light filtering, UV protection .... same process as other providers but in a nicer space, with nicer trained people.....great experience.
Response from Warby Parker
August 23, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Daniel V
August 23, 2026
5 out of 5
My husband and I needed two pairs of glasses each, so we went to Warby Parker, so happy to find the store finally in Palm Desert. We were met there by team members Erica, Tess, Victoria, and Daisy. They were so wonderful, warm, funny, and into helping us find the perfect pairs. Together they actually made a stressful process very fun. And we made beautiful choices with their expert help!
Response from Warby Parker
August 23, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Chris H
August 23, 2026
5 out of 5
Such a great store. The exam process was excellent. I see great again! I don’t think I’ve had the right prescription for years. Tess was a terrific member of the team.
Response from Warby Parker
August 23, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mac C
August 22, 2026
5 out of 5
Received outstanding support from Tess and AJ!
Response from Warby Parker
August 22, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Stephany C
August 21, 2026
5 out of 5
AJ & Paige helped us get the perfect pair of not one but 3 pairs of glasses! She helped us try on many different styles. She gave her honest opinion. Was able to make recommendations. We are very pleased with our experience. Thanks!
Response from Warby Parker
August 21, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Lorna C
August 20, 2026
5 out of 5
I love their business model! Great prices, great quality and fantastic service. I went into the store and ordered two pair of prescription sunglasses. I was in and out in about 20 to 25 minutes!
Prices are considerably lower than at the optometrist’s where I paid 1000 a pair. These are only a few hundred dollars each! They will be mailed to me in two weeks.
Response from Warby Parker
August 20, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Michael R
August 20, 2026
5 out of 5
We received fantastic service, and prompt delivery of our glasses. We definitely recommend them for your glasses.
Response from Warby Parker
August 20, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kelly H
August 20, 2026
5 out of 5
The women (all 3 of them) were so helpful and honest and fabulous!
Response from Warby Parker
August 20, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Annette M
August 19, 2026
5 out of 5
Tess was very helpful with picking out my glasses and using my insurance benefits
Response from Warby Parker
August 19, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Mark J
August 17, 2026
5 out of 5
Styles are great and sales clerks were really helpful especially AJ today.
Response from Warby Parker
August 17, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.