Our Ramona St. store sits in a beautiful Spanish Colonial Revival building designed by local architectural legend Birge Clark. Inside, take a rest on our comfy leather seating and gaze at original artwork by Maira Kalman.
Comprehensive exams starting at $85
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Palo Alto, CA
4.6 out of 5(94 reviews)
L'Ann B
January 16, 2026
5 out of 5
I stopped by Warby Parker in Palo Alto today to get my eye glasses adjusted. Sergio did a lovely job, and patiently kept adjusting the glasses until they were no longer too tight or bothering me.
I appreciate Warby Parker having numerous locations in the Bay Area, where the glasses mailed from the factory can be adjusted so that they fit just right and are comfortable!
Response from Warby Parker
January 16, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Cliff L
December 31, 2025
5 out of 5
Had a great experience here. Pricing was good and the staff were friendly. Lots of styles to choose from.
Response from Warby Parker
December 31, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Rob M
December 22, 2025
5 out of 5
Super impressed by the advice, options and zero pressure recommendations from ?eric? Would highly recommend.
Response from Warby Parker
December 22, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Mia H
December 15, 2025
5 out of 5
Friendly staff got my current glasses adjusted on the spot (for free) and then the person working the floor got my Rx sunglasses ordered with my FSA account. She uploaded my new prescription right there, it was super efficient. Really good experience, I wish all retail was like this nowadays.
Response from Warby Parker
December 15, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Thaniyyah A
December 13, 2025
5 out of 5
Associates at this location are amazing. Eric and his colleagues helped me pick out 3 amazing pair of glasses. Would recommend 10/10!
Response from Warby Parker
December 13, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Adrian W
November 29, 2025
5 out of 5
Great service from Eric!
Response from Warby Parker
November 29, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
candida A
November 20, 2025
5 out of 5
Sergio is Top tier with the service. I absolutely love the selection, price and quality of the glasses
Response from Warby Parker
November 20, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Michael K
November 14, 2025
5 out of 5
I was fast and easy
Response from Warby Parker
November 15, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Paul R
November 12, 2025
5 out of 5
Friendly staff willing to make sure you find the right style and fit for you!
Response from Warby Parker
November 12, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Shira R
November 12, 2025
5 out of 5
After shopping around and trying on frames a few weeks ago, I came prepared to order glasses. Sergio was very helpful, patient, and professional. He helped me decide on a frame that fit best and walked me through the ordering process. Thank you!
Response from Warby Parker
November 12, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Anton S
November 01, 2025
1 out of 5
I had a very disappointing experience at the LensCrafters store in Palo Alto. The customer service, especially from the employee Angelica Romero, was extremely unhelpful and unfriendly. Instead of assisting me in resolving an issue with eyeglass frames that clearly had a defect, she did everything possible to shift the blame onto me, the customer.
I expected professional service and support, but instead I was treated with disregard and made to feel responsible for a problem that was not my fault. This experience was frustrating and unacceptable for a store that represents such a well-known brand. I do not recommend this location to anyone who values respectful treatment and accountability.
Response from Warby Parker
November 06, 2025
We are incredibly sorry to hear about your experience, Anton. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
EM
October 08, 2025
5 out of 5
Always 5* service and help here. I wish I knew last time that they offered sun adjusting options when I bought my first sunglass style.
Response from Warby Parker
October 09, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Heidi R
October 04, 2025
5 out of 5
Excellent service, very knowledgeable, friendly and fast. I got there right when they opened.
Response from Warby Parker
October 05, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Wes C
September 28, 2025
5 out of 5
Great Service, Took us awhile to select 5 pairs of glasses but the person was patient and helped us throughout the process.
Response from Warby Parker
September 28, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Thomas P
September 18, 2025
5 out of 5
Excellent experience and very helpful
Response from Warby Parker
September 18, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Pedram L
September 13, 2025
5 out of 5
I just bought prescription eyeglasses here and had a great experience. I was greeted immediately upon entering and given space to browse and try on different frames at my own pace. When I was ready, someone helped me quickly and efficiently. The staff was professional, respectful, and attentive throughout the process.
Response from Warby Parker
September 13, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Alexander Y
September 05, 2025
5 out of 5
Fantastic service, great prices, beautiful frames.
Response from Warby Parker
September 06, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Sarang P
August 17, 2025
5 out of 5
Awesome customer service
Response from Warby Parker
August 17, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Alexander M
August 08, 2025
5 out of 5
helpful
Response from Warby Parker
August 10, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jim H
August 01, 2025
5 out of 5
Courteous, fast and knowledgeable service. I will return for more prescription glasses. The prices seem fair too without any sales pressure.
Response from Warby Parker
August 01, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Samantha S
July 27, 2025
5 out of 5
I had a wonderful experience, Mikey was super friendly and helped me find the perfect pair of sunglasses. I went home very happy with my purchase, thank you!!
Response from Warby Parker
July 27, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Noel R
July 27, 2025
5 out of 5
I had a great experience at Warby Parker Palo Alto! The associates are friendly and offer great customer service. Mikey was very knowledgeable about the products and helped me pick frames that would flatter my face shape. Will definitely be coming back for all my glasses needs 😁
Response from Warby Parker
July 27, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
John M
July 12, 2025
5 out of 5
Great store and great people. Eric helped me and he was really wonderful!
Response from Warby Parker
July 13, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Monique A
July 06, 2025
5 out of 5
Mikey at the downtown Palo Alto location was so fast and professional. I highly recommend this brand and I have always had a good experience here! Thanks WP!
Response from Warby Parker
July 06, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Donna C
May 26, 2025
5 out of 5
Many frames to choose from. Staff was helpful & patient.
Response from Warby Parker
May 26, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.