Our store in Hayes Valley features a selection of periodicals sourced from independent presses, a cozy reading nook, and colorful murals from design and illustration studio Lab Partners.
Comprehensive exams starting at $85
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from San Francisco, CA
4.6 out of 5(220 reviews)
Taya Y
January 11, 2026
5 out of 5
Stopped by because was in the neighborhood. Ended up leaving with an awesome pair of new sunglasses. It’s so refreshing to walk into a retail store when the staff is helpful but not hovering over your shoulders. The sunglasses selection was great.
Response from Warby Parker
January 11, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
! i
January 11, 2026
1 out of 5
Don't make the mistake and try calling this store in 2026 - it is an endless set of voicemail prompts without humans
akee F
January 10, 2026
5 out of 5
Perfect!
Good neighborhood, Hayes Valley’s sweet! wide varieties of selection comparing with the rest locations in Bay Area.
Perfect front desk staff, the one who gives you a direct answer instead of diplomatic onces.
Response from Warby Parker
January 10, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kirk L
January 09, 2026
5 out of 5
As always, the Warby Parker staff is knowledgeable, personable, efficient and professional. It’s a pleasure going into their store when I need an adjustment or new glasses.
Response from Warby Parker
January 10, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Eirini C
January 08, 2026
5 out of 5
Great customer service, stylish frames, good prices.
Response from Warby Parker
January 08, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Julian B
January 01, 2026
1 out of 5
This review is about the frames themselves not the customer service. People here were kind and helpful, however, after spending +$200 on a frame, I am disappointed that they broke AFTER ONE month. And of course it was conveniently out of their warranty date. The extremely cheaply made glasses (Baird) cracked on the "metal" frame while I cleaned the lens. The lens popped out while I was cleaning them and I noticed a crack on the "metal" part of the frame. AVOID buying frames here, you're paying a premium price for cheap plastic. For that I'll just buy cheap frames that I know won't last.
Response from Warby Parker
January 04, 2026
We are so sorry to hear about your experience, Julian. This is absolutely not the experience we aim to provide, and we would love to follow up and help make things right from here. Please reach out to us at reviews@warbyparker.com so we can connect further!
Marielle
December 22, 2025
5 out of 5
I had an amazing experience at Warby Parker! The customer service was outstanding—friendly, patient, and truly helpful. The store was clean, stylish, and very welcoming. I never felt rushed, and the staff made the whole process easy and enjoyable. Highly recommend this location!
Response from Warby Parker
December 22, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Emily R
December 15, 2025
5 out of 5
The selection, is great and the employees are helpful, knowledgeable and accommodating.
Response from Warby Parker
December 15, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Christine E
December 13, 2025
5 out of 5
Great service, great prices beautiful selection!
Response from Warby Parker
December 13, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
matthew b
December 12, 2025
5 out of 5
Had a great experience. The people were all friendly and helpful and they had a great amount of frames to choose from
Response from Warby Parker
December 12, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Marian W
December 04, 2025
5 out of 5
Great service, choices and prices. In store. Easy to narrow down choices with « try on » option on website before going to store
Response from Warby Parker
December 04, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jeff C
November 26, 2025
5 out of 5
Came in for a quick browse and with the friendly helpful service of Marisa returned the following day to acquire a very cool looking frame. Happy I visited Warby Parker!
Response from Warby Parker
November 26, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Randy M
November 23, 2025
5 out of 5
The entire team working awesome together and great glasses. Thank you awesome team for all your support.
Response from Warby Parker
November 24, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Alfred Y
November 22, 2025
4 out of 5
Frames cost too much. The ones at my OD’s office are of much higher quality but I can’t pay $400+ for a frame. That’s just the frame. Warby charges a lot for what you get but there aren’t too many options other than Costco. I might do that next time.
Response from Warby Parker
November 22, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Eric A
November 14, 2025
5 out of 5
I have a big head, face, nose...the whole package. Finding frames that fit is a pain but with the help of a really good salesperson I found a pair. Love that WP is priced well and offers a ton of options.
Response from Warby Parker
November 14, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Tanya B
November 08, 2025
5 out of 5
Approachable staff who welcomed us as soon as we entered. We were able to find a representative right away to answer our quotations about process, picked out my frames, found someone right away to find sizes for me to try on, and then to purchase with another rep. It was such a quick and easy process. Loved the customer service at this location on a busy Saturday.
Response from Warby Parker
November 08, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Hayley M
November 02, 2025
5 out of 5
Pleasant experience buying glasses for the first time at Warby Parker. Easy, inexpensive, good selection and friendly staff.
Response from Warby Parker
November 03, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Kara F
October 30, 2025
5 out of 5
Warby was recommended to me by a dear friend. They have become a go-to for me. Great selection of classic, fashionable, and professional frames at a good price. The customer service rep I worked with was very helpful and not overbearing. Right on point!
While VSP (my insurance) is out of their network, he recommended (based on his experience) submitting the invoice to leverage my benefits.
Response from Warby Parker
October 31, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Miles R
October 25, 2025
5 out of 5
Great customer service, great sunglasses
Response from Warby Parker
October 25, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Jennifer B
October 12, 2025
5 out of 5
Really kind and helpful folks working here. I love the styles and the prices.
Response from Warby Parker
October 12, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Laura K
October 03, 2025
5 out of 5
First time Warby Parker customer. I’m not comfortable with ordering frames online. Wasn’t sure what width size of frame to choose-so I stopped by at Hayes Valley location in San Francisco. I went there two times before placing my order. Each time the staff was very helpful, friendly and knowledgeable about the frames and options for the lens. Very happy with my order and the prices. Can’t wait for my new glasses to arrive!
Response from Warby Parker
October 03, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Sara
September 29, 2025
5 out of 5
The moment I walked through the door, Raz made the experience a delight! Friendly and welcoming, patient and helpful, I wanted a pair of eye glasses that suggested “reindeer herder”, and I got exactly what I had in my mind’s eye! Very reasonably priced, and fantastic choices. This store is just one terrific part of a great shopping neighbourhood.
Response from Warby Parker
September 29, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Zsuzsanna N
September 29, 2025
5 out of 5
Super friendly and helpful staff, excellent service and wonderful selection of frames. Highly recommend!
Response from Warby Parker
September 29, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Shlomo S
September 26, 2025
5 out of 5
Excellent selection of frames in various sizes, clean organized store, friendly staff, and they went the extra mile to trouble shoot a technical issue I had regarding a past order when I was just updating the lenses on an older pair. Although I had to wait a small amount of time while they trouble shot the glitch, I knew they were trying and kept me abreast during the wait time. They made an issue into a non issue, which I appreciated.
Response from Warby Parker
September 26, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Gabrielle J
September 20, 2025
5 out of 5
Friendly and informative staff
Response from Warby Parker
September 20, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.