Santa Monica

Such a warm and friendly team. Will definitely be back

Great Team. Love the selection of eyewear!!!!

Very friendly and helpful staff and I really liked the doctor as well.

Had an incredible speed shopping experience today. My long loved sunglasses broke while on the way to a birthday. I came in and was treated to the best shopping experiences. The team helped me find a perfect replacement and had me in and out so quickly.

Truly an amazing experience!! Ellie was the best and I’m OBSESSED with my new glasses!

I got some glasses the other day and one of the workers named Elie was amazing and super helpful. I was indecisive about my choice at first and she gave me feedback on what she thought fit my face and head best which was so refreshing because she actually knew what she was talking about. She was great and anybody looking to get glasses should look for Elie in that store.

Truly amazing staff and doctor - very welcoming and knowledgeable!

The eye doctor is openly unpleasant, which would almost be forgivable if the staff could compensate, which they can’t. Save yourself the waste of time and don’t give this chain your business. Support a local business instead: Montana Optometry right across the street is excellent!

excellent service cant wait for my glasses yay

The staff was so helpful. It’s great to have experienced opticians help those of us who are far-sighted to find the right frames. They also had narrow-sized frames.

Great staff! The eye exam was thorough and enjoyable. Very friendly and helpful people. Many thanks and especially to Wesley!

Efficient, professional, engaging- excellent service all together- great choice of frames and lenses at a fair price!

Wow! Amazing customer service. Emily, Ellie, and Wesley really know their glasses! I came in feeling lost and unsure of what I wanted. I left feeling confident, with the perfect pair of glasses that fit all of my optical needs. Highly recommend Warby Parker Santa Monica!

Ellie, Wesley, and Dr Kim were very helpful and accommodating! would definitely recommend this store to anyone needing glasses!

Friendly, helpful, knowledgeable staff. Great selection. Excellent location.

I got an eye exam and picked some frames (Bodie) here a couple weeks ago. When they arrived in the mail, I really struggled with the lenses (first time getting progressives) and the fit of the frames. This is maybe more a review of the company than the location (though the location is really nice and all the employees are attentive and friendly!)—Warby switched the lenses for me, then I went back to the Montana store and they adjusted the frames. Very easy, I was greeted immediately and asked what I needed when I entered the store. However, in the end, they were just not the right frames for me, fit-wise, even with the adjustment (my head’s just too dang big for the frames I picked). Warby (the company) was super responsive and is letting me return them/get a refund with no issues whatsoever. I will go back to Montana and try again with different frames because it has all been a really good experience (even though I picked the wrong glasses—so hard to get it right)!

The sales associates were so friendly and helpful. They greeted us, assisted us happily and made it so easy to place an order.

Great experience! Fast and efficient. Staff was so friendly

Friendly, knowledgeable prompt service.

Great selection of glasses, exceptional customer service. If you’re like me and don’t know what looks good on you, find the lovely young woman who works there named Emily. She is so good at knowing what works best on a person’s face! I appreciated her help so much. Everyone else who works there was also warm, friendly and helpful. A+ experience.