Montgomery Village

Great selection and helpful staff.

Knowledgeable and efficient service.

Exceptional experience the ads tell you who they are and how they treat their customers.

The folks over at Warby Parker are efficient, friendly and respectful. They also have a great selection of frames. Highly recommended.

Excellent frame selection, excellent service and good prices/value!

I have been so happy with my experience at this Warby Parker location. The staff and manager are always friendly, helpful, and professional. They take the time to listen and answer all of my questions, and I never feel rushed. I have also been very impressed with the doctors I have seen for my eye exams. I was surprised by how thorough the virtual appointments were. The doctors listened carefully, gave me plenty of time to ask questions, and made several recommendations that have been very helpful. I have purchased both glasses and contact lenses here and have been very happy with my prescriptions. I would definitely recommend this location.

Best selection, friendly, and fast

Amazing staff who were knowledgeable about every single aspect of eyewear and my prescriptions. I got two pairs of lenses updated and a new pair ordered in under 45 minutes. They even helped me check a pair of lenses I bought somewhere else that felt off!

Had a great experience shopping here. Dashed over after work at like 5:40pm, and made it just in time to look around. I was the only customer there and the two folks working did not rush me at all. When I was ready to choose a pair of frames it was 5:58 and I said so sorry we had to rush and get me checked out in 2 minutes, but they said that's ok it only takes 2 minutes. And it did! They were super fast, nice and organized. I think it was Aubrey and Shelly? I had come from The Eye Care Institute right before this where it was dark inside and they told me it was too late in the day to start an order. And someone there came up to me and asked if I had any other questions in a fake cockney accent which makes for a good story but was disturbing and ridiculous. Heard him speaking normally to his coworker right after. Anyway in contrast Warby Parker was bright, colorful, relaxed, and an un-rushed, efficient, pleasant experience.5 stars.

The Warby Parker Montgomery Village team is amazing! They are super kind and knowledgeable. They truly go above and beyond.

So quick and helpful! I was in and out in 20 minutes after choosing my frames and paying. Definitely coming back for sunglasses next.

This is my first experience buying eyeglasses at Warby Parker. It was much easier than I expected. Painless - I don’t enjoy shopping for frames. The layout of the store made it easy to navigate. The staff was friendly and helpful without being pushy. They seemed to genuinely want me to choose what was best for me. I loved the variety of frames too. They were stylish and nice quality. There were frames in different price points which was appreciated. The glasses will be mailed to me rather than the store. I’ll take them to the store to be fitted. This is a new experience. In the past I’ve gone to the optician to pick them up and be fitted. I’m looking forward to seeing how this part of the experience turns out.

They have very good technicians.

Great staff, big selection & super quick in & out.

Warby Parker in Santa Rosa is great! Aubrie the salesperson was helpful and kind, she even put through the reimbursement for my insurance that was out of network. Highly recommend!

Excellent customer service in a friendly, relaxed atmosphere where they listen to what you need and don’t tell you what you need.

Just had my first experience with Warby Parker in Montgomery Village and it was fantastic! Not only was the service superior, but the advice, fitting, selection and payment process were the best ever!!! I bought 2 pair of progressives and I can't wait to get them in the mail soon.

The staff is terrific. They are always very helpful and knowledgeable. The frame selection is wide and the cost for frames and lens is very reasonable.

I arrived 7 minutes late for an eye appointment and was told they couldn't see me because there was someone else who had an appointment after me. I sat in front of the store for 30 minutes and no one came in so clearly there was no one after me. Just a really really bad employee who wanted to be vindictive. There has been one person in the store since I was told they couldn't see me because there was someone else who had an appointment after me. ZERO STARS...

Had an amazing experience at Warby Parker in Santa Rosa ca. From entering the store to leaving. Very professional staff . Docwas extremely knowledgeable and care for what best served me. The bonus was they knew I had vision insurance and used it without my ommiting I had insurance. I was willing to pay out of pocket. Great experience. Thank you