Orchard Town Center

Good to deal with. Helpful and knowledgeable. Good selection.

Most positive experience I've ever had ordering new glasses. The sales agent was so helpful and understanding. He fitted me with frames that actually fit comfortably and are attractive. I highly recommend Warby Parker.

Friendly and Professional

The store has a very large selection of frames and lenses to choose from. Miguel was extremely helpful. He helped me pick the perfect pair of Rx sunglasses. He also assisted me in filing a claim on by behalf for VSP. I was able to use my HSA card for my purchase, he was also able to scan my existing prescription. He made everything very easy. Thanks Miguel!

Team here is super helpful and give excellent suggestions. They helped me decide on what works best for my face and gave great info on every front. Cant recommend enough.

Efficient and knowledgeable help.

Would’ve giving 5 stars if they had better selections for glasses. But employees were all very friendly and outgoing. I think I found my new glass care store.

Had insurance on my glasses and paid extra for scratch resistant lenses. Within a week of wearing them, they were scratched. Was told to bring them in and they literally told me "Yeah, this place is usually where people who don't have proper insurance get their glasses". Implying they are a shitty company to which I completely agree. Don't get the insurance cause it wont even matter. All she did was clean the lenses with spray and didn't even address the scratches on the lenses. Shitty store, even shittier customer service. Buyer beware of this store and others like it.

The minute I walked in, the staff was warm and very welcoming. They helped me with a scheduling issue and resolved it quickly. The doctor was thorough and proactive. I will be returning here as long as my insurance allows. I will also be recommending this place to all my family and friends.

Exceptional service. The clerk working with us helped me find frames that fit my face shape, gave advice about colored frames to my mom, and helped us work with our insurance. Overall excellent experience!

Great price!, Great service!

Excellent customer service, wonderful glasses, and overall a delightful experience as always!

Customer service was exceptional. I shopped at a retailer linked to my vision insurance and it would have cost me 2x what I paid. And they even submitted an insurance claim for me!

Super fast and easy. Both store associates were super friendly and helpful. I was in and out within 40 minutes. Even tho my insurance was out of network, they still submitted an OON claim to my insurance on my behalf! I will never go any where else!

Excellent experience, especially in comparison to some other eyeglasses shops over the years. Expert assistance on function, aesthetics, and best options was provided. I actually enjoyed the selection process. The selection of frames was very good but could be expanded a bit, and it would be great if they accepted AARP or other discounts - that's a general opinion on policies, not a location specific note.

Awesome customer service! Very knowledgable, zero pressure.

My experience at this store was great! One person patiently helped me pick out frames while another managed the order. I was in a bit of a hurry, and they calmly and efficiently gave me all the help I needed; I was in and out quickly. Thank you!

Visited Warby Parker store for the first time as needed a pair of reading glasses. The person that assisted me was very helpful. She was knowledgeable about what lenses would be best and actually filed the claim through my insurance for reimbursement. I was in and out in less than 1/2 hour. And the glasses are being shipped directly to my house.

Very attentive and knowledgeable staff

I had already had an eye exam elsewhere but came in because I liked the styles of the glasses I had seen online. I was greeted and they let me look around freely for glasses I wanted. During my search three different worker came to check in to see if I needed help. When I was done they shipped everything to my home.