The Yards

boots

Great experience. Store personnel did not pressure me and were very helpful and patient. I dealt with all 3 of the employees and they were all very helpful and friendly.

Here was the most friendly and accommodating experience in eye care I have ever had!

While traveling from out of town we had to get some glasses fixed unexpectedly. The staff here fixed ‘em up (even though we bought from a competitor) nice and quick while we were traveling. They could’ve rightly turned us away but instead helped out in a pinch. We snagged a couple cleaning kits and got back on with our day without missing a beat. Fantastic people, can only imagine how awesome they would be to help us actually purchase glasses from them.

Lovely staff, attractive facility, good prices. I need glasses with all the "bells and whistles." Last pair was about $700 at My Eye Doctor and this pair was under $500.

This was such a pleasant glasses buying experience. Armando had great suggestions for frames to try.

The whole staff, staring from Dr. Patel, armando, jay, and emily were amazing. Dr.Patels eye exam was insanely friendly and helpful. They helped me pick out the perfect frame and was out of there within the hour. Highly recommend!

Fantastic customer service. All of the staff is super helpful and friendly. Shout out to Corrie who patiently helped me find the prefect frames!

Special shoutout to Dr. Dhara Patel and Armando, I've never had such a pleasant eye exam or such a fun experience shopping for frames. I will absolutely visit this location again for my future eyeglass needs because of the unmatched customer service.

Cory was extremely helpful and patient when I wanted to try on various styles of glasses. I couldn't have asked for a better experience!

I have been a loyal Warby Parker customer since they launched. I have purchased more eye products from them than I care to mention. I generally have great experiences until my latest. This is not a knock on the Navy Yard location but Warby in general for a bogus sales tactic policy they have in place. Long story short, I purchased an authentic pair of WP frames from eBay since the silhouette is no longer offered directly from WP. I attempted to purchase new lenses with my active WP prescription. Both the retail location Manager and customer service rep told me the only way they can provide new lenses is if I purchased the frames directly from them and those frames existed on my personal WP account. Well I would’ve happily purchased them directly from WP but that isn’t an option. I wasn’t asking for a handout. I’d happily pay for the new lenses and shipping costs. This is clearly a sales tactic for me to purchase an active pair of frames. I get it. But don’t treat me like an idiot by saying you can’t do it. It’s more like you won’t do it!! Anyway, the MyEyeDr a few blocks away happily took my money and my business without question. It’s kind of odd that a third party can easily replace the lenses when the manufacturer themselves claim they can’t! Total bs!!

Really love this store. Rep Emily is always so helpful! She has helped me pick out 2 cute pairs of glasses and has helped refit a pair when they were slipping down my nose. Thanks!

I had such a positive experience at both Warby Parker locations in Navy Yard and Union Market. The eye doctors at each were incredibly gentle, thorough, and informative. They use a modern tool for eye pressure checks—no more dreaded air puffs! It made the process so much more pleasant. The whole experience felt peaceful and stress-free. If you're looking for a comfortable and professional eye exam, I highly recommend these locations!

I had a fantastic experience at the Navy Yard Warby Parker. The staff is absolutely wonderful. Highly professional, friendly and knowledgeable. The store itself is in great shape. Everything, from the moment I was let into the store to the eye exam and eyeglass selection was easy and quick. I highly recommend this store and the company. Warby Parker is a great, purpose-driven company that offers an excellent product AND treats their employees well. What is not to like?

I had an excellent experience at Warby Parker! Dr. Patel, the optometrist, was incredibly thorough and friendly, taking the time to explain everything during my eye exam. The sales team in the store was just as welcoming and helpful, making the whole process smooth and enjoyable. The customer service here is consistently outstanding, and I know we’ll be back. Highly recommend!

Great experience with Dr. Patel and Ameera today! Dr. Patel performed a seamless and thorough eye exam. I left my appointment confident in my glasses prescription and well-informed about my eye health. I will definitely return next year to see Dr. Patel!!

Super friendly and was greeted immediately. The store is very clean, located in a great area, and has a solid selection of stylish frames.

The staff member who helped me purchase prescription glasses was friendly, patient, and incredibly helpful.

I had an awesome experience at Warby Parker. Dr. Patel was super personable and helpful in explaining my options for contacts glasses etc. Couldn’t recommend it enough. :)

Had a very good experience and customer service was on point. I will return in the future