Union Station

Amazing staff. Very clean, bright, cheerful store.

Great service, helpful and kind staff, I came to fix my frame which was broken bad and they did brilliant job fixing it for free. Thank you guys 🙏🏼

The two associates who helped me were fabulous! They found the last pair of my favorite frames that were recently discontinued for me. These ladies were the best! ⭐️⭐️⭐️⭐️⭐️

The team was incredibly helpful to find new frames! Their recommendations were great and led me to two pairs I wouldn’t have noticed otherwise.

The staff were all very friendly, knowledgeable, patient and helpful. I would definitely go back again and again. Just wish they did eye exams at this store.

The optician/sales advisor Shaina was absolutely stellar! This was my first time coming in a Warby Parker store and all of my questions about various frames and lenses were answered with care. I was looking to try out frames I wasn't able to pick in my at home try-on kit to compare and contrast. I was even offered a complimentary cleaning of my glasses that I desperately needed (it's like they're brand new) this encouraged me to purchase the mini cleaning kit. Thanks to Shaina for making this experience seamless! I look forward to coming back to this location to purchase the frames I ultimately decide on! p.s. Latrell in black is shown in the photo from in-store. Loved the Kemi style frames in the home try-on kit the most!

This was my first experience at a Warby Parker, and I’m so impressed! The staff was very knowledgeable and willing to spend as much time with me as I needed to choose the right pair of glasses. I love being able to get my prescription glasses mailed to my home when they’re ready.

Helpful staff and great frame selection

This Warby Parker store is a best-kept secret. Most of the staff have an optometry background, and they are all incredibly helpful and friendly. This makes for an enjoyable and stress-free shopping experience. The best part? It’s conveniently located right off the Red Line, perfect for a quick trip.

Great place for easy and quick assistance! The people there are very helpful! truly appreciate the service!

Warby Parker Union Station is a bright, stylish shop with a wide selection of frames and friendly, knowledgeable staff. I stopped by just to browse, since I usually buy my glasses at Costco, whose return policy and hassle-free peace of mind is tough to beat. Still, Warby Parker’s approachable vibe and complimentary adjustments make window shopping enjoyable.

I brought my new progressives prescription here on 7/25/25 mid-morning. Two excellent opticians (wish I could remember their names) found me a nice frame. Then they measured very carefully and gave me instructions on how to adjust to the new lenses. The glasses arrived a week later and are great. This is my third attempt at progressives, finally a pair that works! Thank you so much for your help, care and attention. And for adjusting my other frames while I was there.

Very knowledgeable, pleasant staff. Good variety. The whole process of ordering glasses was very efficient. thanks!

The staff here are amazing!! They are personable, perfectly helpful, and experts in their field.

The two employees who were working were suuuuuuper sweet and helpful. They were able to help me find two new pairs of glasses quickly and easily while I was waiting for my train to come in. I really appreciate their help and opinions on frames for me!

Staff I dealt with at this location were amazing. Very clear info re how Warby Parker works; excellent help in suggesting frames. I'm excited about my new glasses! So glad I decided to check them out after hearing about them from friends.

I had an outstanding experience in this location. The staff is top notch and very capable. They are knowledgeable and customer focused. I will make this my location for all my eyeglass needs!

Knowledgeable, helpful and super nice salesperson helped me pick out frames. Definitely recommend!

What a wonderful experience, Needed my glasses adjusted ( so I thought), Shaina waited on me. Looked at my information online and measured my glasses - my lens need to be fixed. She took her time with me, was very knowledgeable, and professional. She was a pleasure to talk to. A true asset to your company. After she was finished with me she adjusted my wife's glasses. Again, she is an amazing employee.

I was looking for sunglasses to wear while flying a plane. I received excellent service from the optician who helped me pick both glasses style and lens color for what I need.