Coconut Point

Amazing staff that took time to discuss options. Check insurance and helped get the best buy. So kind so helpful from the minute I walked in to the moment I left!!

Found the glasses that I was looking for in the correct size (narrow) for my face. Fast and easy ordering with experienced staff.

I’ve purchased several pairs of glasses at the Estero Warby Parker. The store has a good selection of frames to choose from that are reasonably priced. They have an excellent return policy and offer fitting adjustments. I’ve gotten to know the Store Manager named Orlando. I’ve found him to be most helpful. He is very customer service oriented and goes out of his way to make sure that your glasses fit properly. I highly recommend the Estero Warby Parker.

So many friends recommended Warby Parker. I am so glad they did! The customer service is incredible- Addie took me under her wing and made invaluable suggestions to choose a selection of frames- and then narrow it to a choice. The glasses selection is terrific, and the prices can't be beat! Thank you, Addie!

Addie was the sweetest soul ever! She was so kind and we bonded so much. Leigh was also so sweet. Bless their souls. Go there for glasses!!

A PROFESSIONAL Staff, engaging when needed. The Dr. was KIND and KNOWLEDGEABLE. The array of frames and designs was perfect for my liking.

Great experience today. No waiting, very knowledgeable service people (Jim & Bailey) who offered excellent advice. Large selection of frames to choose from.

I had an eye exam on Saturday . . . from the moment I walked into the store I felt welcomed; the entire staff was amazing. My current sunglasses (from Warby Parker) were a bit askew. They started working on them as I looked around for frames. I cannot remember his name! I was called promptly at my appointment time; I am sorry I cannot remember the name of the woman who took images of my eyes. She explained everything to me and was delightful! Next the doctor was thorough, kind, and answered all my questions. Addie then spent at least an hour with me giving me advice on frame choices, showing me so many options that would work for my face shape, etc. Everyone gets a 10 out of 10!

Great experience! I was in and out in 10 min. Great variety of frames. Staff are great and easy to work with.

Dr. Winn, Leigh, Cheyenne, and the whole team (awesome hair guy who helped find me the best look- I’m terrible and forgot your name) all made getting a new prescription and glasses shopping such an easy and welcoming experience. Highly recommend!

My name is Richard Sheriff, I bought eyeglass frame and had a prescription for another frame i bought at this store , I was told to bring them back for fitting when the glasses are shipped to you, I did today and asked the attendant for assistance and she asked my email address, I told her my email has nothing to do with me needing my warby parker frames fitted, I gave her my name, phone number to no avail, I left store with 1,200.00 glasses in need of being fitted. I went to Lens Crafters at same mall, no questions, no interrogation, just service, I didn't even buy the frames from them, they fitted my glasses and also adjusted 2 other pairs , I asked if there was a charge, and they said, no charge, have a nice day. The difference between service after the sale, in my case there was not even a sale at Lens Crafter, my new store, this is where my business will go 600.00 every year. Bye bye warby parker

Wasn’t even going to a Glasses store. Was next door at Apple iPhones. Saw Warby Parker store on the way out of Apple. I have needed to ask an important Eyeglass question for months. They were superstars from the minute I walked in. PRIOR PROBLEM … I had new bifocal glasses made somewhere else and when I put them on all I could see was the RX numbers in my field of vision. They told me that ALL eyeglass stores had to do this. I was told I would get use to it. Well, that never happened, it never went away. I ended up returning the new glasses and have been wearing my old scratched up blurry glasses since. CURRENT… All I needed was to ask my ONE unusual question… (That nobody can ever answer)… and boy did they all get involved with trying to find me an answer. Especially extremely helpful was the Supervisor Orlando. He helped me problem -solve my eyeglass lens issue with real curiosity. And he found the answer. This prior company inscribed the RX number on the wrong area of the lens. I unfortunately was only passing thru and happened to see an Apple Store. So didn’t have time to actually get New Glasses. But if you need New Glasses with Exceptional Customer Service … then go here immediately!!!

High quality glasses. Great exam and fantastic customer service experience.

The staff here is very helpful, resourceful and amazing!!! The best customer service I have ever received since I moved to SWFL!!!!! Thank you Kate 😊

I went for an eye exam and glasses and contacts prescription. Dr. Nguyen was fantastic and the staff was courteous and helpful!!

Hands down the best Eyecare experience ever! Loved the staff and the doctor.? Definitely will be back!

Un lugar con muy buena atencion y variedad. Agradezco a Orlando por su predisposicion en solucionar mi problema.

Needed a new nose piece, very great experienc

I highly recommend going to this location. I was visiting family and live in Wisconsin. My glasses broke and could not be fixed. Cheyenne came to the rescue by trying to fix my glasses and continued to try until she came up with a solution. I cannot begin to thank Cheyenne for her fantastic customer service. I have shared my experience with family here in Florida. They will all be coming here! Thank you again!!!

Went in today at 1:33 pm for an adjustment on my glasses that are digging into my ear. They were not able to complete it and asked me to come back since the optician was out of the building. I said ok. It is now 5:36 I got no text to come back (I was on the waiting list). I just got an email asking for my feedback since I was a “customer” no I wasn’t I never got called back. Now I’m sitting here with non functional glasses. Thanks.