Las Olas Blvd.

Carolyn helped me today and she was so kind and fun to talk to! She answered all my questions and was very patient with me. Her colleagues Brooke and Steven were also super kind and it felt like talking to friends. On top of that I left with an elegant pair of sunglasses. 😎

Amazing people and technology. Loved everything from the frame options to the staff. Josee, David, Dr. Pajer, everyone made it an exceptional experience. I’m a big baby with anything near my eye and they were very patient, informative and the technology made it painless, special thanks to Josee for walking me through how one of the devices tested eye pressure, in the end it simply felt like blinking but I was so scared and wouldn’t have been able to do it without her. Great location, highly recommend it.

I had a wonderful experience during my recent visit to Warby Parker. From the moment I arrived, the entire environment felt welcoming, pleasant and highly organized. My advisor, Kathy was absolutely outstanding. She was professional, knowledgeable and extremely helpful as she guided me through the selection process. Her excellent service made me feel completely comfortable and confident in the choices I made. I highly recommend this location and will definitely return for my future eyewear needs.

I am more than willing to drive 20 to 25 minutes to visit Warby Parker on Las Olas. The staff demonstrate excellent accommodation. Doctor Bauza and Optician Jessica provide top-notch service. The store offers a great selection of stylish frames at competitive prices. ~Ruthie

This location is great! Steve assisted me with selecting my readers and it was a great process. Looking forward to picking them up when they are ready!

Kathy is the best, world class experience

People are very helpful and prices are affordable and quality is excellent

I had an excellent experience eye exam with Dr. Jennifer Bauza Pajer. Super professional, latest technology, and I felt safe and in very good hands 🤙 Booking process was so easy and fun. Great service 👏

Wonderful customer servive, especially Kathy and Brook. Great place!

This location has always been great. The staff are extremely friendly and helpful - and if you get a chance to work with Carolyn there - you will not regret it. Made the entire experience fun and enjoyable!

Excellent experience from walking in the store to ordering the lenses to receiving the lenses to them applying my insurance and having my hundred dollar check refund from my insurance sent directly to my home within two weeks. Steve adjusted my frames and I couldn’t be happier.

Very nice sales lady’s and excellent service

I had a very satisfying experience at this location. Kathy was attentive and helpful the moment I walked in. She helped me pick the perfect frames and co-workers gave me their honest opinion. I will go back for sunglasses at a later date. Customer Service was 110%.

Beautiful products. Friendly attentive staff that don’t hover while you try on frames.

Brooke was very helpful!

I had an incredible experience at the Warby Parker on Las Olas! My partner and I went in looking for new frames, and Caroline, Kathy, and Brooke were absolutely wonderful. They were so patient and helpful, specifically making sure we found the perfect styles and the correct sizes for our faces. They turned what can sometimes be a chore into a really fun afternoon. We both walked out incredibly happy with our choices. If you’re in the area, I highly recommend this store!! The team and the products are top-tier!!!

very helpfull and extremely knowledgeable - Cathy Shlutz was amazing at the Las Olas store

So beyond helpful! We were warmly greeted by three associates that immediately welcomed us in, and offered their assistance. I wasn’t used to this, since coming from Boston, as we would have to actively seek out help from those associates. No shade, but it’s the honest truth. Might be a culture thing, but alas! Now, back to this location: Caroline performed “surgery” (haha) on my glasses and to my surprise, she (my glasses) was able to resurrected — huge success in my book. She was super honest and knowledgeable about the glasses and what realistic support they could offer. It was great schmoozing with her as she revived (LOL) my glasses, and also tightened the arms of three more frames we brought in. 10/10 experience and will most definitely be back to get another pair soon!

Longtime Customer - Serious Quality & Service Issues at Florida Locations Hi Warby Parker Team, I’ve been a loyal customer for 8 years with 8 pairs purchased. My first two pairs from your Columbus Circle NYC store were perfect — knowledgeable staff, great service. Unfortunately, my recent experiences at your Florida stores have been the opposite: 1. Las Olas, Fort Lauderdale: The in-house optometrist gave me an incorrect prescription. The lens measurements were also wrong. After a 2-week wait, the glasses were unusably blurry. A second doctor gave me a completely different, correct prescription. 2. Store manager response: She reordered the glasses but wasn’t genuinely apologetic and dismissed the issue. When I asked to expedite, I was told “they were too busy and I’ll get them when I get them.” If I were in her position, I’d be mortified and rushing the fix. 3. Pattern of issues: I had similar mistakes at the Coconut Grove Miami store. Customer service even told me they’ve heard of issues with Florida locations. I love Warby Parker’s mission, but these errors are costly for customers. For the price point, accuracy and service should be non-negotiable. I also now recommend friends see an outside ophthalmologist vs. using in-store exams.

Aileen is a god-send. She helped me soooo much with glasses selection and most importantly with my insurance filing. She’s such a delight and breath of fresh air. Dr Thomas is so kind and educated me so much in a short time. I felt very comfortable and can say from front of office to the back, I loved my experience with these ladies and will now be a Warby loyalist, just because of them.