Las Olas Blvd.

I was assisted by Ailleen and must say I have never felt like my every question was answered so completely. Even down to helping me pick styles and understand the different transitional tints/colors. When I come again I hope the next person can be as fulfilling as she was. Super excited for my dope new spectacles 👓.

I have been a loyal customer for a few years and this morning the greeting and customer service I received has convinced me to take my business elsewhere. The 5 min late policy considering the location is very rigid. I made the mistake of thinking loyalty to a business held any value in this day and age.

Kim was so helpful and informative. So many great options! Will def be back.

Long-time customer here. I’ve spent thousands of dollars at this store over the years on contacts and glasses, and until now my experiences had mostly been positive. Unfortunately, my last visit completely changed that. I arrived barely five minutes late to my appointment, and instead of handling the situation professionally, the front desk staff immediately acted as if they “couldn’t find me.” It was very obvious that they had already given my exam slot to someone else and were trying to cover it up rather than simply acknowledging what happened. For context: people have lives. Try juggling three jobs, two kids, and a packed schedule, all while rearranging your day just to make time for an eye exam that you’re required to do every year just to update a prescription. The most disappointing part wasn’t even the scheduling issue — mistakes happen. It was the complete lack of accountability. The two employees at the front desk just kept repeating that they couldn’t locate my appointment instead of taking ownership of the situation. Ironically, the only person who showed any professionalism was the employee working in the back (I believe she may have been the optician). She was the only one who actually apologized and acknowledged the mistake, which I genuinely appreciated. I chose not to cause a scene or ruin anyone else’s visit, so I quietly left and later filed a complaint by phone. The resolution they offered? A $50 discount. That’s honestly insulting considering I routinely spend $1,000–$2,000 per visit between contacts and glasses. This experience made it very clear how little they value long-term customers. After years of loyalty, I won’t be returning. And I’ll absolutely be letting others know about how this store treats its customers when something goes wrong.

This is easily one of the best opticals in South Florida. Everything from the beautiful store and welcoming team, to the extremely thorough exam from Dr. Bauza and competitive self-pay pricing really makes this one of the best opticals in south FL! Thank you Team Warby!

Always a lovely experience. Attentive staff who always go the extra mile!

Great selection of reasonably priced glasses. They also do eye exams and I was able to get one on the same day I went on their website. Very convenient. Very friendly staff. Nice store.

Last minute booking was accommodated. Store was inviting, easy to navigate and clean. The staff were very helpful.

Nice store with a great selection. Josie waited on me and was awesome. I looked at several styles and she helped find the perfect frames. Highly recommend

Very nice, & welcoming.

very professional and efficient for all you eyeglass needs

Love the store in Las Olas! Very clean and organized and the personnel were very friendly, helpful, & knowledgeable. The service was quick too! Definitely recommend to anyone that’s looking for affordable stylish glasses they have a great selection!

I'm a regular. The politeness and professionalism by everyone is exceptional

The customer service was exceptional, both in the store and by the staff while a sale was still pending to work out the insurance details and finish the transaction. I greatly appreciate the time and attention I was given.

I recently visited Dr. Zoe Fineberg at the Warby Parker Las Olas location, and she is truly outstanding—I give her a solid 'A+.' I originally came in to purchase glasses using an existing prescription from another provider, but once the glasses arrived, my vision felt significantly off. Dr. Fineberg went above and beyond to resolve the issue. She took the time to meticulously double-check the previous measurements and patiently answered every question I had. By recommending a few precise tweaks to the prescription, she completely solved my vision problems. Dr. Fineberg is a true professional with a wonderful, empathetic bedside manner. If you are looking for a top-tier optometrist in South Florida, I cannot recommend her highly enough.

Person who helped me was very helpful and smiled and if she didn't know something she got help

Excellent service and a very pleasant experience.

Great selection knowledgeable staff

Super!!!

Great service from receptionist to the techs and Dr. Bauzer . On time for my appointment and I don’t feel rushed, they listened to my concerns ans explained everything to me that I needed to know.