Jordan Creek

Easy to get glasses order. Sales associate was very nice and very helpful. Price point is great with a lot of selections to choose from.

No pressure! Great frames! Top of the line, without paying extra. Their clip on sun shades are polarized.

Everyone was super friendly! Will definitely come again!

Great staff, all very helpful!!

Knowledgeable, professional, helpful, and friendly staff.

Wow what a great experience! My first time - I returned the glasses that I fit for myself online, which was a huge fail. The team was warm and welcoming, and set me up right in a matter of minutes. I'm hooked for life.

I already did that at the beginning of the survey. You can check out what I said there. I was all very favorable.

service, selection, and quality of frames is great

The staff was very friendly and helpful. Dr. Donahue was very professional and thorough. Overall great experience.

Convenient, same hour appts to see dr if you need an exam, good selection of frames, affordable, nice staff, they mail your finished order to you, which is very convenient.

Excellent experience! I was able to quickly get my eye exam and select a new pair of glasses while in the mall on another errand at the Apple Store! Love my new glasses and contacts and was super convenient to check multiple things off my list. :)

Salesperson was very helpful, patient and knowledgeable. Great customer service!!!

Customer service was exceptional. She helped me find glasses that I expressed interest in. Gave me advice on what she thought, when I asked. She was very kind, smiled a lot and pleasant. Highly recommend.

My experience at Warby Parker for eyeglasses and to see the medical eye doctor was great. I was very surprised and how pleasant accurate and friendly they were.

Zero stars for the optometrist. Eye exam was a joke, lasted 7 minutes. 5 stars for the receptionist team, they were excellent.

So easy! Screws replaced in current glasses and new style ordered.

Some people may have a good experience here but unfortunately I didn't; I felt lost the whole time. It just feel so chaotic and does not flow well😕 I usually pay nothing for vision exams, but because they were out-of-network, I had to pay $85. I have to do claim request which is extra work. I wish I had checked beforehand—make sure you verify your coverage, as you can’t assume a big brand like Warby Parker is in your network. ​The doctor’s office is tucked in the back and doesn't feel like a separate, professional space like LensCrafters. The staff didn't seem to know what they were doing, and the prescription didn't give me any confidence. I ended up having to go back to my usual doctor to get it fixed. I’d heard good things, but this was a very nervous and disappointing experience for me. I wont go back...

I ordered 3 pairs, in person, at the store. The salesperson did not include "required measurements" so the order did not go through. No one informed me, found out by checking for order on the app. After 2 days of emails, chat texts, and phone calls they say they don't need the measurement for my order???? Horrible customer service in store and online.

I tried in at least 30 pairs and not one person even approached me. Had every intention of purchase. But will not be back.

I bought bifocal glasses and sunglasses at Warby Parker in Jordan Creek today. The eye exam went quickly and the optometrist answered all of my questions clearly. The retail service person, Meg, was very helpful and knowledgeable. She explained clearly all of the features that I could add to my glasses and checked my insurance which resulted in a $400 savings! I will definitely return to WP for my exam and glasses in the future.