Inside our first-ever location in the state of Iowa, you’ll find an abstract mural of our favorite thing: glasses! Take a look as you browse our selection of eyewear, contacts, and accessories.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Joseph Donahue
Introduction
Dr. Joseph Donahue is a state-licensed optometrist who graduated from the Pennsylvania College of Optometry at Salus University (PCO) in 2005. Specializing in primary care optometry, Dr. Donahue uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Joseph Donahue is a state-licensed optometrist who graduated from the Pennsylvania College of Optometry at Salus University (PCO) in 2005. Specializing in primary care optometry, Dr. Donahue uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $85
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from West Des Moines, IA
4.6 out of 5(150 reviews)
Pamela M
January 19, 2026
5 out of 5
My experience at Warby Parker for eyeglasses and to see the medical eye doctor was great. I was very surprised and how pleasant accurate and friendly they were.
Response from Warby Parker
January 19, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Annette
January 18, 2026
1 out of 5
Zero stars for the optometrist. Eye exam was a joke, lasted 7 minutes. 5 stars for the receptionist team, they were excellent.
Response from Warby Parker
January 19, 2026
We are incredibly sorry to hear about your experience, Annette. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Toni F
January 15, 2026
5 out of 5
So easy! Screws replaced in current glasses and new style ordered.
Response from Warby Parker
January 15, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Elley
January 10, 2026
3 out of 5
Some people may have a good experience here but unfortunately I didn't; I felt lost the whole time. It just feel so chaotic and does not flow well😕 I usually pay nothing for vision exams, but because they were out-of-network, I had to pay $85. I have to do claim request which is extra work. I wish I had checked beforehand—make sure you verify your coverage, as you can’t assume a big brand like Warby Parker is in your network.
The doctor’s office is tucked in the back and doesn't feel like a separate, professional space like LensCrafters. The staff didn't seem to know what they were doing, and the prescription didn't give me any confidence. I ended up having to go back to my usual doctor to get it fixed. I’d heard good things, but this was a very nervous and disappointing experience for me. I wont go back...
Response from Warby Parker
January 11, 2026
We are very sorry you did not have a great experience, Elley. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Michelle
January 06, 2026
1 out of 5
I ordered 3 pairs, in person, at the store. The salesperson did not include "required measurements" so the order did not go through. No one informed me, found out by checking for order on the app. After 2 days of emails, chat texts, and phone calls they say they don't need the measurement for my order???? Horrible customer service in store and online.
Response from Warby Parker
January 07, 2026
We are very sorry you did not have a great experience, Michelle. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Teri S
December 28, 2025
1 out of 5
I tried in at least 30 pairs and not one person even approached me. Had every intention of purchase. But will not be back.
Response from Warby Parker
December 29, 2025
We are incredibly sorry to hear about your experience, Teri. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
David B
December 19, 2025
5 out of 5
I bought bifocal glasses and sunglasses at Warby Parker in Jordan Creek today. The eye exam went quickly and the optometrist answered all of my questions clearly. The retail service person, Meg, was very helpful and knowledgeable. She explained clearly all of the features that I could add to my glasses and checked my insurance which resulted in a $400 savings! I will definitely return to WP for my exam and glasses in the future.
Response from Warby Parker
December 19, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Marsha B
December 07, 2025
5 out of 5
I believe her name was Britney. I’m not sure she was fantastic at the store at Jordan Creek Mall in Des Moines, Iowa.
Response from Warby Parker
December 07, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Sia S
November 28, 2025
5 out of 5
Great customer service. Great options. The price includes the lenses and the frames!
Response from Warby Parker
November 28, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Ruby c
November 20, 2025
5 out of 5
Very nice people and very kind and helpful
Response from Warby Parker
November 20, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Douglas C
November 19, 2025
5 out of 5
Had a great experience at Warby Parker at Jordan Creek Mall tonight. Brittany did an amazing job making the process of getting glasses so much fun. She really knew her stuff and helped me out. She was patient as I tried on around 50 pairs of glasses, but she made it a blast.
Response from Warby Parker
November 20, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Randy W
November 19, 2025
5 out of 5
Great customer service. Brittany was fantastic!
Response from Warby Parker
November 19, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kimberly J
November 16, 2025
5 out of 5
Staff at Warby Parker @ JCTC are amazing! We’re very pleased with our purchases and ongoing service.
Response from Warby Parker
November 16, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
J D
November 08, 2025
5 out of 5
I love Warby Parker they have a great selection, great prices and fast service.
Response from Warby Parker
November 08, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
SWright
October 31, 2025
5 out of 5
Very friendly and welcoming, salesperson was very helpful and fun to work with. Definitely recommend!
Response from Warby Parker
October 31, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Natalie F
October 27, 2025
5 out of 5
Good experience with the doctor who did my exam and great customer service in the store front.
Response from Warby Parker
October 27, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jean H
October 25, 2025
5 out of 5
Staff greeted me, shared styles, colors, and were very knowledgeable. I would shop at Warby Parker again. It was a terrific experience and I love my new glasses.
Response from Warby Parker
October 25, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
willie k
October 15, 2025
5 out of 5
Great help with picking my glasses
Response from Warby Parker
October 15, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
The R
October 11, 2025
5 out of 5
More people should know that there’s a Warby Parker storefront at Jordan Creek Mall in West Des Moines, Iowa. The selection of frames and the customer service is outstanding.
Response from Warby Parker
October 11, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Lori P
October 06, 2025
5 out of 5
I have always had good luck finding the perfect glasses. I had already used the home try to choose my frame, but hadn’t order them. My intention was to have the prescription put in at my Dr.s office. Stopped in the store at Jordan Creek Mall with a friend and learned about the Warby Parker prescription program. The lens cost me a fraction of what I would have paid at the Dr.s office. Absolutely a fabulous experience!
Response from Warby Parker
October 06, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Erika U
September 29, 2025
5 out of 5
Staff was great and very helpful. Made sure I was happy with my purchase.
Response from Warby Parker
September 29, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Mary H
September 08, 2025
5 out of 5
I haven’t received the final glasses I ordered, but good experience in the store.
Response from Warby Parker
September 08, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Hannah P
September 06, 2025
5 out of 5
Lexie has been amazing in helping me find the perfect pair of glasses and sunglasses. I’ve gone back several times for fittings and adjustments, and every time she’s been professional, caring, and always quick to step up and help. I really appreciate her dedication and excellent service.
Response from Warby Parker
September 07, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Jim V
August 26, 2025
5 out of 5
From selection to order the process was quick and painless. The staff was welcoming and professional. A very positive experience.
Response from Warby Parker
August 27, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Mary B
August 26, 2025
5 out of 5
The selection was great and the associate Zach was very helpful.
Response from Warby Parker
August 27, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.