How many shades of blue can you spot at our downtown location? (Hint: Start with the geometric-style, glasses-inspired murals inside and out of the store.)
Meet our top-notch optometrists
Our eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Amber Dawson
Introduction
Dr. Amber Dawson is a state-licensed optometrist who graduated from the Illinois College of Optometry (ICO) in 1998. Specializing in primary care optometry, Dr. Dawson uses cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Suman Navalgund
Introduction
Dr. Suman Navalgund graduated from the University of Missouri–St. Louis College of Optometry (UMSL) in 2008. In her downtime, Dr. Navalgund enjoys cooking.
Dr. Saba Ahmed
Introduction
Dr. Saba Ahmed is a state-licensed optometrist who graduated from the Illinois College of Optometry (ICO) in 2012. Specializing in primary care optometry, Dr. Ahmed uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Amber Dawson is a state-licensed optometrist who graduated from the Illinois College of Optometry (ICO) in 1998. Specializing in primary care optometry, Dr. Dawson uses cutting-edge technology and clinical expertise to create a supportive, eye care environment—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Naperville, IL
4.7 out of 5(251 reviews)
Lori L
October 02, 2026
5 out of 5
I had the best experience tonight with an optician named Amanda. I had been having fitting issues with my new glasses for the last couple months, but I also had no time to visit. She was so kind, patient, and thorough! She was able to get the best fit, and I finally was thrilled with my glasses! She was even a miracle worker who was able to help my son fix his glasses too! He’s a high-level athlete, and his glasses take a beating. I was amazed by her ability to go the extra mile for us. Thank you so much! We will definitely be back and will recommend Warby Parker Naperville to friends and family!
Response from Warby Parker
October 02, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Chris N
September 28, 2026
5 out of 5
First time going to a Warby Parker store. Pricing is well below competitors. Store Leader Kelly Donivan was very helpful. No pressured sale pitches. Friendly and knowledgeable. I trusted her opinion. Very happy with the service and the product.
Response from Warby Parker
September 28, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kim N
September 27, 2026
5 out of 5
Since finding Warby Parker, my Husband and I will only shop there. The store, The Associates, The selection of frames, help with filling out insurance forms - second to none. As Seniors, it's so nice to feel welcome and be helped with all of our questions. Thank you Warby!
Response from Warby Parker
September 27, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Diana R
September 10, 2026
5 out of 5
I’ve been shopping with Warby Parker for several years across a few different states, and I was extremely impressed by the Naperville location. My past in-store experiences have sometimes felt a bit awkward, which I didn't mind too much since I only go in once a year, but the team in Naperville completely changed my in-store experience . They were so friendly, genuinely welcoming, and gave honest, amazing recommendations on how different frames looked on my boyfriend who was the most indecisive lol. Truly a standout customer service experience!
Response from Warby Parker
September 10, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
John T
September 02, 2026
5 out of 5
Great and friendly start
Response from Warby Parker
September 02, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jared H
August 27, 2026
1 out of 5
Go in for glasses/ contacts. Glasses go fine, contacts never arrive for "fitting". Follow up, end up in an endless loop of remote customer service who have no phone numbers to just ask the branch. They submit a ticket, then begins a round of generic emails, random calls, etc. vs giving me my contact prescription to order elsewhere. Modern brand positionining with creepy outsourced customer service that seems to not even know what the product is.
Response from Warby Parker
September 01, 2026
We are incredibly sorry to hear about your experience, Jared. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Amie H
August 23, 2026
1 out of 5
The service at this location is good in general. But as soon as you leave the store, you cannot resolve any issues. If the contact lense sample didn’t fit you and were informed to come back and exchange to different one, you have to book a new appt and pay for another exam to come in for a follow up. You cannot reach anyone at the location. You can only reach customer service at the call center who cannot help with your issue. I highly do not recommend this place or Warby Parker in general. Worst experience so far. I am changing the doctor.
Response from Warby Parker
August 25, 2026
We are very sorry you did not have a great experience, Amie. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
joe m
August 21, 2026
4 out of 5
All good
Response from Warby Parker
August 21, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Tonja M
August 20, 2026
5 out of 5
Great customer service and frame options
Response from Warby Parker
August 20, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Kara O
August 17, 2026
5 out of 5
Helpful staff
Response from Warby Parker
August 17, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Diana R
August 11, 2026
5 out of 5
I went in for my son to get his glasses adjusted. Also for my mom to get glasses. Kieran was fantastic! She helped get glasses for my mom. She is funny, electric and very nice! I love how she is very honest and helpful picking frames. She was very patient with my son! Thanks, Kieran!
Response from Warby Parker
August 11, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Warrior M
August 10, 2026
5 out of 5
I walked in today for an adjustment on an old pair of glasses. I was overdue for an exam so decided to just do it while I was there. Boy I had a great visit! The doctor was so energetic and personable. She made sure I had the best solution to my vision changes. Yes I spent more than anticipated just due to the need of my eyes. However I was happy to have a better Rx and knew my vision would be so much better!
Response from Warby Parker
August 10, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Robin I
August 08, 2026
5 out of 5
I was so surprised by the reasonably priced frames and cute styles! We were able to find the perfect pair for my daughter and the service was exceptional. So easy!
Response from Warby Parker
August 09, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Chris A
July 31, 2026
5 out of 5
The selection of frames was great but what really made my day was how helpful the employees were! Far superior experience than other vision stores.
Response from Warby Parker
July 31, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Lara H
July 29, 2026
5 out of 5
I was super lucky to walk in the door when Sarah was working today, it’s my second time shopping with her and she’s absolutely fabulous! I’m indecisive, I don’t know what I like, I’m a tough customer and the entire staff helped out in some fashion in the process. Anna deserves a shout out for getting me across the finish line.
Response from Warby Parker
July 30, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Mary L
July 22, 2026
5 out of 5
I found distinctive glasses here. The staff was very helpful in seeking out glasses that appealled to me and helped figure out which ones were cute and suited me. They were patient.
Response from Warby Parker
July 22, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Taylor H
July 21, 2026
5 out of 5
Great eye doctor, she gave me good advice and educated me clearly on the issues I have. The sales person also ran my insurance and was able to save me money I didn’t even know about.
Response from Warby Parker
July 21, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Joshua I
July 18, 2026
5 out of 5
Amanda is the very best
Response from Warby Parker
July 18, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Vera B
July 17, 2026
5 out of 5
Thanks for an easy experience choosing glasses. It was so easy even without using my insurance benefits!
Response from Warby Parker
July 17, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
S M
July 15, 2026
5 out of 5
I worked with Amanda and she was fantastic. I'm not one who enjoys alot of product talk but if I had a question she would answer it and offer alternatives but would not go on and on. It was a very good experience.
Response from Warby Parker
July 15, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Sharon S
July 15, 2026
5 out of 5
Optometrist Amanda was so helpful and professional! Great frame options and service is excellent!
Response from Warby Parker
July 15, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Ryan B
June 26, 2026
5 out of 5
A great experience. Helpful staff, quick and efficient. Couldn’t have expected it to be a better experience.
Response from Warby Parker
June 26, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Beth M
June 23, 2026
5 out of 5
Super easy and friendly experience. So convenient to get exam, glasses and contacts all at the same time.
Response from Warby Parker
June 23, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Don W
June 21, 2026
5 out of 5
Great selection, supporting staff and price.
Response from Warby Parker
June 21, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
L A
June 12, 2026
5 out of 5
I could go on and on. But I will say Amanda is incredible and such a gem there at Warby Parker. So knowledgeable, patient, and kind!
Response from Warby Parker
June 12, 2026
Thank you so much for sharing this review! We hope to see you again soon.