Two works of bicycle-themed art—including a full-scale mural—by artist Fangfang Han imbue our Orland Park location with an upbeat energy. Take in both cheerful illustrations as you peruse our full collection of eyewear.
Meet our top-notch optometrists
Our eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Sanjana Dalal
Introduction
Dr. Sanjana Dalal is a state-licensed optometrist who graduated from the SUNY College of Optometry in 2025. Dr. Dalal uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam — prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up
Dr. Susana Toledo
Introduction
Dr. Susana Toledo graduated from the Inter American University of Puerto Rico (IAUPR) in 2009. As a Chicago native (fun fact: she graduated from Bogan High School), she is grateful to be practicing close to her hometown community.
Dr. Sanjana Dalal is a state-licensed optometrist who graduated from the SUNY College of Optometry in 2025. Dr. Dalal uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam — prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up
Education
SUNY College of Optometry
Languages
Spanish, Gujarati
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Orland Park, IL
4.9 out of 5(97 reviews)
Christine D
September 03, 2026
5 out of 5
Dee was super helpful without being overwhelming. The store was cute and organized. It was actually a fun experience picking out glasses. Some features do cost more and frames are not all the same price.
Response from Warby Parker
September 03, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Gwennetta D
August 31, 2026
1 out of 5
I've visited this store on several occasions. My prior visits the staff was friendly, patient and helpful! On my most recent visit, I went in because I oredered a pair of glasses online, and the prescricption was not correct because my vision was blurred wearing the glasses. When I entered the store, there were 3 workers behind the counter, not one of them acknowledged me; no greeting, no smile, no gesture...nothing! I explained my situation, and was immediately accused of entering the wrong presciption at the website when ordering the glasses. After repeating it was my fault; I asked for a resolution and was told I had to resolve online. Ive worked customer services for years in several industries and its really disappointing when a person whose duties include customer service doesnt have customer service skills. No acknowledgement of my presence, no empathy, no willingness to help; just overall a horrible interaction! The staff there; the 2 women and 1 men in particular who were there this past saturday, really needs customer service refresher training. Customer service tip for them: Treat others the way you want to be treated!
Response from Warby Parker
September 01, 2026
We are incredibly sorry to hear about your experience, Gwennetta. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Ken M
August 30, 2026
5 out of 5
Very impressed with experience and hi tech examination equipment testing. Streamline store with the right employees and services.
Response from Warby Parker
August 30, 2026
Thank you so much for sharing this review! We hope to see you again soon.
LaToya J
August 29, 2026
5 out of 5
Love this store! Everyone one very helpful especially Dee.
Response from Warby Parker
August 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Marcy S
August 26, 2026
5 out of 5
Salesperson Dee very helpful. I found exactly what I was looking for
Response from Warby Parker
August 26, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Brian B
August 23, 2026
5 out of 5
Great employees at this location. Very knowledgeable and made my shopping experience very easy.
Response from Warby Parker
August 23, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Gary G
August 22, 2026
5 out of 5
Great customer service. Very nice and pleasant to deal with
Response from Warby Parker
August 22, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Dawna M
August 21, 2026
5 out of 5
From the moment I walked in, staff was engaging. The staff were polite and very helpful. The doctor was very friendly, thorough and helpful. Most definitely will recommend this location and Warby Parker to my family and friends.
Response from Warby Parker
August 21, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Kamila C
August 20, 2026
5 out of 5
Great staff. Always welcoming and answer all my questions. Dee Winters is always very helpful :)
Response from Warby Parker
August 20, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Tereen O
August 18, 2026
5 out of 5
Great location. Wonderful and knowledgeable staff who were extremely helpful. Excellent exam with Dr Suzie. She explained everything and was just so kind. I was so happy with the experience I brought my partner in to get his exam as well
Response from Warby Parker
August 18, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
JJ S
August 13, 2026
5 out of 5
I have bought over 8 pairs of glasses at various Warby Parker locations and online. Always satisfied with the glasses. Recently had a warranty problem and I visited the Orland Park, IL location where they were able to resolve my issue quickly and professionally. Another reason to buy from WP!
Response from Warby Parker
August 13, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Courtney B
August 10, 2026
5 out of 5
Excellent service
Response from Warby Parker
August 10, 2026
Thank you so much for sharing this review! We hope to see you again soon.
MIchelle H
August 10, 2026
5 out of 5
Very polite service
Response from Warby Parker
August 10, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jill G
August 05, 2026
5 out of 5
I received cheerful, professional, and courteous assistance from Leah when going in to replace my lens. She gave me options since my window to return the frames passes. I came away so grateful. Brian was also most helpful when I stopped by last Saturday. Fairly new to prescription glasses, he schooled me well on how to wear progressive lenses. He also put me in the right direction re: my comfort level with the script. Dee was off the charts patient with me when I initially selected my frames in May. I tried on nearly a dozen glasses, and she, along with my husband helped me make a stylish choice compatible to face. She was also fun! I am so glad there is a brick & mortar Warby Parker in Orland Park.
Response from Warby Parker
August 05, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
James M
August 01, 2026
5 out of 5
The staff was amazing! The wonderful woman who helped me, I believe her name was Dee, was an absolute joy to work with. She was incredibly kind, patient, and knowledgeable. She took the time to explain all of my options without ever making me feel rushed. I actually arrived early for my appointment, and the team was kind enough to see me ahead of schedule, which I really appreciated.
I was so impressed with Dee's expertise and customer service that I ended up purchasing three pairs of glasses. She made the entire experience enjoyable from start to finish, and I couldn't be happier with my visit. Thank you, Dee, and the entire team, for providing such exceptional service!
Response from Warby Parker
August 01, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Barbara W
July 31, 2026
5 out of 5
I went to Warby Parker in Orland Park and I was highly impressed the staff was professional and friendly they help me get my needs for new glasses taken care of easily. I can't wait to get them.
Response from Warby Parker
July 31, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Martes B
July 21, 2026
5 out of 5
Just ordered a new pair of Rx sunglasses from Warby Parker. Great experience! The associate was very helpful and not pushy. I knew exactly what frames I wanted and John helped me pick the color of lenses. The sunglasses will be delivered directly to my home. I highly recommend Warby Parker!
Response from Warby Parker
July 22, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Jason C
July 15, 2026
5 out of 5
Everyone at this location was helpful and friendly.
Response from Warby Parker
July 17, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Nena
July 11, 2026
5 out of 5
Very friendly staff! There are so many affordable and great frames to pick from.
Response from Warby Parker
July 11, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Iris D
July 09, 2026
5 out of 5
Bryant was truly an amazing help and very patient with us, especially because it was our first time
Response from Warby Parker
July 09, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Hope L
July 03, 2026
5 out of 5
Great staff here. Highly recommend
Response from Warby Parker
July 03, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Corinne R
July 02, 2026
5 out of 5
Wonderful first time experience at Warby Parker.
Dee went above and beyond to help me find the right glasses. I would totally recommend this place and Highly recommend seeing Dee she makes sure everything fits and looks great. She's very kind, very honest and very knowledgeable.
Response from Warby Parker
July 02, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Rosa M
July 01, 2026
5 out of 5
Dee Winters was extremely welcoming, patient, and professional. Her expertise and passion for providing great customer service was evident. I will definitely be back to this location (orland park) in the future. Thank you!
Response from Warby Parker
July 01, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Michael D
June 29, 2026
5 out of 5
Nice sales person, very helpful with my selection. Not pushy. Store well organized, very clean & nice selection
Response from Warby Parker
June 29, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Brook
June 27, 2026
5 out of 5
The optician Bri used some troubleshooting to figure out why my glasses were making me feel dizzy. It was quick and easy. The store is very nice and many frames to choose from for a great price.
Response from Warby Parker
June 27, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!