Town Center Crossing

My sales rep, Alex, was so helpful and made the process very easy. I highly recommend visiting and asking for Alex for a thorough analysis of which glasses fit best and work for your specific prescription.

Great customer service and selection. Knowledgeable staff.

Very cool Store with incredibly nice people that help you.

I didn't think I'd be getting emotional about a pair of glasses. Yesterday I had my first experience with Warby Parker. Not only do they have a big selection of frame styles, but they also have inclusive sizes from extra narrow and extra wide. Even after picking frames in my size, the worker noticed they still didn’t fit quite right on my face. He brought out another pair with a lower nose bridge, and the difference was immediate. They were more comfortable, and honestly, they just looked better on me. I’ve worn glasses for most of my life, and I didn’t even know this was an option. I’m sure it was just part of his job and something he’s trained to notice. But for me, it meant everything. It meant someone saw my discomfort without me having to explain it. That moment really stuck with me because it showed how important inclusivity and attention to detail are. Something so small made such a big difference. Glasses are something I wear every single day, and for the first time, I’m actually excited about getting a new pair. Thank you to Warby Parker for the thoughtful design, inclusivity, and genuinely kind customer service.

They were great. Attentive and honest feedback. I appreciated the support. Process is easy. Prices are good. Frames are great quality and the variety is fantastic. Would highly recommend.

Great selection and easy to order.

I liked the selection Warby Parker has online, but because of my particular problems with my vision, I am more comfortable working with an optician to make sure my irises are properly measured for my best vision. The opticians were friendly and approachable but not overbearing, and helped me choose what was best for me in a frame and the lenses. It was half the cost of my last pair of glasses. I will shop there again.

The store is clean and well stocked with a diverse array of options for eyewear. The associate that assisted me was fabulous. He helped me adjust my current frames, buy a new pair of glasses, he also politely addressed other clients while they were waiting to be helped.

Purchasing my glasses was an easy process. My salesman helped me narrow down my choices. The store had so many good choices. I would recommend Warby Parker for many reasons. The most important is the attentive salespeople & the great variety of choices they have.

Great selection of frames. Excellent customer service.

The staff are friendly, knowledgeable, helpful and professional. I am never good at picking out frames for myself and the person helping me let me know (very gently) if a frame wasn't suitable for my face shape, complexion, etc.

Been over a month. Many promises. Still no glasses. Awful.

Very pleased with the in-store experience at Warby Parker

The staff is always attentive and helpful. They service my needs as soon as I walk in the door.

Brie helped me select frames for my existing prescription. She was friendly, helpful and very knowledgeable. She answered all my questions and offered great suggestions. I highly recommend visiting them before buying.

I used the eye exam service at Warby Parker for the first time today and it was a great and seamless process. They conducted my eye exam, I ordered new glasses and had existing ones adjusted all in 30-40 minutes. Try that somewhere else! It is why I keep coming back and now with the eye exam as part of the experience, it just got better.

Super clean store. Helpful employees.

There was a small issue with my order that resulted in a cancellation, so I visited the store on 10/23 around 3:30 to get it resolved. I don’t remember the names of the two gentlemen who assisted me, but they were incredibly helpful and kind. I was helped right away with no wait, and the whole process was smooth, quick, and easy. I also needed help choosing between two styles, and the associate assisting me helped me pick the perfect pair. I’ve visited this location a few times, and every-time everyone has always been friendly and knowledgeable. I usually get stressed choosing new glasses, but the staff here always makes it a great experience. Thank you to the gentlemen who helped me!

Helpful, friendly and quick service!

Nice selection of frames to choose from and friendly service