Fritz Farm

Loved Autumn and Kyle-excellent service

My experience was FUN! The sales folks were relaxed and engaging. I felt that they knew their products and did not push them.

Jackie was great!! Very professional. Made my purchase and filing insurance easy. Thank you Jackie. 😊

Not only do they have SUPER cute glasses in a wide variety of styles, everyone at this store is SO helpful and kind. I had to exchange a pair (just to get a wider fit for my sunglasses) and they made it so quick and easy. They also made the insurance filing a breeze. I'll definitely be back! And knowing that each purchase gives someone in need a pair– that can't be beat! I love Warby Parker and all the folks at the Fritz Farm location. Thanks, y'all!!

Great service!

The staff at Warby Parker Lexington Ky saved the day after my new puppy ate my frames. (What a:sentence but true story). They were knowledgable, kind, and most importantly, solution oriented. It was a great experience and I’d highly recommend working with them!!

The store is very clean and the staff are friendly, welcoming, and helpful! Quick and painless getting my new glasses.

Very nice and helpful Rep. Lots of styles to choose from. No high pressure sales.

Very helpful and very friendly

My experience at Warby Parker was perfect. I was greeted upon walking through the door, the selection of frames was extensive, I asked for help picking out a frame which was so easy. I had my prescription making ordering a breeze. Can't wait for my new frames to get here in a few days.

Had us processed in 5 minutes and then my son changed his mind and she proceeded to change the order without question and again in 5 minutes. They’re great!

I always go to Warby Parker after my eye appointment to purchase my glasses. The staff is always super friendly and helpful!

Had a first and last experience. I stopped in 7/1 to order glasses. My first time ordering from Warby Parker, and honestly I expected a better experience based on how Warby Parker presents themselves. There were 3 associates working. I was the only guest in the store and none of them approached me. I had to initiate the contact. Then the rest of the experience honestly felt like I was just on my own. I have never felt like a bother to sales associates before. I knew the styles I wanted to see based on the virtual try on in the app, which by the way is fabulous! So I was in and out in a short amount of time. I came to Warby Parker based on friend’s recommendations of their online experience, but I like a store environment to shop. Next time I will probably just go back to LensCrafters where I usually purchase my glasses.

Fantastic, friendly and helpful customer service! Great selection and prices!

Excellent service and great prices! I got glasses and contacts for less that I usually pay just for contact lenses. The ladies that helped me were so helpful they made it a really great experience just buying a pair of glasses.

I love that Warby Parker has a great variety of frames, and most of them make a statement (in a good way)! The employees are very helpful and friendly, and they have the most reasonable prices compared to other frame shops in town. Highly recommend!

Good assortment of frames. Definitely did not feel like an inviting environment. It’s the The Summit, so it’s pretentious.We walked in and right away an employee, I kid you not, looked at me from head to toe and back up to meet my eyes, so uncomfortably obvious. I had on rain boots and a trench coat because it was torrential rain at our house, super awkward. I was there for my husband and he liked the frames he purchased.

The associate helped me pick out 2 pairs of glasses, fairly quickly. I was in there maybe 30 mins.

Thankful to have a Warby Parker store in town. The staff have been helpful with the entire process each time our family has made a purchase. Store is conveniently located and well organized for easy shopping.

Nice staff. Low pressure sales staff. I recommend this place. Thanks!