Our vibrant store at Oxmoor Center celebrates the city’s musical history with custom artwork by local illustrator Jeremy Booth.
Comprehensive exams starting at $85
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Louisville, KY
4.7 out of 5(194 reviews)
Sheena D
December 31, 2025
5 out of 5
I visited Warby Parker for the first time and I really liked it, they are very affordable and have a big variety of glasses
Response from Warby Parker
December 31, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Karen E
December 29, 2025
5 out of 5
Although the store was crowded, Chris Thomas took the time to help me find the perfect frames for me!
Response from Warby Parker
December 30, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Meagan D
December 29, 2025
5 out of 5
Great, friendly customer service! I walked in and within 3 minutes was helped by someone to help in the process of selecting the glasses I wanted. Also, you cannot beat the prices of the eye glasses. I highly recommend!
Response from Warby Parker
December 29, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Pandafan 8
December 27, 2025
5 out of 5
Loved everyone I interacted with lots of designs to choose from easy check out process
Response from Warby Parker
December 27, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
George S
December 22, 2025
5 out of 5
Excellent
Response from Warby Parker
December 23, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Jessica B
December 21, 2025
5 out of 5
Wonderful staff & great selection!
Response from Warby Parker
December 21, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Deidre H
December 19, 2025
5 out of 5
Great customer service, and excellent product!
Response from Warby Parker
December 19, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Angi T
December 15, 2025
5 out of 5
Tim helped me understand how to fit frames to the shape of my face and walked me through the process of getting the glasses I wanted at a great price. I’ve worn glasses for over 45 years and I’ve never had a better experience.
Response from Warby Parker
December 16, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Steven C
December 13, 2025
2 out of 5
I'm torn on this review. The in-store service is great. People are friendly and helpful. However, W-B uses some obscure delivery service, so if you have any standing rules with UPS, USPS, FEDEX, etc...throw those out the window. They don't use uniformed delivery drivers and they don't understand delivery instructions. Why do they need to re-invent delivery? The person at the store told me it would be "a couple days" for delivery. They website tracking for their broken delivery service reads "14 days." Turns out it was 5 days, which ends up being a Saturday. Their delivery service won't/can't deliver to me on a Saturday. If they would've told me that they use their own made-up delivery service, I would've just picked them up at the store. Now I have to wait additional days to get my glasses.
Bottom line: if you can't get them when you're in the store, don't bother. Their delivery system is a hot mess.
Response from Warby Parker
December 15, 2025
We are incredibly sorry to hear about your experience, Steven. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Scott G
December 05, 2025
5 out of 5
Exceptional service and value!
Response from Warby Parker
December 06, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Tracy R
December 05, 2025
5 out of 5
I was temporarily in Louisville and wanted to update my prescription frames and needed an eye exam. This was my first time in a Warby Parker store. The staff at this store was AMAZING. They were attentive, knowledgeable, helpful and efficient. After purchasing they made it easy to submit my prescription online and my glasses came quickly. I had ordered 2 pair. When they arrived one pair fit wonderfully but the other pair was off. The store representative went out of his way to figure out why and he realized the frame had a slight defect at the bridge of the nose. I had no time to send them back to be correct, he had an extra frame there, swapped out my lenses and took care of the problem. Customer services is EVERYTHING nowadays. The companies that offer a great product and excellent customer service have it figured it out. I would highly recommend them.
Response from Warby Parker
December 06, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Adrienne J
November 23, 2025
5 out of 5
Experienced excellent customer service and a wide selection of stylish frames
Response from Warby Parker
November 23, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Alissa H
November 15, 2025
5 out of 5
Staff was very friendly and accommodating! Easy, enjoyable experience.
Response from Warby Parker
November 15, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jonese F
November 13, 2025
5 out of 5
The staff was so helpful to my wife and me when we were picking out glasses. Chris was so knowledgeable and friendly. It was a great experience and we will be back for sure!
Response from Warby Parker
November 13, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Lissette R
November 09, 2025
5 out of 5
Excellent service. David was very helpful and friendly. Chris, as always, was very efficient, professional and thorough explaining all the intricacies involving prescription eyeglasses. Been a customer since this location opened in Louisville. Highly recommend.
Response from Warby Parker
November 09, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
James Y
November 08, 2025
5 out of 5
Sales person was amazing and very helpful and knowledgeable and provided great advice for the right style for me
Response from Warby Parker
November 08, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Regina G
November 07, 2025
5 out of 5
We recommend Warby Parker at Oxmoor Center if you need new glasses. Their associates are knowledgeable, patient, and pleasant. They have a great variety of frames to choose from at reasonable cost. And they're right in the middle of the mall. We have shopped with them for several years.
Response from Warby Parker
November 07, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jamie G
October 31, 2025
5 out of 5
Love this store. The workers are always very helpful and kind. They don’t hover, but are definitely available if you need them.
I have been back multiple times for glasses and adjustments! Love it here.
Response from Warby Parker
October 31, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Debbie B
October 31, 2025
5 out of 5
Very attentive help with selection. Wide variety. Welcoming staff
Response from Warby Parker
October 31, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Lisa S
October 17, 2025
5 out of 5
The staff was so helpful and efficient! I was in and out in 20 minutes or less, with prescription glasses purchased!
Response from Warby Parker
October 17, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Bliss P
October 15, 2025
5 out of 5
Chris is the best! I was getting glasses for the first time and pretty intimidated by the whole process. Chris and I hit it off immediately and he gave me some great pointers on picking/adjusting to glasses. Huge fan of that guy and that location.
Response from Warby Parker
October 15, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Katherine R
October 14, 2025
5 out of 5
Chris is the absolute best! Glasses are cheap, customizable, and actually fit my wide face!
Response from Warby Parker
October 14, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Abby D
October 09, 2025
4 out of 5
I’ve purchased multiple glasses from warby and love them but have recently been looking for a new pair and all the styles I like keep being discontinued!! Please keep styles available for longer! And bring back the blue Morgan frames!! Please!
Response from Warby Parker
October 10, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Christian L
September 16, 2025
5 out of 5
Shout-out to the amazing team at this Warby Parker location! I was so impressed with their service when the sunglasses I wanted were out of stock. They dug up a pair with a different lens and immediately ordered and replaced the lenses for me. Thank you Jordan, Robin, Trey, and Chris for being so kind and going the extra mile. I'll definitely be back for my next pair of glasses. I’ll continue to recommend this location to my friends and family!
Response from Warby Parker
September 16, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Mary G
September 10, 2025
5 out of 5
Extremely helpful service. Everyone was so patient and kind. It was my first time in the store and I felt so comfortable and supported.
Response from Warby Parker
September 11, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!