Our store at the Pru features an original mural by Jason Munn and custom wallpaper illustrating all our favorite reading positions, from the Inchworm to the Awkward Dad. (Try one out on the comfy leather seating by the doors.)
Comprehensive exams starting at $85
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Boston, MA
4.6 out of 5(142 reviews)
Al O
January 08, 2026
5 out of 5
Mackenzie was so helpful in finding me a pair that I looked amazing in! Great customer service at this store- would highly recommend.
Response from Warby Parker
January 08, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Flavia W
January 06, 2026
5 out of 5
Amos as armacoes, lentes e atendimento! Excelente custo/beneficio.
Response from Warby Parker
January 06, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Lisa H
December 27, 2025
5 out of 5
Wonderful experience! Very knowledgeable, helpful and lovely! Highly recommend this location. Thanks so much.
Response from Warby Parker
December 27, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Allison H
December 09, 2025
5 out of 5
The best customer service and great selection too. Have always loved Warby Parker
Response from Warby Parker
December 09, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Christine H
December 09, 2025
5 out of 5
The sales and service team were incredibly helpful and kind. They helped me pick a new lens and also tightened up my existing lens. Quick, easy experience! Thank you.
Response from Warby Parker
December 09, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Venus
November 30, 2025
5 out of 5
I ordered my glasses from the prudential store. Charles was super helpful! He was friendly, patient and gave me the honest answer I needed! I was very happy with my selection today. The whole experience was great! Thanks Charles!
- Venus :)
Response from Warby Parker
November 30, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Elisabeth S
November 21, 2025
5 out of 5
I walked into the store today to look around, with no intent to purchase glasses. But the people who work there were so helpful and the process was so easy that I came away with two new pairs of glasses!
Response from Warby Parker
November 21, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Elizabeth L
November 07, 2025
5 out of 5
Great staff. Very informative, helpful and super friendly without being overbearing.
Nice selection of glasses.
Response from Warby Parker
November 07, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Annemarie S
October 16, 2025
5 out of 5
Great customer service
Response from Warby Parker
October 16, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Adam B
October 09, 2025
5 out of 5
Service is excellent. A great store, frames are lovely and staff all very knowledgeable and helpful. Cannot fault them. Looking forward to collecting my new glasses soon!
Response from Warby Parker
October 09, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Jorge E
September 28, 2025
5 out of 5
Buena atencion, buenos marcos de gafas y buen precio
Response from Warby Parker
September 28, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Peter E
September 21, 2025
5 out of 5
Great service!!!
Response from Warby Parker
September 21, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Tanya T
September 19, 2025
5 out of 5
Ever was awesome.
Response from Warby Parker
September 19, 2025
Thank you so much for sharing this review! We hope to see you again soon.
David B
September 04, 2025
5 out of 5
Leah was an amazing optometrist. She was very thorough with clarifying what I needed and being patient from observing what I was looking for. She is someone I think many can benefit from.
Response from Warby Parker
September 04, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
jessica n
August 29, 2025
5 out of 5
The selection was great and the associates where very knowledgeable, especially about insurance coverages.
Response from Warby Parker
August 30, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Mary H
August 09, 2025
5 out of 5
First Warby Parker customer and hit the jackpot with the most efficient, professional Sales Rep, Leah who made all the difference. Good customer service is paramount to me and she was most impressive. I've always gone to very pricey shops in Boston including Charles Street, etc. and I was never as impressed as with Warby - because of Leah. The price was incredibly lower than what I'm used to. I recommend it highly.
Response from Warby Parker
August 11, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Pan M
July 09, 2025
1 out of 5
Absolutely terrible service!!! I spent an hour and a half at the store getting my glasses done, then waited two weeks for them to arrive. When I finally got them, they made me feel soooo dizzy, I tried wearing them for three days straight, but nothing improved. I brought them back to the store, only to be told that the prescription was completely wrong. Seriously?! All I got was a careless “ooops sorry.” It was incredibly unprofessional and showed a complete lack of concern for their customers. I would not recommend this place to anyone…
Response from Warby Parker
July 09, 2025
We are incredibly sorry to hear about your experience, Pan. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Alexar
July 06, 2025
1 out of 5
They don’t do eye exams here it’s false advertising. Newbury st location sent me here to do eye exam, when I came they told me they don’t do eye exams.
Response from Warby Parker
July 07, 2025
We are very sorry you did not have a great experience, [Alexar]. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Elman L
May 28, 2025
5 out of 5
Yoanna did a great job helping my mom and I with glasses adjustments and repairs!
Response from Warby Parker
May 28, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Sophia P
May 25, 2025
5 out of 5
Great experience! Needed my glasses adjusted and Kim was very knowledgeable and helpful!
Response from Warby Parker
May 25, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jack G
May 23, 2025
5 out of 5
Well trained personnel plus wide range of design and terrific in-house fit and service.
Response from Warby Parker
May 23, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Chip T
May 09, 2025
2 out of 5
This store has failed twice at trying to handle insurance. And then you get an endless number of useless emails and finally have to call a call center. The folks at the store can't help.
Overall a great company, but somehow they haven't trained the folks in the store to handle insurance. Such a pain that next time I'll be looking elsewhere.
btw: I'm writing this review while on hold with the call center. Only 10 minutes so far. :-)
Response from Warby Parker
May 12, 2025
We are incredibly sorry to hear about your experience, Chip. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Kylie H
May 01, 2025
5 out of 5
Staff at this store is so kind and helpful! Will be back and bringing the family
Response from Warby Parker
May 01, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ted C
April 26, 2025
5 out of 5
Kahn was terrific. Smart, capable, helpful, low pressure. No bs.
Response from Warby Parker
April 26, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Lena K
April 13, 2025
5 out of 5
Came in for prescription glasses for my 10YO son. Didn’t want to spend a lot since I figure he’ll need new glasses yearly. Walked in, sales person showed us glasses that fit him well, found a style and color he liked - and it was fashionable! Best part was that the cost was super reasonable! I’m a fan - will be back for my other child when she needs it.
Response from Warby Parker
April 13, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.