Newbury St.

First time ever purchasing prescription sunglasses - everyone at this location provided clear, and valuable information about the various styles to choose from. Thank you - highly recommend!

Great customer service. Outstanding opticians. More specifically, helpful with repairs too.

Went in to have my glasses adjusted. The service was incredible just incredible. Thank you.

The store staffs were super kind and patient. Helped me with insurance questions and picking the glass frame. 10/10!

Good stuff 🕶️

I am a fan of Warby Parker, due to the combo of quality and value. But what i really appreciate is the customer service provided. No matter which location I visit, I am always treated with kindness and respect. For these reasons I will remain a patron

Great experience. Excellent customer service and a wide selection at a reasonable price!

Fast, efficient, cost-effective and friendly.

This Store is packed with wonderful people. The doctor was lovely and thorough. The store staff were very accommodating.

First time visiting an actual store. I used to do the mail in frames, but that was discontinued. This location is awesome with lots of frames to try on and the employees are outstanding. I bought prescription glasses and regular sunglasses. I’m very excited for them to arrive.

Love this location. Dr Kim is great and the sales staff is so friendly and knowledgeable.

Went in for emergency contacts and the girl who helped me was super kind and helpful- she helped expedite my package for contacts and I was able to get them in time for my midterms this week :)

Very helpful staff

Love Warby Parker. I lost my vision over the course of three days due to a misdiagnosed eye disease and was getting severe migraines from my rapid change in vision. I’d never had eye problems before so I didn’t have vision insurance. Thankfully Warby Parker’s prices were incredibly affordable! I went into the store, tried on literally every pair of glasses with a very friendly associate who was determined that I find a pair that I like, and ordered them through the app all within an hour. I paid for the upgraded shipping and got them within 3 days without breaking the bank. Very happy with my experience! Bonus that their designs are super nice and they don’t up charge for ridiculous designer frames. I’m not paying an extra $300 so something on my face can say Brooks Brothers or Kate Spade... I just wanted to be able to see better!

My experience was great!

I was able to schedule a same-day appointment after work and complete my eye exam and frame selection in just 25 minutes. Ian was amazing! He even popped the lenses out of a pair of sunglasses so I could see what they’d look like with a normal prescription, such a creative touch. He helped me find exactly what I wanted, including options I might not have chosen on my own. Everything went smoothly through insurance and the entire process was incredibly easy.

Came here after it took forever to make an appointment with MGH to get my eyes checked. I was able to get appointment that week - the process at WP was super quick and everyone was extremely friendly. They check to see if your insurance can help reduce the costs without you even asking. Was able to complete my check up and order new contacts, while Charlestown MGH community center has yet to still get back to me. Also shout out to Zoe for being so warm and friendly!

Had a good experience buying a new frame. I wanted to buy a specific type of a frame and they were helping and attentive. They have quite a lot of choices you can try on. It is located in the 2nd floor.

Warby Parker is right next to Thinking Cup/Indochino. There’s just a door with the number “83.” Walk in and head to the second floor. Hard to find, but nice glasses and good customer service.

I came in hoping to get my partner's Warby Parker glasses fixed. They offered a few options and then proceeded to fix them immediately at no cost. Excellent service!