Tucked in Back Bay, our first (and freshly renovated) Boston post has it all: our full assortment of glasses, accessories, and books; eye exams by independent optometrists; even a custom Amber Vittoria mural.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Heawon Kim
Introduction
Dr. Heawon Kim graduated from the UC Berkeley School of Optometry in 2020. In her downtime, she enjoys swimming and traveling.
Dr. Christine Kumar
Introduction
Dr. Christine Kumar is a state-licensed optometrist who graduated from the New England College of Optometry (NECO) in 2022. Specializing in primary care optometry, Dr. Kumar uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Heawon Kim graduated from the UC Berkeley School of Optometry in 2020. In her downtime, she enjoys swimming and traveling.
Education
UC Berkeley School of Optometry
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Boston, MA
4.5 out of 5(219 reviews)
Pulkit G
December 18, 2025
5 out of 5
Sally was super helpful and readily helped me find the right contacts. She went above and beyond to help me and I would definitely ask for her when I come back
Response from Warby Parker
December 18, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Nineveh O
December 09, 2025
5 out of 5
Staff is very friendly and helpful
Sara B
December 07, 2025
5 out of 5
Always a fantastic experience here!
Matthew S
December 06, 2025
1 out of 5
The staff was friendly but I also felt a bit taken advantage of. Never did they show me pricing options, only the bill. Not only are the contacts more expensive, but they take almost no insurance options for the eye exam. So get ready to pay about $185 for a prescription and over $300 for a year supply of bi-weekly contacts (in my case).
When the doctor asked if I look at a computer a lot during the day, I said yes. She tacked on another option to my contacts without telling me how much more it was. I had to ask her and she said “oh, only $50 more it’s nothing.”
I find it a bit ridiculous that I don’t have a say on what I want, and wasn’t shown any pricing options.
I’d recommend going to Costco instead. Much cheaper for both contacts and prescription renewal.
Response from Warby Parker
December 18, 2025
We are incredibly sorry to hear about your experience, Matthew. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Johnna T
November 23, 2025
5 out of 5
The staff at this location are kind, knowledgeable and incredibly helpful
Response from Warby Parker
November 23, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
William W
November 17, 2025
5 out of 5
Newbury Street Warby Parker staff were top notch! Made everything very clear and did not feel pressure to buy the top price glasses but rather the ones that looked best on me! Highly recommend!
Response from Warby Parker
November 18, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Nicole P
November 05, 2025
5 out of 5
Absolutely amazing experience. Customer service is above and beyond! I had an issue that was handled incredibly and with so much care.
Response from Warby Parker
November 05, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Deysi G
November 01, 2025
5 out of 5
Love coming to this location for adjustments and glasses cleaning, Crisstal and Felix are very helpful and knowledgeable on assisting with all your needs at Warby.
Response from Warby Parker
November 01, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Carolyn A
October 31, 2025
5 out of 5
I went to Warby Parker for my first pair of glasses. The shop was beautiful, and the staff were super nice, knowledgeable, and helpful.
Response from Warby Parker
October 31, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Dominic B
October 28, 2025
5 out of 5
First time at warby Parker. In and out in 20 minutes with a quality pair of glasses at a great price. Definitely coming here for my next pair
Response from Warby Parker
October 29, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Elizabeth B
October 27, 2025
5 out of 5
Staff was great from when I walked in the door I was helped and greeted by two people. I was then brought to the third floor for an eye exam. The person who set up exam was amazing and the Optometrist was equally as good. I will not order frames from anywhere else and will not get my eye exams done anywhere else now. Exceptional experience.
Wish I took names. Go to this location-you will not be disappointed. They also called before eye exam to discuss payment options and ask if I had any questions. I was able to get eye exam same day a well.
Response from Warby Parker
October 27, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Tinita L
October 26, 2025
5 out of 5
Loved the store! The customs service is off the charts and I love the choices they have. I have multiple Warby Parker glasses
Response from Warby Parker
October 26, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
e m
October 22, 2025
4 out of 5
GREAT EXPERIENCE; SALES ASSOCIATES WERE HELPFUL AND PLEASANT. LOST A STAR BECAUSE OF THE PRICE.
Response from Warby Parker
October 22, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Anne
October 21, 2025
5 out of 5
Zoe and Sally were terrific. Thank you!!!!
Response from Warby Parker
October 21, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Henry M
October 19, 2025
5 out of 5
Great Staff. Very attentive and easy to work with.
Response from Warby Parker
October 20, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Howard B
October 06, 2025
5 out of 5
I had a great experience at this Warby Parker location. All the staff, including the optometrist, were kind and helpful. I would come back here anytime.
Response from Warby Parker
October 06, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ronald M
September 26, 2025
5 out of 5
Great store, not too busy. Location is on 2nd floor
Response from Warby Parker
September 26, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
DJ S
September 25, 2025
5 out of 5
The Warby Parker on Newbury Street is a great location for both buying frames and getting your eyes tested. Amazing staff and the MD and eye tech were both really helpful with making sure my prescription was right, as well as answering any questions I had. Highly recommend!
Response from Warby Parker
September 25, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Jessica B
September 19, 2025
5 out of 5
Zoe was amazing!!! Dr Kim was incredible!!!!!!!
Response from Warby Parker
September 19, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Amy W
September 19, 2025
5 out of 5
Amazing service and quality product
Response from Warby Parker
September 19, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Emilios M
September 09, 2025
5 out of 5
Visiting this store is always a pleasant experience!
Response from Warby Parker
September 11, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Manish T
September 05, 2025
5 out of 5
Excellent doctor and helpful staff
Response from Warby Parker
September 05, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Adam S
August 24, 2025
1 out of 5
Sales representative assured me my prescription sunglasses would arive within two weeks.
I gave a buffer of one extra week, which means I allowed up to 3 weeks total.
So far, the Sunglasses have not arrived and I needed them for an important sporting event so I could see in the bright sun.
I called customer service and they said it would be one more week and a half until I receive them. So that made four weeks total! More than double what the sales rep told me.
Huge disappointment because I spent a lot of money on very expensive sporting event tickets and now I won’t be able to see.
Horrible!!
I was ok with paying Warby’s over-inflated prices for timely delivery and accuracy and no hassles.
I won’t be going back to them unless they do something to make this up to me.
Response from Warby Parker
August 25, 2025
We are incredibly sorry to hear about your experience, Adam. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
John C
August 23, 2025
5 out of 5
The staff at this location are friendly, attentive and accommodating. The two optometrists I've seen over the past year have been great. They're informative and sincere.
Response from Warby Parker
August 23, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Deborah K
August 16, 2025
5 out of 5
Everyone at the store, both support stuff and optometrist were excellent! Very Customer Service driven, very polite, and a pleasure to work with.
Response from Warby Parker
August 16, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!