Between the shelves of glasses and sunglasses at this location, you'll find a collection of earth-toned watercolors by Massachusetts-based artist Emma Kohlmann.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Burlington, MA
4.9 out of 5(220 reviews)
Diane G
December 15, 2025
5 out of 5
Excellent staff and products
Response from Warby Parker
December 15, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Andrew C
December 11, 2025
5 out of 5
Excellent customer service. Very knowledgeable doctors and very informative through every step of the process. Also, the glasses are pretty cool
Response from Warby Parker
December 11, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Peg S
December 09, 2025
5 out of 5
This is the best place! People are extremely helpful
Response from Warby Parker
December 09, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Karen H
December 08, 2025
5 out of 5
Unfortunately I don’t remember this woman’s name but she is the absolute best! Short blonde hair, great attitude and has the best personality and sense of humor!! Sorry I can’t remember her name but she’s the reason we stayed and got glasses. The guy who helped us first must’ve been new, very nice guy but he wasn’t sure of pretty much any questions we had.. very nice guy though! I’ll still recommend people to go here
Response from Warby Parker
December 08, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Hannah S
December 05, 2025
1 out of 5
I just had a horrible experience at this Warby Parker store. I used the small amount of free time I have away from work and my children to try and buy a new pair of glasses. After I picked out a pair that I liked I tried to purchase them. The associate seemed surprised I wanted to purchase them in store and then scolded me for having an expired prescription in their system. She told me it was like trying to buy drugs without a prescription. I told her I had gotten my eyes checked last year and was surprised the prescription expired. She reiterated it was illegal for her to sell me glasses and centered the conversation around how she would get fired if she sold me the glasses. At no point did she offer that I call my optician to see why the prescription expired, or point out that I could have gotten my eyes checked in store. After I left I called my optician, who found that my prescription was not expired and I was able to purchase the glasses online. I wish I could have purchased glasses elsewhere after this experience, but had already gone through the work of finding frames that I liked.
Response from Warby Parker
December 07, 2025
We are very sorry you did not have a great experience, Hannah. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Stephen R
December 05, 2025
5 out of 5
Warby Parker is truly the best place to purchase eyewear. Quality,price,service the best. My whole family uses Warby Parker and is extremely pleased. I am a senior and have worn glasses since third grade. I have tried many places over the years and have found Warby Parker the best. Don’t waste your time shopping around stay with the best they do it right!
Response from Warby Parker
December 05, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jean C
December 04, 2025
5 out of 5
Very helpful and pleasant staff. Clean location.
Response from Warby Parker
December 05, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Dan O
November 22, 2025
5 out of 5
Great staff, very efficient!
Response from Warby Parker
November 22, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
MERCEDES M
November 12, 2025
5 out of 5
Excelentes atenciones, puntuales, personal altamente calificado y con experiencia en su campo de trabajo. Gran variedad de monturas para escoger.
Response from Warby Parker
November 12, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Karen F
November 09, 2025
5 out of 5
Customer service was fabulous. Arthur was so helpful and informative. The easiest I have ever purchased glasses. Prices are so great!!
Response from Warby Parker
November 09, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Joyce R
November 01, 2025
5 out of 5
Great experience! Lots of options, helpful staff and great prices
Response from Warby Parker
November 01, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Ron C
October 29, 2025
5 out of 5
Excellent customer service.
Response from Warby Parker
October 29, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Ann I
October 25, 2025
5 out of 5
Very nice staff - professional and quick
Response from Warby Parker
October 25, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Jackie L
October 21, 2025
5 out of 5
I had originally gone to LensCrafters because I already knew which glasses I wanted. They did not greet me as warmly as they did at Warby Parker. Seems they did not want the sale. So I left and as I was leaving the mall, I saw Warby Parker and thought I'd give it a try. I was delighted with the service and the options.
Response from Warby Parker
October 21, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Rachel B
October 13, 2025
5 out of 5
Great customer service here - would highly recommend.
Response from Warby Parker
October 13, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Liran T
October 06, 2025
5 out of 5
I've been purchasing my prescription eyeglasses from Warby for the past 8 years and I love their service, pricing and selection!
Bought my last pair here and the team was super friendly and helpful.
Response from Warby Parker
October 06, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
elizabeth g
September 12, 2025
5 out of 5
This location is amazing. The selection od merchandise is extensive. The staff is extremely knowledge and friendly. Highly recommend !
Response from Warby Parker
September 12, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Nancy F
September 12, 2025
5 out of 5
The service at Warby Parker at the Burlington Mall is outstanding! They are efficient, knowledgeable, helpful, and kind.
Response from Warby Parker
September 12, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Karen O
September 10, 2025
5 out of 5
The staff was extremely friendly and professional at check in and check out and helping to purchase eyeglass frames. The ophthalmologist. Dr. Lynn was very professional and answered all of my questions and explained all of my test results. Highly recommend them.
Response from Warby Parker
September 11, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Leslie S
September 09, 2025
5 out of 5
I had a very good experience at Warby Parker in the Burlington Mall today. All of the technicians were very competent and friendly. I had an eye exam and the optometrist alerted me to a possible new concern in one of my eyes and recommended that I follow up with an opthalmologist, which I appreciated very much.
Paul H
September 05, 2025
5 out of 5
Quick and efficient and friendly
Response from Warby Parker
September 05, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
James B
August 29, 2025
5 out of 5
As a first time client to Warby Parker I was impressed by the attention and service I received. The woman who waited on me was very helpful and her opinions and assistance led me to purchase a pair of glasses which I was very pleased with.
Response from Warby Parker
August 30, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
carol h
August 26, 2025
5 out of 5
My on-site visits have been so helpful. Each time, the representative has been alert, helpful, and thoughtful. The quality of the eyeware is excellent, which is why I returned for a second pair.
Response from Warby Parker
August 26, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Colin D
August 18, 2025
5 out of 5
Very helpful staff, good advice, no hard or upselling, and great prices.
Response from Warby Parker
August 18, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Shea T
August 15, 2025
1 out of 5
Edit: now a third time I had an appointment cancelled on me. I need eye glasses asap but that doesn’t seem to matter.
Response from Warby Parker
August 15, 2025
We are incredibly sorry to hear about your experience, Shea. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com