The Street at Chestnut Hill

Good new selection of frames and services provided. Please clean and sanitize the frames that we try on, they were pretty dirty when we went.

Super friendly and helpful staff. A lot of new frames and lens options. Prices have gone up but still better than most.

Nisha was super helpful and knowledgeable. Thank you.

The staff at Warby Parker in Chestnut Hill is very knowledgeable and patient.i was shown appropriate frames for my face and was given honest opinions to help me decide on a pair. I usually spend months looking for frames, but today I felt confident in my choice at Warby Parker.

The staff was very efficient and helpful.

I went there so stressed because my only pair of glasses had broke. Even though I was frazzled, the staff were patient, kind, and offered helpful suggestions. David was awesome and is so good at making the customers feel seen (lol glasses joke). Shout out to him!

I love the Warby optometrist, Ran Liu. (I hope I'm spelling that correctly). She was attentive, caring, and generous with her time. I've never once before felt that medical care I'd paid for was a bargain. This was a bargain!

agent was very well trained, very knowledgeable, and fast

Dr. Kluge thoroughly explained the purpose of each test and answered all my questions. Their technology was impressive. Camille was very helpful picking out frames and explaining the aspects of my progressive prescription.

Staff and techs are very knowledgeable, helpful and friendly. The optometrist was also very nice and took the time to explain my eye health to me which no one has ever taken the time to explain my eye condition to me in detail. She provided recommendations and a referral. The ease of ordering frames and shipping to my house makes it convenient.

The professionals were warm, friendly, proactive, and super-helpful. I felt like I was in good hands the whole time.

Checking insurance was not relevant as I was shopping for sunglasses w/o prescription.

Garbage place. They care more about DEI than helping people with their vision. Ordered contacts with them, somehow the manager put in the wrong prescription. I made her aware I was going out of the country for 3 weeks and need my eyes. Paid for expedited shipping, received wrong order. Now 4 days since we reordered the supposed correct ones and they're still pending verification. Waste of money, time, and effort. Leaving for my trip with no eyes. Avoid places that prioritize inclusivity over a job well done.

Initially I was scheduled for the Dedham location, but I arrived at 10:12am for my 10:05am appt. They asked the eye doctor and said they couldn't take me. However, the representative was able to find me an appt at 11am at their Chestnut Hill location which was a blessing in disguise. Dr. Rondon Kluge was absolutely amazing. She went up and beyond to ensure I received the correct prescription and proper eye wear I need. I never even heard of computer glasses until she explained it and since I'm on my laptop a lot, it's a game changer. I can be critical in regards of service, so when I say they did a great job, they did amazing. From the representative to the technician, and the eye doctor, everyone was so kind, patient and knowledgeable, and made us feel welcomed. Thank you again!

Everyone at Warby Parker The Street at Chestnut Hill is incredibly knowledgeable, helpful and friendly! They took the time to listen to my vision issues, explain all the options, and find me the best solutions. It is a convenient location and there is lots of parking.

WP is a busy place. Lots of folks looking at all those frames. The staff is great! They take their time with each customer. And while this means I may have to wait for five minutes, I know when my turn comes, I will get the same attention.

Staff is attentive and professional. Helped me pick out a new pair of glasses and also adjusted my current pair. Whole process is very easy and stress free

Have been seeing ads for warby Parker but not one close to me but we had an appointment in Boston so we stopped in at one on rt 9. It was amazing and easy

Good selection of affordable frames in my size. Excellent customer service and professional adjustment by on-site staff.

The best pair of glasses I got in the US was from here, no dizziness at all after switching to it from my old ones. Also the staff picked the frame that best fitted my face on her first try, very impressed.