The Landing at Hyannis

Brian and Wilbur both excellent

What a great experience it was to go get my eye exam at Warby Parker in Hyannis. Scheduling was very convenient for me, I actually got in on the same day which was very surprising. The staff were friendly and efficient the doctor was knowledgeable and answered all my questions. The selection of frames is beautiful and they took down my favorites and sent everything to me including my prescription via email. It was overall a great experience.

Professional and knowledgeable staff. Modern store with a wide selection and friendly staff.

Same day appointment, great exam, love my contact lenses. Walked out with my vision fixed

The store was very clean. The staff was friendly and professional, however one employee listened and helped you with what you needed in a timely manner, she called back when she said she would while another employee said he would follow up with the doctor and call which never happened. Here is the update and the adjusted review. There is an eye doctor there that is only there one day a week, so if you need an adjustment on your RX you will need to go back on that one day. So, we each paid for the glasses and contact prescriptions, ($170 each totaling $340.) I did get a prescription for contacts, however my wife only received a prescription for glasses and an RX for contacts for one eye only. To get the other prescription for the other eye even though she knows what contacts work from the samples, she was told that she would make an appointment for a Follow-up and it could only be with the doctor that is there one day a week, she needed to she how that looked in her eyes. This is the same brand of contacts that she has been wearing for years. So she booked the appointment which was for Saturday afternoon on Memorial Day weekend. She ended up canceling the appointment and took the loss for the entire contact RX. The RX was issued by another eye doctor for the RX she knew would work. It is fair to say that we will not be returning to this store.

I was extremely impressed with the entire operation, staff knowledge and customer focus.

Great staff super friendly

Outstanding service….i highly recommend

I went in for an eye exam, I hadn't had one in many years and from the booking to the exam itself Warby Parker made it a smooth and painless appointment. They were very thorough in questions for me and their testing. I'm very satisfied with the prescription they got me, I thought I had perfect vision, LOL. Stacy was also a gem, so incredibly helpful when picking out the perfect glasses for me. I will be back!

First time experiencing Warby Parker and they deserve a 10 with great friendly attitude , recommendations and efficient service. I highly recommend this business and Stacy was wonderful to work with.

Highly recommend this location, staff very helpful and knowledgeable

Finding an optometrist with availability sooner rather than later is hard here on Cape Cod. An optometrist I have been a client of was scheduling 5 months out. I was able to log onto the Warby Parker site and set up an exam for myself and two children within a week. The space is clean, the staff and doctor were super friendly. A great addition to the Cape!

First timer at Warby Parker- What a great place. Excellent staff, choices and variety of sizes within the choices. No rush and very helpful in minor adjustments before decisions to help change the way a frame sits on your face. It makes a big difference. The prices are very good too! I didn’t expect insurance assistance but they ran mined through and I’ll be getting one return. I’ll still file for another. Superior experience and you can have glasses shipped to you or pick up at the store!

Everyone was friendly, professional and knowledgeable. They had already researched my insurance benefits before I even got there. All costs were clearly explained up front so there were no surprises. They even found me the perfect frames in l as than 5 minutes!

I just picked up my new glasses today.7 days earlier than they had told me great.from the day I went in an ordered them nothing but good service.the price was a thousand dollars cheaper than the optometrist I went to. I will definitely go back to warby Parker when need new ones .

My wife recommended Warby Parker after I complimented her new glasses. She shared with me that our insurance covered most of the price of her glasses. Upon entry to the store, I was immediately pleasantly greeted. I presented the prescription my retina special prepared. Upon showing my insurance card the sales advisor verified that I had excellent insurance coverage. I showed my helper my glasses and told her I would like similar frames. She told me she was able to accommodate me. After listening to the details of what I wanted, she took me to the exact frames I desired. She showed me two or three options. I made my choice and within minutes, we were done. I couldn’t believe the price I was quoted. I was extremely pleased. My receipt was in email. The experience was a pleasure. I would note, my former optometrist convinced me that the store’s “discount” was better than my insurance. That was not the case!

I wish I knew the saleswoman’s name because she is very patient & friendly. It is also cheaper than buying a pair of glasses from an optometrist

The service was outstanding. Everyone from the eye tech to the Soto to the sales associate was professional, efficient and friendly. Highly recommend this store.

Came in to choose a frame for my new prescription. Unfortunately, as soon as I take my glasses off, I cannot see well enough when trying on new frames. My Rep, Stacey did all the hard work for me. She gathered a number of frames for me to try. She was very patient and helped, along with my partner, to pick the perfect frame for me.

Friendly and helpful associates.