The Landing at Hyannis

First time using Warby Parker, and I’m really impressed. The customer service was excellent, the glasses are stylish, and the prices are very budget-friendly. Great value for the quality. Highly recommend!

Our 5 year old needed his first glasses, and the woman who helped us was amazing! Helped him feel confident in picking his favorite pair of glasses, shaped them to his face, and worked well with us. She remembered his name when he came to pick them up and make the process so easy!

Awesome experience! Stacy was soo helpful! I’m really happy with the my selection because she was so helpful! Great staff!

Courteous and helpful, although they didn't inform me of their return policy or insurance benefits.

Excellent experience making an online appointment as well as doing pre appointment information. Friendly and helpful staff, available to help or let you browse on your own. Excellent eye Dr who explains the process and up to date equipment. Highly Recommend

Service was great! We were in and out in less than half an hour. Friendly staff great experience.

I had never heard of Warby Parker but glad we did. They had excellent reviews and they were well warranted. We were immediately helped as we entered the store and the sales person was helpful and knowledgeable. Their selection of frames was pretty limited because I wanted metal frames, but what they had should work perfectly. Their warranty is only 6 months which is disappointing, but we’ll see how well they last. Overall great experience from the purchasing side.

The visit was so delightful the staff and Doctor were so friendly and aren’t pushy trying to sell you everything. Stacy was so helpful and sweet she made my decision on glasses easy and has great taste. The entire team in Hyannis are so welcoming and make you feel at home as soon as you walk in. I don’t think I would go anywhere else for my family after we came here. I was really impressed by the exceptional service

Great place with great experienced staff and a great product.

I went to Warby Parker because I found shopping for glasses online wasn't working for me. I was taken care of by Brian K. and he was great. He was very helpful picking out glasses and informed me they have optometrists there and a new retinal scanner which are services I did not know they provided! I will be sending my husband there and will recommend Warby Parker to others.

Brian and Wilbur both excellent

What a great experience it was to go get my eye exam at Warby Parker in Hyannis. Scheduling was very convenient for me, I actually got in on the same day which was very surprising. The staff were friendly and efficient the doctor was knowledgeable and answered all my questions. The selection of frames is beautiful and they took down my favorites and sent everything to me including my prescription via email. It was overall a great experience.

Professional and knowledgeable staff. Modern store with a wide selection and friendly staff.

Same day appointment, great exam, love my contact lenses. Walked out with my vision fixed

The store was very clean. The staff was friendly and professional, however one employee listened and helped you with what you needed in a timely manner, she called back when she said she would while another employee said he would follow up with the doctor and call which never happened. Here is the update and the adjusted review. There is an eye doctor there that is only there one day a week, so if you need an adjustment on your RX you will need to go back on that one day. So, we each paid for the glasses and contact prescriptions, ($170 each totaling $340.) I did get a prescription for contacts, however my wife only received a prescription for glasses and an RX for contacts for one eye only. To get the other prescription for the other eye even though she knows what contacts work from the samples, she was told that she would make an appointment for a Follow-up and it could only be with the doctor that is there one day a week, she needed to she how that looked in her eyes. This is the same brand of contacts that she has been wearing for years. So she booked the appointment which was for Saturday afternoon on Memorial Day weekend. She ended up canceling the appointment and took the loss for the entire contact RX. The RX was issued by another eye doctor for the RX she knew would work. It is fair to say that we will not be returning to this store.

I was extremely impressed with the entire operation, staff knowledge and customer focus.

Great staff super friendly

Outstanding service….i highly recommend

I went in for an eye exam, I hadn't had one in many years and from the booking to the exam itself Warby Parker made it a smooth and painless appointment. They were very thorough in questions for me and their testing. I'm very satisfied with the prescription they got me, I thought I had perfect vision, LOL. Stacy was also a gem, so incredibly helpful when picking out the perfect glasses for me. I will be back!

First time experiencing Warby Parker and they deserve a 10 with great friendly attitude , recommendations and efficient service. I highly recommend this business and Stacy was wonderful to work with.