MarketStreet

This rating should be zero stars but that is not an option. Went in mid day on a weekend. Only one other customer in the store at the time, and 5 staff. The other customer left a few minutes later, so it twas only the two of us. After 15 minutes of not being even greeted, we left. Guess the 5 staff had better priorities. I hope they work on commission.

I'm a long time customer of Warby Parker. I appreciate their helpful staff and (typically) reasonable prices for a product that is dominated by a small number of corporations that routinely rip us off. NOT THIS TIME. Not being a habitual purchaser of sunglasses, I had no idea - AND NOBODY IN THE STORE PROVIDED THIS INFORMATOIN - that a simple pair of Rx sunglasses would cost OVER $300. Had I been the one wielding the credit card, I would have said NO. But I wasn't... WP - you've pretty much lost me after this one.

Wow, the team in Lynnfield is amazing! Friendly, efficient, and knowledgeable, they were a pleasure to work with. Getting a new prescription/glasses felt daunting, but they made the process enjoyable, and a breeze from start to finish. ⭐⭐⭐⭐⭐

Excellent experience at Warby Parker in Lynnfield, MA. My eye exam was quick, efficient, and incredibly easy from start to finish. I was able to order contact lenses on site, my prescriptions were saved on file for future glasses orders, and they also emailed me my prescriptions in case I want to shop elsewhere. There was barely any wait, no real paperwork, and everything was done on my phone or computer, which made the process super smooth. Mo at the front desk was especially knowledgeable and helpful, and he even offered to submit my insurance claim for reimbursement so I didn’t have to deal with the out-of-network process myself. Overall, 5 stars. One of the fastest and most efficient eye exam experiences I’ve ever had.

I have purchased sunglasses from Warby Parker for years and have had a wonderful experience. My Mother recently fell and had a concussion and needed new reading and sunglasses. I was excited to take her to Warby Parker. However, our experience did not meet expectations. The gentlemen who helped us was kind, maybe misinformed, but we thought we were in good hands. We mentioned my Moms concussion and the importance of getting her her glasses fast. We paid extra to rush the prescription reading and sunglasses and were told they would arrive in a couple days. First lie. According to who we spoke to at customer service, a rush order still takes several days, we should have never been told that they would arrive in 3 days. They waived the rush fee and we waited. We finally got the glasses and the reading glasses prescription were completely off. We took them to our eye Dr and they confirmed that these were the wrong prescription. Now we are questioning if the sunglasses are even polarized. Ultimately, we are extremely disappointed in our experience. We spent over $1k on these 2 pairs of sunglasses, were told incorrect information and finally received a product that was wrong. I'm disappointed in how my Mother was treated even after sharing that she was recovering from a concussion. I think Warby Parker is good if you do not need a prescription, but please avoid for special glasses that require a prescription. It's worth going to an established eye dr.

I like shopping online for all the different frames - it’s a plus to virtually try glasses on - Everybody at the Lynnfield, Ma store was very helpful - will buy Warby Parker glasses in future

Friendly, knowledgeable assistance.

I just returned from my appointment. Happily greeted by the staff. I did not have to wait at all for an eye exam. I picked out glasses and was very happy with my experience. I highly recommend Warby Parker.

Excellent experience at Warby Parker. I stopped in with my three small grandchildren, who were given coloring paper and markers and fruit snacks to keep them busy and to free me up to talk to the eyeglass professional, from start to finish. I was made to feel very comfortable. The style offerings and pricing was great for me as a retiree and I not only bought a primary pair of glasses but a pair of sunglasses as well. Lollipops for everyone, as we left the store. Thank you, Lynnfield, MA WP!

Great price, selection, and customer service! I will be back!

Great store and employees! Was able to get an exam and order glasses and on a Sunday too!

I needed to buy single lens sunglasses. I had a copy of my Rx and it was in date. I worked with James. He was awesome. Based on the service I got from James, I would recommend going here.

Friendly, efficient service! And great prices!

First time customer at the Lynnfield store. Louis and his associate were a great help. So many great frames to select from. I’ll definitely shop there again.

Customer service was excellent. They approached me the moment I walked in and stayed with me to help me. Choose both prescription regular glasses and prescription sunglasses. I will be back.

The staff at WP Lynnfield is the Best! Friendly, energenic, knowledgeable, and most importantly the are eager to help and solve problems!

Sales representative was excellent.Very informative and took care of my issue right away.Great customer service

Loved my experience at Warby Parker. The sales associates were patient, knowledgeable, helpful, and a joy to work with. I highly recommend this shopping experience.

Great selection and service. We’ve tried other stores and online and Warby suits us best.

Outstanding service from Karyelen. She collected all the frames I was interested in and gave me very helpful feedback as I tried them on. My friends love the selections we made!