Just for this location, our in-house design team created a vibrant and blue “Nice To See You” mural bedecked with geometric eyes and pinwheels.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Our video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric assistant will perform eye tests to assess your vision, and then one of our remote doctors will video call in to the exam room to complete your exam
Our video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric assistant will perform eye tests to assess your vision, and then one of our remote doctors will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Natick, MA
4.7 out of 5(164 reviews)
Jose G
January 08, 2026
5 out of 5
Hreat customer service
Good aye doctor
Very friendly
Response from Warby Parker
January 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Harry C
January 06, 2026
5 out of 5
Great store love it!
Response from Warby Parker
January 06, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Bruce A
December 31, 2025
5 out of 5
Great customer service. Got help when I needed it and explained eyeglass cost in detail. Printed out a copy of the bill for insurance.
Response from Warby Parker
January 01, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Leah M
December 30, 2025
5 out of 5
I’ve never shopped this store but I now need readers and am not 100% sure how much use I’ll get out of them. I was pleasantly surprised by the selection and, honestly, our sales associate was a huge help. They had a great eye for what looked best and I’d probably still be there without their help! Highly recommend the store in the Natick mall for
That reason alone.
Response from Warby Parker
December 30, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Marie M
December 29, 2025
5 out of 5
I am a repeat customer at Warby Parker, because of their selection, prices and, most importantly, their people! Sarah assisted me with my selection and purchase this evening and she was warm, friendly and extremely helpful. It is always a positive when you have the chance to deal with people like her who are just really good at their job and give off a fun vibe while doing so!
Response from Warby Parker
December 30, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Lawrence K
December 29, 2025
5 out of 5
Had my annual eye exam by my Boston-region Opthalmologist, and brought my Rx to Warby-Parker at Natick Mall. Excited to get my new W-P glasses soon! Inspired look by WB Yeats, James Joyce, Harry Potter. And maybe "Waldo"? Just don't call me "Fight Club IKEA Boy"! 😳😅😉
Response from Warby Parker
December 29, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Rebecca C
December 27, 2025
5 out of 5
When in need of eye care and corrective lenses, the Warby Parker at Natick Mall provides high quality eye exams, amazing customer service, and a thorough inventory of beautiful, sturdy frames. Not only is the staff highly qualified, it is also a collaborative team with professional manners and genuine caring interest in each other and every customer. A thoroughly pleasant and successful experience.
Response from Warby Parker
December 27, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Daniel A
December 20, 2025
5 out of 5
The staff at this location was kind, caring, helpful from the moment we walked in. I did not feel pressure to buy anything. They answered all our questions about insurance and cost. The optometrist that did our exam was professional, knowledgeable, and easy to talk to! I would recommend this location for your vision needs.
Response from Warby Parker
December 21, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Mary M
December 15, 2025
5 out of 5
The service from the opticians has made me a Warby Parker customer for life! Jenn and two associates worked in tandem to repair the mangled frames of my favorite sunglasses. The manager assured me "Jenn can work miracles." And, guess what? They all did! So happy and so thankful!
Response from Warby Parker
December 15, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kelly W
December 09, 2025
5 out of 5
I highly recommend Warby Parker. My visit to purchase prescription glasses was successful. I was helped immediately and got exactly what I wanted.
Response from Warby Parker
December 09, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Gladys U
December 08, 2025
5 out of 5
This was my first time going to the Warby Parker store in the Natick mall and I had a wonderful experience. The store lead was so helpful, she went above and beyond to help me find a pair of glasses that I would love. She picked out many frames based on the style I liked, even going into the back room and showing me online options. She was training 2 associates as well but that didn’t stop her from taking her time to ensure I had a wonderful shopping experience.
Response from Warby Parker
December 08, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Bill B
December 04, 2025
5 out of 5
Second time in a row that I have had an excellent experience in the store
Response from Warby Parker
December 04, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Raymond M
December 02, 2025
5 out of 5
Great selection. Very helpful. Priced right
Response from Warby Parker
December 02, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
MaryFrances H
December 01, 2025
5 out of 5
Excellent service. Many frames of which to choose. Most pleased with my experience.
Response from Warby Parker
December 01, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Siisi A
November 29, 2025
5 out of 5
Quick and simple process
Response from Warby Parker
November 29, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jess S
November 20, 2025
5 out of 5
Writing to share that we had a wonderful experience with one of the opticians (Yoanna) this afternoon. Our 8 yo autistic son received new WP glasses in the mail last week. The frames were not a great fit, so we needed someone to sit with him to decide if they could be adjusted or we needed to exchange or return. Also, he is very upset about his new prescription (obtained elsewhere). Yoanna very patiently took the time to talk to him about his new glasses and asked him questions to get a sense of what he could see with the new vs. old lenses. She was very validating of his experiences and definitely "got" the autism component of what was going on. We ultimately decided to return the new glasses and will be getting the prescription double-checked, but we are incredibly grateful for the time and attention she gave him & us!
Note: The 5 stars are for the help we got from Yoanna. Our experience finding frames that fit our late elementary school kids (too big for kids frames, too small for even the narrow adult frames) was a bit disappointing. We purchased the frames at a different Warby Parker store where we did not get adequate help picking frames.
Response from Warby Parker
November 20, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
H A
November 19, 2025
5 out of 5
I had a seamless experience picking out new glasses. It was quick, fun, and I will be back to this store!
Response from Warby Parker
November 19, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Adrienne D
November 15, 2025
5 out of 5
The salesperson and optometrist were so helpful in making the process quick and easy.
Response from Warby Parker
November 15, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Raju D
November 12, 2025
5 out of 5
Very good.
Response from Warby Parker
November 12, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Justin W
November 07, 2025
5 out of 5
Yoanna was an amazing tech and helped me get the right measurements for my prescription glasses. She stayed late for me and was super helpful in the entire process. Thanks!!
Response from Warby Parker
November 07, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
John K
November 04, 2025
5 out of 5
Joanna was very nice, helpful, knowledgeable. She talked me through some concerns I had about my glasses…Thank you Joanna!
Response from Warby Parker
November 04, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Mohammed H
October 30, 2025
5 out of 5
Nice people
Response from Warby Parker
October 30, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Anne O
October 22, 2025
5 out of 5
Great. Professional and helpful staff. Wonderful selection of frames.
Response from Warby Parker
October 22, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Vicki H
October 08, 2025
5 out of 5
So very happy with the selection in service at Warby Parker! Stepped into the store a few years ago to see my options and was hooked ever since!!
Response from Warby Parker
October 08, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Sam J
October 06, 2025
1 out of 5
My visit was for an eye exam. I checked in; waited 10min and then the tech who I was supposed to see just walked out clearly angry. Now I have to reschedule.
Response from Warby Parker
October 06, 2025
We are very sorry you did not have a great experience, Sam. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.