Just for this location, our in-house design team created a vibrant and blue “Nice To See You” mural bedecked with geometric eyes and pinwheels.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Our video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric assistant will perform eye tests to assess your vision, and then one of our remote doctors will video call in to the exam room to complete your exam
Our video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric assistant will perform eye tests to assess your vision, and then one of our remote doctors will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Natick, MA
4.7 out of 5(189 reviews)
zachariah K
April 11, 2026
5 out of 5
Excellent customer care. Great experience. Associates service skills are best.
In the past, I had experience with many establishments like Lense craft, eye spot and many high end online eye wear. By far, our experience at Warby Parker Natick Mall is the best so far. I also want to mention two associates Jenn and Kerry who went out of the way to help my wife.
I am happy to recommend this Warby Parker store in Natick mall who needs eye glass or eye exam. They are like Disney or Ritz Carlton whip priortize customer care.
Zach Jacob and Sherly Jacob
Response from Warby Parker
April 11, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Grace S
April 08, 2026
4 out of 5
Great experience and prices
Response from Warby Parker
April 08, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Sandra S
April 04, 2026
2 out of 5
This place is complicated. They even give you a hard time just to retrieve a copy of your prescriptions.!!!
Response from Warby Parker
April 05, 2026
We are very sorry you did not have a great experience, Sandra. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Marissa B
April 04, 2026
5 out of 5
Excellent service, we came in for an eye exam and to buy new frames. Jenn helped us picked out the final pair, and she was super helpful & patient. Highly recommend!
Response from Warby Parker
April 04, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Carol M
March 29, 2026
5 out of 5
Returned to WB with broken frame expecting to have it totally replaced but Nelson located replacement hinge, stripped off the glue and fit the existing arm back just like new. Stellar customer service at no charge. Thank you!
Response from Warby Parker
March 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Toby M
March 27, 2026
5 out of 5
The exam process was fully explained and straight forward. All results were sent to a doctor in real-time and I was able to ask questions.
Response from Warby Parker
March 27, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Patricia R
March 18, 2026
5 out of 5
I returned to WP where I knew I would get a great experience with the friendly and professional staff. I found the perfect frames and they took care of the rest. It was an easy process. I highly recommend.
Response from Warby Parker
March 18, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Nick C
March 12, 2026
5 out of 5
Nelson is frindly and helpful every time I stop by.
Response from Warby Parker
March 12, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jezmani R
March 10, 2026
5 out of 5
Great experience here! I came in already knowing which frames I wanted, but the associate who helped me made the whole visit so much better. They explained the lens options for my prescription and recommended thinning the lenses, which I really appreciated. They matched my energy and made the process feel easy and genuinely fun. Customer service like that is rare… they deserve recognition (and a raise! 😜).
Response from Warby Parker
March 10, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Denise D
February 26, 2026
5 out of 5
Prompt, polite, professional. Highly recommend this store.
Response from Warby Parker
February 26, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Raeanne B
February 16, 2026
5 out of 5
It was my first time visiting the store and the staff was absolutely amazing it was the easiest experience I have ever had picking out frames and ordering and placing my order! I will definitely be back and my husband will be the next customer. I’m not sure the gentleman’s name I dealt with nor the name of the manager but they were both great to deal with
Response from Warby Parker
February 16, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Maryanne S
February 13, 2026
5 out of 5
We've been here at least twice, and the Manager, Kerri is absolutely amazing! She is so knowledgeable, patient, and has such an eye for what suits your face and coloring. She scours the store to find something you might like, and you know what? She's always right!! Her pick is what we ended up with. They have such a cool variety of frames, always modern and up to date, Including the classics. I love Warby Parker frames, and it was a complete pleasure shopping here.
Response from Warby Parker
February 13, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Noreen B
February 05, 2026
5 out of 5
Fantastic service and streamlined process. I highly recommend!
Response from Warby Parker
February 05, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Marilyn M
January 31, 2026
5 out of 5
The moment I walked into the store, I was smiled at and approached with, Do you have any questions or could I assist you
Response from Warby Parker
January 31, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jorge P
January 31, 2026
5 out of 5
Very attentive staff and the eye exams are very thorough. The prices are very competitive and, in most cases, much cheaper than competitors. I would recommend this practice to anyone.
Response from Warby Parker
January 31, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Steven K
January 27, 2026
5 out of 5
Awesome Staff!!
Response from Warby Parker
January 27, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Esther S
January 19, 2026
5 out of 5
My optometrist recommended and I couldn’t be happier with the service. The attention, kindness and knowledge of the salesperson was professional and efficient. Looking forward to getting my glasses in the mail soon!
Response from Warby Parker
January 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Teresa S
January 18, 2026
5 out of 5
Good customer service and care
Response from Warby Parker
January 18, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Suzanne L
January 17, 2026
5 out of 5
Wonderful shop and the sales assistants are extremely helpful. They took their time when helping me, although the store was extremely busy. Great prices, great people and awesome selection.
Response from Warby Parker
January 17, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Sandra F
January 16, 2026
5 out of 5
This was my first time at Warby Parker. They were extremely thorough, informative, and explained all of the necessary procedures I would entail. There were very nice and I would definitely use them again. Thank you!
Response from Warby Parker
January 16, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jose G
January 08, 2026
5 out of 5
Hreat customer service
Good aye doctor
Very friendly
Response from Warby Parker
January 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Harry C
January 06, 2026
5 out of 5
Great store love it!
Response from Warby Parker
January 06, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Bruce A
December 31, 2025
5 out of 5
Great customer service. Got help when I needed it and explained eyeglass cost in detail. Printed out a copy of the bill for insurance.
Response from Warby Parker
January 01, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Leah M
December 30, 2025
5 out of 5
I’ve never shopped this store but I now need readers and am not 100% sure how much use I’ll get out of them. I was pleasantly surprised by the selection and, honestly, our sales associate was a huge help. They had a great eye for what looked best and I’d probably still be there without their help! Highly recommend the store in the Natick mall for
That reason alone.
Response from Warby Parker
December 30, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Marie M
December 29, 2025
5 out of 5
I am a repeat customer at Warby Parker, because of their selection, prices and, most importantly, their people! Sarah assisted me with my selection and purchase this evening and she was warm, friendly and extremely helpful. It is always a positive when you have the chance to deal with people like her who are just really good at their job and give off a fun vibe while doing so!
Response from Warby Parker
December 30, 2025
Thank you so much for sharing this review! We hope to see you again soon.