Just for this location, our in-house design team created a vibrant and blue “Nice To See You” mural bedecked with geometric eyes and pinwheels.
Meet the top-notch optometrists at Natick Mall
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Natick, MA
4.7 out of 5(210 reviews)
Stacy S
July 11, 2026
5 out of 5
Great selection of frames! Staff was friendly, knowledgeable, and helpful. Very good experience.
Response from Warby Parker
July 11, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Terri T
July 07, 2026
5 out of 5
Although I have not received my glasses yet, my experience was great with Warby Parker. I was in and out within 15 minutes. My sales person was friendly and helpful.Best experience by far purchasing glasses!
Response from Warby Parker
July 08, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Evan B
July 02, 2026
5 out of 5
Great customer service with a wide selection of frames at really great prices
Response from Warby Parker
July 02, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Ioana F
June 30, 2026
5 out of 5
Lovely experience, came in to replace my nose pads and ended up leaving with a new pair of sunnies!
Response from Warby Parker
June 30, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Zachariah J
June 24, 2026
5 out of 5
Best eye glass store in metro west . Great associates and great selection of different models. We can do the eye exam here too . One stop shopping for eye glasses
Response from Warby Parker
June 24, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Cynthia B
June 23, 2026
5 out of 5
The staff and Manager at WP Natick Mall are fantastic. I’ve had problems with my glasses(due to prescription changes and eye issues) and they have gone above and beyond to help me. Always super nice and professional.
Response from Warby Parker
June 23, 2026
Thank you so much for sharing this review! We hope to see you again soon.
pq
June 19, 2026
1 out of 5
Extremely disappointed. I came in for a nose pad change, signed in, and then no one bothered to assist me. I waited forever and eventually walked out with nothing fixed. Don't waste your time here.
Response from Warby Parker
June 19, 2026
We are incredibly sorry to hear about your experience, Qin. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Ryan “
June 13, 2026
5 out of 5
Excellent experience, amazing staff
Response from Warby Parker
June 13, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Praise M
June 10, 2026
5 out of 5
I had a great experience today at the Warby Parker at the Natick Mall. The person who helped was kind and professional.
Response from Warby Parker
June 10, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Shawn T
June 03, 2026
5 out of 5
Highly recommend. Eye exam was fast, easy, and the employees were great throughout the entire experience.
Response from Warby Parker
June 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
June H
May 29, 2026
5 out of 5
I enjoy picking my glasses out at Warby Parker. I like the selection of glasses— it is just right. It’s a good balance of classic & modern styles. The service in Natick is excellent. My glasses have worn well. I like the color selections, too. I don’t find shopping at Warby Parker overwhelming like other eye glass stores. Everyone in my family gets their glasses at Warby Parker. And most importantly they get our prescription right! J. Howlett
Response from Warby Parker
May 29, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Iona P
May 16, 2026
5 out of 5
Eu amei o tipo de óculos que eles tem e o preço
Response from Warby Parker
May 16, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Gervase P
May 08, 2026
5 out of 5
It was quick. The people were friendly and professional, and I would go again.
Response from Warby Parker
May 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Pamela K
May 07, 2026
5 out of 5
There was a vast selection, and the staff was attentive, helpful, and informative. I was guided to what I was looking for, and my choices were narrowed down very quickly with experienced guidance.
Response from Warby Parker
May 07, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Stanford S
May 01, 2026
5 out of 5
Easy to work with eyecare specialists. Almost all extras included and large selection of frames.
Response from Warby Parker
May 01, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mary C
April 25, 2026
5 out of 5
I’ve been shopping at Warby Parker for some time now. I’ve always had great experiences and this one was no different. The sales associate who helped me today was super knowledgeable and brought out frames that were not in the floor. They were a perfect fit and very different than what I’ve had in the past. I had hoped to be able to use my insurance and unfortunately they offered no discount. I will continue to shop here regardless. Thank you, Warby Parker!
Response from Warby Parker
April 25, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Andrew V
April 21, 2026
5 out of 5
Stopped in Saturday night, the other optics place in the mall said I'd have to leave my glasses overnight, the young man in Warby Parker, found some used glasses and got my nose piece fixed in like 10 minutes or less, didn't charge anything. That is great service. Was certainly willing to pay, just wanted them fixed. Thank you. My glasses are like new again. If I lived around here , you would have a new long term customer.
Response from Warby Parker
April 21, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
zachariah K
April 11, 2026
5 out of 5
Excellent customer care. Great experience. Associates service skills are best.
In the past, I had experience with many establishments like Lense craft, eye spot and many high end online eye wear. By far, our experience at Warby Parker Natick Mall is the best so far. I also want to mention two associates Jenn and Kerry who went out of the way to help my wife.
I am happy to recommend this Warby Parker store in Natick mall who needs eye glass or eye exam. They are like Disney or Ritz Carlton whip priortize customer care.
Zach Jacob and Sherly Jacob
Response from Warby Parker
April 11, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Grace S
April 08, 2026
4 out of 5
Great experience and prices
Response from Warby Parker
April 08, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Sandra S
April 04, 2026
2 out of 5
This place is complicated. They even give you a hard time just to retrieve a copy of your prescriptions.!!!
Response from Warby Parker
April 05, 2026
We are very sorry you did not have a great experience, Sandra. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Marissa B
April 04, 2026
5 out of 5
Excellent service, we came in for an eye exam and to buy new frames. Jenn helped us picked out the final pair, and she was super helpful & patient. Highly recommend!
Response from Warby Parker
April 04, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Carol M
March 29, 2026
5 out of 5
Returned to WB with broken frame expecting to have it totally replaced but Nelson located replacement hinge, stripped off the glue and fit the existing arm back just like new. Stellar customer service at no charge. Thank you!
Response from Warby Parker
March 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Toby M
March 27, 2026
5 out of 5
The exam process was fully explained and straight forward. All results were sent to a doctor in real-time and I was able to ask questions.
Response from Warby Parker
March 27, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Patricia R
March 18, 2026
5 out of 5
I returned to WP where I knew I would get a great experience with the friendly and professional staff. I found the perfect frames and they took care of the rest. It was an easy process. I highly recommend.
Response from Warby Parker
March 18, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Nick C
March 12, 2026
5 out of 5
Nelson is frindly and helpful every time I stop by.
Response from Warby Parker
March 12, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.