Just for this location, our in-house design team created a vibrant and blue “Nice To See You” mural bedecked with geometric eyes and pinwheels.
Meet the top-notch optometrists at Natick Mall
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Dr. Darya Ledva
Introduction
Dr. Darya Ledva is a state-licensed optometrist who graduated from the New England College of Optometry (NECO) in 2023. Dr. Ledva uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam —prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Natick, MA
4.7 out of 5(219 reviews)
S K
September 08, 2026
2 out of 5
I’m writing to express my frustration with how my appointment was handled today.
My appointment was scheduled for 10:05 AM, and I arrived approximately five minutes late. However, another customer whose appointment was at 9:45 AM arrived around my 10:05 AM time slot and was taken ahead of me.
I find this particularly frustrating because I was effectively given only a five-minute grace period, while someone who was approximately 20 minutes late for an earlier appointment was accommodated ahead of me. As a result, I was then expected to wait more than 20 minutes beyond my own appointment time.
I completely understand that schedules can occasionally run behind and that customers may arrive late. However, the way this was handled felt inconsistent and unfair. If Warby Parker has a grace-period policy of five minutes, it should be applied consistently to all customers. A customer arriving 20 minutes late should not be prioritized over a customer who is only five minutes late for the current appointment slot.
So does this mean that because one customer arrived 20 minutes late, everyone else’s appointments for the rest of the day are pushed back, and all subsequent customers are simply expected to absorb that delay at the expense of their own valuable time?
By the time I reached the end of my five-minute grace period, the customer who was already approximately 20 minutes late had already been checked in and taken back for her exam. Realistically, what was going to happen at that point? were they going to interrupt her exam and remove her from the chair? Of course not. So in practice, my appointment had already been displaced before my own grace period had even expired.
I would appreciate Warby Parker reviewing this situation and clarifying how appointment priority and late-arrival grace periods are supposed to be handled. This experience was disappointing and not the level of customer service I expected.
Response from Warby Parker
September 08, 2026
We are incredibly sorry to hear about your experience. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Joy B
September 05, 2026
5 out of 5
Both representatives were attentive and knowledgeable. They were honest in giving their opinions, and were not high pressured sales people. Going in on a quiet Friday night, was the best time.
Response from Warby Parker
September 07, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Julia P
August 30, 2026
5 out of 5
Really helpful and knowledgeable staff, with excellent inventory to work with.
Response from Warby Parker
August 30, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jane C
August 15, 2026
5 out of 5
Very pleased with Warby Parker, staff are courteous and really helpful...not rushed. The frames are reasonably priced and there are lots of options!
Response from Warby Parker
August 15, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Stanley B
August 13, 2026
4 out of 5
Initial visit. Angelina very patient and helpful
Response from Warby Parker
August 13, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
nicole h
August 03, 2026
5 out of 5
Kate was the best! Went in at opening on a Saturday and was helped immediately. (It did get really busy quickly) What I liked about Kate is that she was focused on me beig able to see.... not just liking my frames. Once she knew what I liked then she went about finding a style for my unique situation. She was smart, warm, and efficient. She initiated my insurance as well. (this was a great perk as I was not expecting this service) Great experience!
Response from Warby Parker
August 03, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Coni W
July 31, 2026
5 out of 5
As always, I had great customer service at this location.
Response from Warby Parker
July 31, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Daniel S
July 23, 2026
5 out of 5
Nelson was amazing helping me adjust my glasses
Response from Warby Parker
July 23, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Stacy S
July 11, 2026
5 out of 5
Great selection of frames! Staff was friendly, knowledgeable, and helpful. Very good experience.
Response from Warby Parker
July 11, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Terri T
July 07, 2026
5 out of 5
Although I have not received my glasses yet, my experience was great with Warby Parker. I was in and out within 15 minutes. My sales person was friendly and helpful.Best experience by far purchasing glasses!
Response from Warby Parker
July 08, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Evan B
July 02, 2026
5 out of 5
Great customer service with a wide selection of frames at really great prices
Response from Warby Parker
July 02, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Ioana F
June 30, 2026
5 out of 5
Lovely experience, came in to replace my nose pads and ended up leaving with a new pair of sunnies!
Response from Warby Parker
June 30, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Zachariah J
June 24, 2026
5 out of 5
Best eye glass store in metro west . Great associates and great selection of different models. We can do the eye exam here too . One stop shopping for eye glasses
Response from Warby Parker
June 24, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Cynthia B
June 23, 2026
5 out of 5
The staff and Manager at WP Natick Mall are fantastic. I’ve had problems with my glasses(due to prescription changes and eye issues) and they have gone above and beyond to help me. Always super nice and professional.
Response from Warby Parker
June 23, 2026
Thank you so much for sharing this review! We hope to see you again soon.
pq
June 19, 2026
1 out of 5
Extremely disappointed. I came in for a nose pad change, signed in, and then no one bothered to assist me. I waited forever and eventually walked out with nothing fixed. Don't waste your time here.
Response from Warby Parker
June 19, 2026
We are incredibly sorry to hear about your experience, Qin. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Ryan “
June 13, 2026
5 out of 5
Excellent experience, amazing staff
Response from Warby Parker
June 13, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Praise M
June 10, 2026
5 out of 5
I had a great experience today at the Warby Parker at the Natick Mall. The person who helped was kind and professional.
Response from Warby Parker
June 10, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Shawn T
June 03, 2026
5 out of 5
Highly recommend. Eye exam was fast, easy, and the employees were great throughout the entire experience.
Response from Warby Parker
June 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
June H
May 29, 2026
5 out of 5
I enjoy picking my glasses out at Warby Parker. I like the selection of glasses— it is just right. It’s a good balance of classic & modern styles. The service in Natick is excellent. My glasses have worn well. I like the color selections, too. I don’t find shopping at Warby Parker overwhelming like other eye glass stores. Everyone in my family gets their glasses at Warby Parker. And most importantly they get our prescription right! J. Howlett
Response from Warby Parker
May 29, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Iona P
May 16, 2026
5 out of 5
Eu amei o tipo de óculos que eles tem e o preço
Response from Warby Parker
May 16, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Gervase P
May 08, 2026
5 out of 5
It was quick. The people were friendly and professional, and I would go again.
Response from Warby Parker
May 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Pamela K
May 07, 2026
5 out of 5
There was a vast selection, and the staff was attentive, helpful, and informative. I was guided to what I was looking for, and my choices were narrowed down very quickly with experienced guidance.
Response from Warby Parker
May 07, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Stanford S
May 01, 2026
5 out of 5
Easy to work with eyecare specialists. Almost all extras included and large selection of frames.
Response from Warby Parker
May 01, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mary C
April 25, 2026
5 out of 5
I’ve been shopping at Warby Parker for some time now. I’ve always had great experiences and this one was no different. The sales associate who helped me today was super knowledgeable and brought out frames that were not in the floor. They were a perfect fit and very different than what I’ve had in the past. I had hoped to be able to use my insurance and unfortunately they offered no discount. I will continue to shop here regardless. Thank you, Warby Parker!
Response from Warby Parker
April 25, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Andrew V
April 21, 2026
5 out of 5
Stopped in Saturday night, the other optics place in the mall said I'd have to leave my glasses overnight, the young man in Warby Parker, found some used glasses and got my nose piece fixed in like 10 minutes or less, didn't charge anything. That is great service. Was certainly willing to pay, just wanted them fixed. Thank you. My glasses are like new again. If I lived around here , you would have a new long term customer.
Response from Warby Parker
April 21, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.