Dr. Ran Liu graduated from the New England College of Optometry (NECO) in 2022. In her downtime, she enjoys hiking, playing table tennis, and skiing.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
The well-known portion of an eye exam where you read from a chart of progressively shrinking letters until they're too small to see
The part of the exam that determines your prescription for corrective lenses (if you need them)
A screening for issues like glaucoma and cataracts, and for signs of other health conditions like diabetes, high blood pressure, and more
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Insurance, FSA, and HSA
Whether we’re in- or out-of-network with your carrier, you can use vision insurance to save at Warby Parker . (We accept FSA and HSA, too!)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Watertown, MA
4.8 out of 5(112 reviews)
Sarah A
March 09, 2026
5 out of 5
Great experience, Dr. Liu was thorough and did a wonderful job!
Response from Warby Parker
March 09, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Jody M
March 04, 2026
5 out of 5
What an excellent visit! Today I went to the Watertown Arsenal Yards location of Warby Parker. What a super professional and friendly team , including Gerald, Ashley and Zhannah. Together they helped me with my specific needs for fitting a certain frame to my face and my prescription. It was great to understand the options and be given recommendations that I trust. Also they gave an excellent frame selection.
I definitely recommend this Warby Parker location to anyone needing glasses!
Response from Warby Parker
March 04, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Meghan M
February 27, 2026
5 out of 5
Dr. Ranliu was great, very professional, informative and so quick! This location is also so helpful in the process of choosing glasses. I’ve been to other Warby Parker locations and this one by far is the best!
Response from Warby Parker
February 27, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
M S
February 23, 2026
2 out of 5
Friendly staff that did a good job managing a busy store. Unfortunately, I came in to get my new glasses adjusted, and it did not go well. The optician got the fit good enough to comfortably wear the frames, but when I got home, I noticed scratches and crazing on the lenses near where the frames were heated for the adjustment (either side of the bridge). I received my glasses in the mail the day prior, so I know this damage was new. Luckily, Warby Parker customer service is sending me a replacement pair under their scratch warranty. If I had been outside that warranty window, I’m not sure how it would have played out. Obviously disappointing that I have to wait another 7-14 days to get my glasses.
Response from Warby Parker
February 24, 2026
We are incredibly sorry to hear about your experience. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Dulce D
February 20, 2026
5 out of 5
I had an eye exam at Warby Parker with Dr. Lui, and the experience was excellent from start to finish. I’m 22 and new in town and genuinely couldn’t have asked for a better experience. The space was clean and welcoming, and the entire staff was friendly, professional, and attentive. Dr. Lui explained everything clearly and made the exam feel easy and comfortable. The team also went above and beyond helping me choose the perfect glasses! I felt genuinely cared for and supported throughout my visit. Highly recommend if you’re looking for great service and a stress-free eye care experience. It was also super easy to book my appointment, and they even offer to ship your glasses directly to you! Highly recommend!!
Response from Warby Parker
February 20, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
John S
February 13, 2026
5 out of 5
Great staff and quick and easy access to appointments and a great selection of test products for easy selection. Definitely recommend.
Response from Warby Parker
February 13, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Amanda W
February 13, 2026
5 out of 5
Super easy, incredibly friendly and always a great experience
Response from Warby Parker
February 13, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
JohnCliff E
February 06, 2026
5 out of 5
Great service all around!!!!
Response from Warby Parker
February 06, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Maria B
January 26, 2026
1 out of 5
I continue to have really unprofessional, negative experiences with this Warby Parker location. Every time I go in to get help with my glasses or follow up - the attendants are rude or unhelpful. It is the same when I call the store directly. They made mistakes on my prescription and then again on a second order. I returned the glasses over a month ago and still have not been refunded. They show no compassion or understanding.
Response from Warby Parker
January 26, 2026
We are so sorry to hear about your experience, Maria. This is absolutely not the experience we aim to provide, and we would love to follow up and help make things right from here. Please reach out to us at reviews@warbyparker.com so we can connect further!
Amy U
January 11, 2026
5 out of 5
Outstanding experience. Sales staff exceptional
Response from Warby Parker
January 11, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Maryssa C
January 08, 2026
5 out of 5
They are all lovely and very helpful
Response from Warby Parker
January 08, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jeff M
January 06, 2026
5 out of 5
Excellent products and exceptional customer service
Response from Warby Parker
January 06, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Martina G
December 31, 2025
5 out of 5
Very friendly and patient staff members. I fell and scraped my knees and hands, on my way to WP, they rushed to get me first aid needs, etc. The doctor was also very understanding. She patiently waited for me to finish attending to my first aid needs. I also like that there was no high pressures sales or upselling.
Response from Warby Parker
December 31, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Robert B
December 23, 2025
5 out of 5
The staff was great and very helpful!
Response from Warby Parker
December 23, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Christina J
December 19, 2025
5 out of 5
Dr. Liu is fantastic! She gave me a full eye exam, a new prescription, let me try different types of contacts, and advised me on whether I should consider LASIK or not. She also recommended a specific heated face mask to help with my dry eyes, which I never knew about. I had a 10/10 experience!
Response from Warby Parker
December 20, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Heather C
December 15, 2025
5 out of 5
Efficient and knowledgeable staff. Scott especially was very helpful. Great listener!
Response from Warby Parker
December 15, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Diana R
December 13, 2025
5 out of 5
Ashley is my favorite optician at the Arsenal Mall location, and I love getting Amicia buy-in on frames, too. Ashley always has time for me, is helpful, offers useful information I didn't know, answered questions about using the optometrist there. I'm coming back!!!
Response from Warby Parker
December 13, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Brigitte N
December 05, 2025
5 out of 5
Very first eye exam and I couldn’t be happier with how it went. Every single person was helpful and personable. They made every step easy and fun. I will definitely go back.
Response from Warby Parker
December 05, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Yasmin A
November 26, 2025
5 out of 5
The doctor was very supportive and helpful and the crew were very nice and friendly.
Response from Warby Parker
November 26, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Emily W
November 22, 2025
5 out of 5
Helpful staff. Knowledgeable eye doctor.
Response from Warby Parker
November 22, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Tyler F
November 16, 2025
5 out of 5
Lovely, quick stop into this store. Associates were helpful and not overbearing, got exactly what I needed.
Response from Warby Parker
November 16, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Luis U
November 15, 2025
5 out of 5
They were helpful and very kind
Response from Warby Parker
November 15, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Hayden&Heather M
November 10, 2025
5 out of 5
Kind and helpful staff. Lots of options for my tween to choose from. Easy to order a new pair of glasses when providing the existing rX.
Response from Warby Parker
November 10, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Alexandria B
November 07, 2025
5 out of 5
I browsed online first as I was looking for a specific style of glasses that matched what I currently had. I was excited to see a location close by so I could try them on. The staff was attentive, knowledgeable and helped me find the perfect match for what I was looking for. It was an easy and fast process. Thank you.
Response from Warby Parker
November 07, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Krisztian S
November 05, 2025
5 out of 5
Really great team in the store with really positive energy. The doctor was so friendly and really helped me understand the process. It felt super efficient.
Response from Warby Parker
November 05, 2025
Thank you so much for sharing this review! We hope to see you again soon.