Dr. Ran Liu graduated from the New England College of Optometry (NECO) in 2022. In her downtime, she enjoys hiking, playing table tennis, and skiing.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
The well-known portion of an eye exam where you read from a chart of progressively shrinking letters until they're too small to see
The part of the exam that determines your prescription for corrective lenses (if you need them)
A screening for issues like glaucoma and cataracts, and for signs of other health conditions like diabetes, high blood pressure, and more
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Insurance, FSA, and HSA
Whether we’re in- or out-of-network with your carrier, you can use vision insurance to save at Warby Parker . (We accept FSA and HSA, too!)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Watertown, MA
4.8 out of 5(106 reviews)
John S
February 13, 2026
5 out of 5
Great staff and quick and easy access to appointments and a great selection of test products for easy selection. Definitely recommend.
Response from Warby Parker
February 13, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Amanda W
February 13, 2026
5 out of 5
Super easy, incredibly friendly and always a great experience
Response from Warby Parker
February 13, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
JohnCliff E
February 06, 2026
5 out of 5
Great service all around!!!!
Response from Warby Parker
February 06, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Maria B
January 26, 2026
1 out of 5
I continue to have really unprofessional, negative experiences with this Warby Parker location. Every time I go in to get help with my glasses or follow up - the attendants are rude or unhelpful. It is the same when I call the store directly. They made mistakes on my prescription and then again on a second order. I returned the glasses over a month ago and still have not been refunded. They show no compassion or understanding.
Response from Warby Parker
January 26, 2026
We are so sorry to hear about your experience, Maria. This is absolutely not the experience we aim to provide, and we would love to follow up and help make things right from here. Please reach out to us at reviews@warbyparker.com so we can connect further!
Amy U
January 11, 2026
5 out of 5
Outstanding experience. Sales staff exceptional
Response from Warby Parker
January 11, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Maryssa C
January 08, 2026
5 out of 5
They are all lovely and very helpful
Response from Warby Parker
January 08, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jeff M
January 06, 2026
5 out of 5
Excellent products and exceptional customer service
Response from Warby Parker
January 06, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Martina G
December 31, 2025
5 out of 5
Very friendly and patient staff members. I fell and scraped my knees and hands, on my way to WP, they rushed to get me first aid needs, etc. The doctor was also very understanding. She patiently waited for me to finish attending to my first aid needs. I also like that there was no high pressures sales or upselling.
Response from Warby Parker
December 31, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Robert B
December 23, 2025
5 out of 5
The staff was great and very helpful!
Response from Warby Parker
December 23, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Christina J
December 19, 2025
5 out of 5
Dr. Liu is fantastic! She gave me a full eye exam, a new prescription, let me try different types of contacts, and advised me on whether I should consider LASIK or not. She also recommended a specific heated face mask to help with my dry eyes, which I never knew about. I had a 10/10 experience!
Response from Warby Parker
December 20, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Heather C
December 15, 2025
5 out of 5
Efficient and knowledgeable staff. Scott especially was very helpful. Great listener!
Response from Warby Parker
December 15, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Diana R
December 13, 2025
5 out of 5
Ashley is my favorite optician at the Arsenal Mall location, and I love getting Amicia buy-in on frames, too. Ashley always has time for me, is helpful, offers useful information I didn't know, answered questions about using the optometrist there. I'm coming back!!!
Response from Warby Parker
December 13, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Brigitte N
December 05, 2025
5 out of 5
Very first eye exam and I couldn’t be happier with how it went. Every single person was helpful and personable. They made every step easy and fun. I will definitely go back.
Response from Warby Parker
December 05, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Yasmin A
November 26, 2025
5 out of 5
The doctor was very supportive and helpful and the crew were very nice and friendly.
Response from Warby Parker
November 26, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Emily W
November 22, 2025
5 out of 5
Helpful staff. Knowledgeable eye doctor.
Response from Warby Parker
November 22, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Tyler F
November 16, 2025
5 out of 5
Lovely, quick stop into this store. Associates were helpful and not overbearing, got exactly what I needed.
Response from Warby Parker
November 16, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Luis U
November 15, 2025
5 out of 5
They were helpful and very kind
Response from Warby Parker
November 15, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Hayden&Heather M
November 10, 2025
5 out of 5
Kind and helpful staff. Lots of options for my tween to choose from. Easy to order a new pair of glasses when providing the existing rX.
Response from Warby Parker
November 10, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Alexandria B
November 07, 2025
5 out of 5
I browsed online first as I was looking for a specific style of glasses that matched what I currently had. I was excited to see a location close by so I could try them on. The staff was attentive, knowledgeable and helped me find the perfect match for what I was looking for. It was an easy and fast process. Thank you.
Response from Warby Parker
November 07, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Krisztian S
November 05, 2025
5 out of 5
Really great team in the store with really positive energy. The doctor was so friendly and really helped me understand the process. It felt super efficient.
Response from Warby Parker
November 05, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Joe C
November 03, 2025
5 out of 5
The staff at the Watertown location of Warby Parker was knowledgeable, professional, and courteous. I had an eye exam, which was incredibly informative. I then purchased both eyeglasses and regular glasses, and the team made the process fun. I am a return customer to Warby Parker, and I recommend their products.
Response from Warby Parker
November 03, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
srinath d
November 01, 2025
5 out of 5
Great location, prices and service. Recommend checking out Warby Parker before making prescription glass purchase
Response from Warby Parker
November 01, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Mohit K
October 05, 2025
5 out of 5
Had an amazing experience selecting my frame. The staff were extremely helpful and very very experienced. I did not feel overwhelmed looking at the myriad options at their store
Response from Warby Parker
October 05, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Thomas B
September 27, 2025
5 out of 5
It was a great experience.The employees did a great job and the doctor very knowledgeable and explained everything
Response from Warby Parker
September 27, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Hong H
September 24, 2025
5 out of 5
Dr. Liu is the best eye doctor ever. She is very friendly and kind. Way to go!
Response from Warby Parker
September 24, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.