The playful, original artwork on display at this location makes it even more fun to browse our glasses, sunglasses, contacts, books, and accessories.
Meet our top-notch optometrists
Our eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Charles Gamboa
Introduction
Dr. Charles Gamboa graduated from the Inter American University of Puerto Rico (IAUPR) in 2013. He is proud to be a member of the American Optometric Association. As a Maryland native (fun fact: he graduated from Wheaton High School), Dr. Gamboa is grateful to be practicing close to his hometown community. In his downtime, he enjoys maintaining his salt water aquarium.
Dr. Charles Gamboa graduated from the Inter American University of Puerto Rico (IAUPR) in 2013. He is proud to be a member of the American Optometric Association. As a Maryland native (fun fact: he graduated from Wheaton High School), Dr. Gamboa is grateful to be practicing close to his hometown community. In his downtime, he enjoys maintaining his salt water aquarium.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Gaithersburg, MD
4.7 out of 5(250 reviews)
Danielle M
September 01, 2026
5 out of 5
I just came in as a walk-in to have some frames repaired and CJ was super helpful and nice! He got right to work and fixed my frames for me and had such a pleasant and upbeat attitude. I highly recommend CJ and this location. Thank you for saving the day! 👏🏾🙌🏾
Response from Warby Parker
September 02, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Keith R
September 01, 2026
5 out of 5
I always have a great experience at Warby Parker. I've been wearing the glasses for over 10 years and I always know they'll have what I need. The ability to get my eyes checked and prescription updated there is a great 1-2 punch.
Response from Warby Parker
September 01, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Lissa E
August 26, 2026
5 out of 5
Great customer service! Staff gave my toddler stickers :)
Response from Warby Parker
August 27, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Dave L
August 24, 2026
5 out of 5
Had a fantastic experience at the downtown crown store. Incredibly friendly, very knowledgeable and they got me into just the right frames for my face. Thank you!
Response from Warby Parker
August 24, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Christian L
August 22, 2026
5 out of 5
This is my third pair of glasses through Warby Parker and I probably won’t go with any other brand at this point. Went in today to get my current glasses adjusted and purchase new ones with a new prescription, I was in and out of the store in 40 minutes and I was because I spent about 25 minutes looking at frames really good customer service and super easy
Response from Warby Parker
August 23, 2026
Thank you so much for sharing this review! We hope to see you again soon.
christine m
August 22, 2026
5 out of 5
CJ was very friendly, knowledgeable, and experienced and helped us make a good decision. It was very quick and we felt good about the purchase. We will be regular customers.
Response from Warby Parker
August 22, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Alessandro B
August 20, 2026
5 out of 5
Absolutely wonderful customer experience!
I came to the RIO Gaithersburg location immediately after having a really disappointing experience at another Warby Parker location, and CJ, the Store Supervisor, and the Store Leader were incredible.
They were both so friendly, patient, and genuinely helpful. They completely changed my impression of the brand and honestly won me back as a Warby Parker customer.
I would tell anyone reading this that this team has done more than just provide great customer service—they’ve likely added years to the customer lifecycle of two clients, and potentially many more. That’s the kind of experience that makes people want to come back.
Thank you, CJ and team, for turning a frustrating experience into a really positive one. Warby Parker is lucky to have you!
Response from Warby Parker
August 20, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
T G
August 02, 2026
4 out of 5
Did not like the fact that they do not have chairs. The person taking my measurements did so standing up with me standing up as well. Pity because he did seem helpful. I did not like the eyeglass quality though.
Response from Warby Parker
August 03, 2026
Thank you so much for sharing your feedback. If you would like to discuss anything further, please reach out to us at reviews@warbyparker.com — we would love to connect.
Tyler A
July 30, 2026
5 out of 5
CJ was amazing and very helpful! He found all the frames that I wanted to try on which helped me narrow down which pairs I plan on buying for myself. He was kind and very enthusiastic about helping me. I've been to this location before, but this was the first time I felt motivated to leave a review.
Response from Warby Parker
July 31, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sharon D
July 27, 2026
5 out of 5
Two great experiences at Downtown Crown Warby Parker. The associate was extremely helpful on Saturday when I began my search for the perfect frame. She helped me to create a profile to save my choices. When I returned on Monday following my eye exam I was greeted with professional assistance to purchase the frames I had selected on Saturday. I would definitely recommend this store and location.
Response from Warby Parker
July 27, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Steve
July 26, 2026
5 out of 5
I wanted to try on a few pairs of glasses in person to make sure they look good on me instead of relying on the virtual try on tool. The styles available offered a wide range of different choices and color palettes. Olivia offered fantastic customer service and through her consultative approach I was finally able to make an informed decision. I will be returning in the future and I would recommend Warby Parker to friends and family.
Response from Warby Parker
July 26, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Kelly G
July 21, 2026
5 out of 5
Great customer service. Wide selection of frames. Labeled very well. A wonderful experience and the team was very very helpful. 🙂
Response from Warby Parker
July 21, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Myra W
July 10, 2026
5 out of 5
Warby Parker is my go to place for prescription glasses, because they give back. For every pair purchased a free pair is given to a person in need. In these times the need factor is at an all time high. This is my way of helping.
Response from Warby Parker
July 10, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Kevin S
July 05, 2026
1 out of 5
The agent helping me was rude. Treat customers with respect. Don't talk down to them. Boo
Response from Warby Parker
July 06, 2026
We are very sorry you did not have a great experience, Kevin. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Raychel S
July 03, 2026
5 out of 5
The girls are super helpful! Loved both frames can’t wait to receive them. Thanks for helping me and my mom!
Response from Warby Parker
July 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Gmale
July 01, 2026
5 out of 5
Olivia was the young lady who helped me. Very attentive to what I needed and was a great help in pacing out my frames!!
Response from Warby Parker
July 01, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
John B
June 30, 2026
5 out of 5
The glasses frames selection at Warby Parker Downtown Crown is excellent. I was able to find styles I really liked that also fit my wider face. Olivia was really great at helping me look at different frame styles and choose those that fit well and looked good. Zahira assisted me with in placing my order when I returned with my prescription and submitted the form for my insurance reimbursement.
Response from Warby Parker
June 30, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Martha O
June 27, 2026
5 out of 5
The ladies in this location are in one word- AMAZING! Shout out to Christine! The store is very clean and organized! Great glasses selection!
Response from Warby Parker
June 27, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Magnificent
June 19, 2026
2 out of 5
Was passing by and stopped to make enquiry on the $99 prescription lens; the 2 employees there were unnecessary tense and argumentative. I was stating how warby parker was pricey especially as I use a high index lens and that my cost have often been upwards $200/$250. They kept being dismissive and arguing with me as to how that was not possible, I even pulled up my email to show them my receipt from the last order, they kept gaslighting me as to how that was not possible even though they saw the receipt and proceeded to me know how long they have been in the industry. It was too tense of a communication for my soul so I simply left since they weren’t focused on helping me, but on telling me how wrong I was. I am a paying customer and was thinking this could be a possibility. My peace is paramount so I thanked then and left.
Response from Warby Parker
June 29, 2026
We are very sorry you did not have a great experience. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Rhonda B
June 25, 2026
5 out of 5
Staff was very professional , friendly and very helpful.
Response from Warby Parker
June 25, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
KAB B
June 16, 2026
5 out of 5
This location and staff were amazing. Very patient and knowledgeable. I appreciated being able to ask questions and not feel foolish. The frames selection was fantastic.
Response from Warby Parker
June 16, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Melissa M
June 03, 2026
5 out of 5
I scheduled a last minute appointment and staff were very accommodating, especially CJ ! He was very helpful with walking me through everything and helped me pick a cute new frame! Definitely coming back for future appointments!
Response from Warby Parker
June 03, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jennifer
June 01, 2026
5 out of 5
I was struggling to find a pair of glasses that fit me well, and Olivia helped me find the perfect ones. She was friendly and helpful
Response from Warby Parker
June 01, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
M F
June 01, 2026
5 out of 5
The Eye Dr. is very kind and dedicated and gave me the recommendation to care for my vision.
Response from Warby Parker
June 01, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Mike F
June 01, 2026
5 out of 5
Great integrated Digital experience and a reasonable cost. Staff very helpful.
Response from Warby Parker
June 01, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.