The playful, original artwork on display at this location makes it even more fun to browse our glasses, sunglasses, contacts, books, and accessories.
Meet our top-notch optometrists
Our eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Charles Gamboa
Introduction
Dr. Charles Gamboa graduated from the Inter American University of Puerto Rico (IAUPR) in 2013. He is proud to be a member of the American Optometric Association. As a Maryland native (fun fact: he graduated from Wheaton High School), Dr. Gamboa is grateful to be practicing close to his hometown community. In his downtime, he enjoys maintaining his salt water aquarium.
Dr. Charles Gamboa graduated from the Inter American University of Puerto Rico (IAUPR) in 2013. He is proud to be a member of the American Optometric Association. As a Maryland native (fun fact: he graduated from Wheaton High School), Dr. Gamboa is grateful to be practicing close to his hometown community. In his downtime, he enjoys maintaining his salt water aquarium.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Gaithersburg, MD
4.6 out of 5(264 reviews)
Sasha K
November 02, 2026
5 out of 5
The store was clean, well-lit, and well-organized. The staff was excellent. All were personable, helpful, knowledgeable, and not “sales-y.” I will definitely be returning!
Response from Warby Parker
November 02, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Liz A
November 01, 2026
2 out of 5
I hate to leave a negative review and this also happened a few years back. I’ve had great experiences with Warby Parker in the past. I previously purchased a pair of clear frames that I absolutely loved.
Unfortunately, I purchased another pair in 2023 that I still cannot wear often because they give me headaches. When I tried them on in-store, I asked the employee if it was normal for the frames to feel tight behind my ears, and I was told they were fine. Turns out, they weren’t. The frames are too tight and uncomfortable to wear. I wish my concerns had been taken seriously instead of feeling like the employee was just trying to make a sale.
Response from Warby Parker
November 02, 2026
We are incredibly sorry to hear about your experience, Liz. This is not the level of service we aim to provide, and we will pass your feedback along to our team. Please reach out to us at reviews@warbyparker.com to discuss further.
Jennifer C
October 22, 2026
5 out of 5
First time coming to Warby Parker for an eye exam and I it exceeded my expectations. Check in was easy & straight forward, the eye exam was quick, and the associates helping me were fabulous! Shout out to Maria, Zee, and Dr. G, they were so kind and I left with the biggest smile on my face, and two new pairs of glasses! 10/10 experience!
Response from Warby Parker
October 22, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Eileen A
October 21, 2026
5 out of 5
From the time I walk into this location to the time I am finishing the exam & closing out, every moment has been absolutely enjoyable. I could just hang out and chat with everyone who works here - they are so kind! The location is great too! There is plenty of parking and my favorite Pilates studio is across the street!
Response from Warby Parker
October 21, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Beth C
October 20, 2026
5 out of 5
Great frame selection. Sales staff knowledgeable & friendly.
Response from Warby Parker
October 20, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Laura W
October 14, 2026
5 out of 5
Very helpful and friendly staff!
Response from Warby Parker
October 14, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Mone'ca H
October 12, 2026
4 out of 5
Had a great visit at Warby Park Crown.
Response from Warby Parker
October 12, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Denise M
October 05, 2026
1 out of 5
Totally disappointed in the service today. I stopped in a month ago because my lenses are scratched and was told they were under warranty until mid October. I went in today and they told me the warranty ended in September. Christine told me that I would have to call customer service. I asked Christine for the number and she told me to look it up online. The rudeness and lack of professionalism was shocking. Thank goodness Alisha in customer experience saved the day. However, I will never return to Gaithersburg and strongly suggest everyone else avoid the nightmare and go to another store.
Response from Warby Parker
October 06, 2026
We are incredibly sorry to hear about your experience, Denise. This is not the level of service we aim to provide, and we will pass your feedback along to our team. Please reach out to us at reviews@warbyparker.com to discuss further.
daddy K
September 24, 2026
5 out of 5
Customer service was great star was easy to find what you wanted and everything worked out great
Response from Warby Parker
September 24, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Kristina I
September 19, 2026
5 out of 5
The staff members were incredibly friendly and helpful! I love the variety in styles to choose from. Highly recommend
Response from Warby Parker
September 19, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Angela B
September 15, 2026
5 out of 5
Excellent
Response from Warby Parker
September 15, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Madeleine F
September 15, 2026
5 out of 5
I had an amazing experience. The eye exam was quick and efficient. The doctor was friendly and knowledgeable. The staff person went above and beyond looking at different ways to place the order to save me as much money as possible. I would definitely shop there again.
Response from Warby Parker
September 15, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Nancy K
September 11, 2026
5 out of 5
Everyone from the moment you walk in the door until you leave is so helpful and knowledgeable. It was a great experience all around. Christine was wonderful.
Response from Warby Parker
September 11, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Ngyomtov
August 17, 2023
5 out of 5
Had a great experience at this Warby Parker. Not sure if I was ready to commit to buying, but found three pair I liked! Dior, the sales person, was incredible. Professional, knowledgeable, and mostly patient. I’ll be going back again.
Response from Warby Parker
August 18, 2023
We are so glad you had a great experience, Nancy! We look forward to seeing you again soon.
Jaime H
September 03, 2026
5 out of 5
CJ was very helpful and the experience was quick and easy!
Response from Warby Parker
September 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Danielle M
September 01, 2026
5 out of 5
I just came in as a walk-in to have some frames repaired and CJ was super helpful and nice! He got right to work and fixed my frames for me and had such a pleasant and upbeat attitude. I highly recommend CJ and this location. Thank you for saving the day! 👏🏾🙌🏾
Response from Warby Parker
September 02, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Keith R
September 01, 2026
5 out of 5
I always have a great experience at Warby Parker. I've been wearing the glasses for over 10 years and I always know they'll have what I need. The ability to get my eyes checked and prescription updated there is a great 1-2 punch.
Response from Warby Parker
September 01, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Lissa E
August 26, 2026
5 out of 5
Great customer service! Staff gave my toddler stickers :)
Response from Warby Parker
August 27, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Dave L
August 24, 2026
5 out of 5
Had a fantastic experience at the downtown crown store. Incredibly friendly, very knowledgeable and they got me into just the right frames for my face. Thank you!
Response from Warby Parker
August 24, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Christian L
August 22, 2026
5 out of 5
This is my third pair of glasses through Warby Parker and I probably won’t go with any other brand at this point. Went in today to get my current glasses adjusted and purchase new ones with a new prescription, I was in and out of the store in 40 minutes and I was because I spent about 25 minutes looking at frames really good customer service and super easy
Response from Warby Parker
August 23, 2026
Thank you so much for sharing this review! We hope to see you again soon.
christine m
August 22, 2026
5 out of 5
CJ was very friendly, knowledgeable, and experienced and helped us make a good decision. It was very quick and we felt good about the purchase. We will be regular customers.
Response from Warby Parker
August 22, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Alessandro B
August 20, 2026
5 out of 5
Absolutely wonderful customer experience!
I came to the RIO Gaithersburg location immediately after having a really disappointing experience at another Warby Parker location, and CJ, the Store Supervisor, and the Store Leader were incredible.
They were both so friendly, patient, and genuinely helpful. They completely changed my impression of the brand and honestly won me back as a Warby Parker customer.
I would tell anyone reading this that this team has done more than just provide great customer service—they’ve likely added years to the customer lifecycle of two clients, and potentially many more. That’s the kind of experience that makes people want to come back.
Thank you, CJ and team, for turning a frustrating experience into a really positive one. Warby Parker is lucky to have you!
Response from Warby Parker
August 20, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
T G
August 02, 2026
4 out of 5
Did not like the fact that they do not have chairs. The person taking my measurements did so standing up with me standing up as well. Pity because he did seem helpful. I did not like the eyeglass quality though.
Response from Warby Parker
August 03, 2026
Thank you so much for sharing your feedback. If you would like to discuss anything further, please reach out to us at reviews@warbyparker.com — we would love to connect.
Tyler A
July 30, 2026
5 out of 5
CJ was amazing and very helpful! He found all the frames that I wanted to try on which helped me narrow down which pairs I plan on buying for myself. He was kind and very enthusiastic about helping me. I've been to this location before, but this was the first time I felt motivated to leave a review.
Response from Warby Parker
July 31, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sharon D
July 27, 2026
5 out of 5
Two great experiences at Downtown Crown Warby Parker. The associate was extremely helpful on Saturday when I began my search for the perfect frame. She helped me to create a profile to save my choices. When I returned on Monday following my eye exam I was greeted with professional assistance to purchase the frames I had selected on Saturday. I would definitely recommend this store and location.
Response from Warby Parker
July 27, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!