Our Towson store artwork is abuzz with activity against the Baltimore skyline. The scene of bespectacled readers, commuters, and students comes courtesy of MICA alum Lisk Feng.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
The well-known portion of an eye exam where you read from a chart of progressively shrinking letters until they're too small to see
The part of the exam that determines your prescription for corrective lenses (if you need them)
A screening for issues like glaucoma and cataracts, and for signs of other health conditions like diabetes, high blood pressure, and more
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Insurance, FSA, and HSA
Whether we’re in- or out-of-network with your carrier, you can use vision insurance to save at Warby Parker . (We accept FSA and HSA, too!)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Towson, MD
4.7 out of 5(233 reviews)
charles e
March 05, 2026
1 out of 5
Misleading advertising - exam was quoted online at $95. When I got to the store I was told that they would charge an additional $40 for a mandatory retina photo, which was not mentioned online or in any of the confirmation emails. The staff eventually agreed to waive the fee, but the whole thing felt like a bait and switch.
Also, I called twice before the appointment to confirm that they would fill out a MVA vision form at the appointment (the first phone rep was very hard to understand). At the store I was told that they would not fill out the paper, but would email me an electronic form on the following Monday. It is now Thurs and no form. After 30 minutes into another phone call trying to sort all this out, I was told that I cannot directly contact the store by phone or email, and that they may eventually get around to having the optometrist sending me the form I was promised.
Very disappointed about this customer service after buying two expensive sets of glasses. In the future I will avoid Warby Parker , and more generally locations with remote eye exams.
Response from Warby Parker
March 05, 2026
We are very sorry you had this experience, Charles. We'd love to assist you further to ensure you get everything you need from your exam! Please reach out to us at reviews@warbyparker.com — we would love to connect.
Ryan F
February 23, 2026
5 out of 5
India the customer service employee was very helpful and attentive.
Response from Warby Parker
February 23, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Erin O
February 22, 2026
5 out of 5
Had a great experience today getting glasses for myself and my daughter. India was so incredibly patient and knowledgeable. She knew all about pupil height and understood my concern about previous glasses having the wrong measurement. She knew which frames came in narrow, medium, etc. She was so understanding in us changing our mind or asking additional questions. Thank you, India!
Response from Warby Parker
February 22, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Sharon J
February 21, 2026
5 out of 5
The prices are great and everyone was very helpful
Response from Warby Parker
February 21, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Deborah
February 20, 2026
5 out of 5
This visit was a quick in and prompt service to what I needed. I was not happy with the frame that arrived by mail. Had them adjusted but I still did not like how the frame felt on me. The workers there attentive and my person was sweet and helpful. Was able to switch frames with her guidance and now I’m waiting for that to come in the mail. This is my store to go to!!!
Response from Warby Parker
February 20, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Hunter M
February 15, 2026
5 out of 5
Great experience. The staff was super helpful, especially Ricky. He hooked it up!
Response from Warby Parker
February 15, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Kyle Y
February 14, 2026
5 out of 5
Very pleasant experience from start to finish
Response from Warby Parker
February 14, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Konstantinos K
February 11, 2026
5 out of 5
Nice place , friendly and nice people !!!
Response from Warby Parker
February 11, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Barbara P
February 11, 2026
5 out of 5
Quick Competent help Highly recommend
Response from Warby Parker
February 11, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
David M
February 08, 2026
5 out of 5
Staff was very friendly. I was there with my kids and the person helping me offered them coloring pencils and paper while they waited. I've been a WP customer for many years and experiences like these keep me coming back.
Response from Warby Parker
February 08, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Cami P
February 06, 2026
5 out of 5
The selection is on the smaller side, but there’s still so many great, curated options. I like the size of the store because it makes it less overwhelming. Also many of the glasses are unisex. The staff there has always been so kind helpful whenever I’ve gone. Highly recommend as they have a pretty large collection that’s on the cheaper side!
Response from Warby Parker
February 06, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Brenda C
February 06, 2026
5 out of 5
Great selection, great prices, great service.
Response from Warby Parker
February 06, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Sam D
February 04, 2026
5 out of 5
I was helped by a fantastic optician India who gave great advice on fitting, provided several samples which helped me narrow down my choices and made sure that I used my insurance coverage appropriately. Would recommend 10/10 again. Definitely coming back to try Rx sunglasses when my insurance kicks back in.
Response from Warby Parker
February 04, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Mark D
February 01, 2026
3 out of 5
New prescription glasses now take 35 days to deliver. That used to be 2 weeks. That long a wait is obscene. I am likely to reconsider future purchases.
Response from Warby Parker
February 02, 2026
We are incredibly sorry to hear about your experience, Mark. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Joyce Y
January 31, 2026
5 out of 5
I looked around, found glasses asked friendly African American guy, how they looked, he measured me, I paid him and walked out the door.
Response from Warby Parker
February 01, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Zina S
January 30, 2026
5 out of 5
First time selecting frames and purchasing them at Warby Parker. Steve was friendly, knowledgeable and overall pleasant to work with. I am very pleased with the frames I chose and look forward to receiving them in two weeks!
Response from Warby Parker
January 30, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
J L
January 28, 2026
3 out of 5
Vision exam was easy. However, getting documents from this place was difficult.
Response from Warby Parker
January 29, 2026
We are very sorry you did not have a great experience, J. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Liam M
January 23, 2026
5 out of 5
Amazing first experience at Warby Parker today! India was super helpful and friendly I would highly recommend, plus the prices for frames are a great deal!
Response from Warby Parker
January 23, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Fredrick S
January 22, 2026
4 out of 5
Living north of Baltimore, this is the closest store to me, but, personally, I avoid Towson Town Center (parking). However, when necessary, I go to Warby Parker there (and then treat myself to Auntie Anne's, which is 60 feet outside of their store).
The store has always been clean and organized. If you go toward the end of the year, expect to wait in line. I went today (Jan 21), and there was no wait at all.
The staff has always been very helpful and knowledgeable. I went today because the glasses I had bought online were not made correctly. The associate diagnosed the problem and got new glasses ordered. In and out in 10 minutes. Great experience!
Response from Warby Parker
January 22, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Steven P
January 21, 2026
5 out of 5
The women working in the store were wonderful
Response from Warby Parker
January 21, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Miley M
January 20, 2026
5 out of 5
Ricky & Steve were super friendly & helpful. Ricky was my eye tech and he was incredibly nice & professional. I will definitely be back !
Response from Warby Parker
January 20, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Tracy R
January 08, 2026
5 out of 5
My experience was efficient mans easy. I had my prescription with me and needed to decide between 2 frames. The associate was helpful and let me know which she felt looked better.
Response from Warby Parker
January 08, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Persia D
January 07, 2026
5 out of 5
My first time there but it won't be my last. I love the selection of frames. Staff interaction was professional, friendly, and helpful. Can't wait for my new glasses.
Response from Warby Parker
January 07, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Rita B
December 31, 2025
5 out of 5
I was pleasantly surprised at all the options available for progressive bifocals and computer glasses. They made the experience simple and painless. Thanks for getting me a style I can use for work at my computer.
Response from Warby Parker
January 03, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Kel J
January 02, 2026
5 out of 5
Great experience thanks to India. She made it easy and shared all possible options.
Response from Warby Parker
January 03, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.