Breton Village

Great team! So helpful with all aspects of my glasses. Kate was the best help with my situation

The price breakdown at Warby Parker was clear and easy to understand. Pricing was also very reasonable compared to other places. The customer service was excellent as well

I visited the store today (December 9th) not having any idea what I wanted. Kate was literally so sweet and helped me along the way to get a new pair of glasses. She was so kind and an amazing worker, she made me feel so comfortable. Overall such an amazing experience. Isiah also was so awesome and funny! Loved my time in there, and I will be back soon!!(:

The staff at this Warby Parker are so helpful and so friendly! This is the second pair of glasses I have bought from the store.

The technicians were friendly and competent. Very helpful with repairing and cleaning our glasses. Willing to spend time with each customer and give good advice.

The most wonderful, professional, helpful experience. My mom was so impressed that she is going back for her own glasses. Thank you!

Josh was totally awesome in providing exactly what my eyeglass needs were quickly, efficiently and with a great attitude.

I had a wonderful experience at Warby Parker Breton Village. MJ was wonderful, and the other staff members were too. This was my first purchase at WP, and I will definitely come back here to have an in-person experience. I also have to note that I had my 4-year-old sidekick with me, and they were so kind to her, too!

I scheduled an appointment for 10:45 AM here today. I arrived at 10:45 AM today. I waited at the door, and then looked inside to see no one there. The sign then shows their store hours to be 11 AM but the doors were locked indicating that it was closed (also indicated by store hours), so I stood outside for a few minutes - lights are OFF inside. Then, at 11 they open up the doors and I go in and the woman working there says “how can I help you?” And I said “ I had an appointment for 10:45” and she then proceeds to blame ME for not being there. She tells me “we were waiting for you. We came to the door at 10:45” which was a blatant lie. I was there promptly on time. She continues to tell me “no one was there, we were waiting for you.” Not only did I try to get in but I watched countless customers at 10:45/10:50/10:55 try to get in - and guess who showed up to check if it was the person with an exam at 10:45 - NO ONE. I am shocked to have been gaslit and blamed for 1. No indication during the appointment confirmation process that the first appointment of the day happens BEFORE the store actually opens who expects to meet a locked door for their appointment and 2. The staff NOT being there at 10:45 to greet the first appointment. Would give zero stars. So ridiculous. Couldn’t even offer me an appointment after that unless I waited 30 additional minutes after the 20 I already was waiting. What a mess. Disorganized. Rude. Problematic. 0/10.

Isaiah and Dan were incredibly helpful with getting adjustments to my glasses and even shared some helpful cleaning tips with me. Thank you so much for the welcoming experience at Warby Parker.

Great selection, helpful, friendly staff. Easy to upload prescription after ordering frames.

Isaiah was fantastic. He cleaned and readjusted several pairs of our old Warby Parker glasses with great care and now they are so much better. He does an amazing job, thanks Isaiah! MJ who checked us out also did a great job. She was very respectful, and helped us be aware of all options available without being high pressure.

My visit to Warby Parker was a genuinely excellent experience, thanks entirely to Isaiah. I was close to purchasing a pair of glasses I wasn't fully committed to. After I expressed my hesitation, Isaiah immediately got to work, pulling various new options for me to try. He was knowledgeable and extremely patient, taking the necessary time to help me identify the frames that looked best on my face. He made the entire selection process effortless and informative. I ended up with a pair I truly love. I highly recommend working with Isaiah—he’s a fantastic asset.

Isaiah at Warby Parker was absolutely fantastic! He took so much time helping my husband and me find the perfect frames for our faces. He was patient, knowledgeable, and genuinely cared about making sure we both found something we loved. We never felt rushed (even though we were there very close to closing time), and his recommendations were spot-on. It was such a great experience — thank you, Isaiah, for making the process fun and easy!

Isaiah was great! Would highly recommend.

Great retail store! Josh gave me the best customer service today. I would recommend seeing him for assistance with glasses all day long. He even helped me with what I needed to send to my insurance for reimbursement as my coverage did not par with WP. They were still less expensive and I liked the styles better than other places I found.

I came in with older glasses and Isiah fixed them up like they were brand new. Great service and experience! 😊

The team was very helpful as I found and purchased new glasses!

I when there for the first time and i only can say that the people that work there was very nice,friendly and very helpful.

I had a wonderful experience at Warby Parker. From the moment I walked in, the atmosphere felt welcoming and relaxed. The staff were not only friendly, but also very knowledgeable, taking the time to listen to my questions and explain everything clearly. I felt confident that they could handle any request I had for information, and they communicated in a way that was both professional and approachable. The store itself was bright and inviting, with a great selection that was easy to browse. I never felt rushed, and I appreciated how the team made the process feel simple and stress-free. Overall, it was a very positive visit, and I would definitely recommend Warby Parker to anyone looking for excellent service and a team that truly cares about their customers.