If you need a good example of how to use our glasses, contacts, and books, look no further than the readerly original artwork by Rose Wong on display at this location.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Mark Hakim
Introduction
Dr. Mark Hakim is a state-licensed optometrist who graduated from the MCPHS School of Optometry in 2017. Specializing in primary care optometry, Dr. Hakim uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Dr. Mark Hakim is a state-licensed optometrist who graduated from the MCPHS School of Optometry in 2017. Specializing in primary care optometry, Dr. Hakim uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $85
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
The well-known portion of an eye exam where you read from a chart of progressively shrinking letters until they're too small to see
The part of the exam that determines your prescription for corrective lenses (if you need them)
A screening for issues like glaucoma and cataracts, and for signs of other health conditions like diabetes, high blood pressure, and more
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Insurance, FSA, and HSA
Whether we’re in- or out-of-network with your carrier, you can use vision insurance to save at Warby Parker . (We accept FSA and HSA, too!)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Novi, MI
4.8 out of 5(234 reviews)
Tracey K
February 22, 2026
5 out of 5
I came in to get my glasses fixed and the employee took her time to fix and clean them. Very helpful!
Response from Warby Parker
February 22, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Lisa M
February 21, 2026
5 out of 5
Twelve Oaks Warby Parker has an amazing staff and doctor!! Everyone is helpful and Eye Doctor is thorough. There were so many styles and frames to choose from, it took me quite a while to decide!
Response from Warby Parker
February 21, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
patricia m
February 16, 2026
5 out of 5
Absolutely love Warby Parker. High quality of glasses ,wide variety of frame/lens options, helpful staff, thorough eye exam.
I have been going to the Tweive Oaks location since it first opened. It’s hands down my go to place for exams and glasses!
Response from Warby Parker
February 16, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Dennis R
February 13, 2026
5 out of 5
I was very impressed by Dr. Hakim and the thoroughness of my exam. The retail staff was very helpful and most pleasant. Everyone (Dr. and staff) made the visit enjoyable.
Response from Warby Parker
February 13, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Arielle M
February 13, 2026
5 out of 5
I found 3 pairs of glasses I loved! Whitney was so helpful making sure I had everything I needed.
Response from Warby Parker
February 13, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Tracy A
February 11, 2026
5 out of 5
Enjoyed shopping in this store environment! Personnel was friendly and helpful!
Response from Warby Parker
February 11, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Alexandra N
February 08, 2026
5 out of 5
Mia and Sarah really helped me find the perfect prescription glasses and sunglasses! Order process was smooth and seamless. Way easier than figuring it out myself online! Very kind and made the experience fun! Go Warby Novi!
Response from Warby Parker
February 08, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Nina Y
January 24, 2026
5 out of 5
I have never been to this store and I had only heard of them through commercials so I had no expectations going in. I was completely blown away by the pure joy the team had in simply just helping the customers find glasses that made them happy. The genuine care in looking for the right fit and style of glasses as well as the amount of information provided about the glasses, the company policies with regards to warranty and returns, and the different services Warby Parker offers heightened my confidence to make my purchases. Whitney at the Twelve Oaks Mall in Novi, MI was with me every steps of the way, running to the back and finding frames that were not on display or helping me look up models and colors. I ended choosing the ones she recommended! She was amazing! I will definitely recommend the brand and store location to my friends and family!
Response from Warby Parker
January 25, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jeffrey P
January 21, 2026
5 out of 5
I always come back to warby Parker because of their staff and the prices
Response from Warby Parker
January 21, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Danielle M
January 20, 2026
5 out of 5
Everyone was extremely friendly and super helpful!
Response from Warby Parker
January 20, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
V T
January 18, 2026
5 out of 5
Whitney at 12 Oaks Warby Parker was so helpful and professional. I wanted new frames, but wasn't sure exactly what I wanted. She gave me great options of frames. She listened really well to what I wanted and what I didn't want. She made the whole experience of picking out glasses easy.
Response from Warby Parker
January 18, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
JoAnne S
January 14, 2026
5 out of 5
Excellent eye exam and glasses experience! The optician was extremely thorough, state-of-the-art equipment. I was very impressed. The associate who helped me choose glasses was so incredibly helpful and efficient. Excellent customer service.
Response from Warby Parker
January 14, 2026
Thank you so much for sharing this review! We hope to see you again soon.
karen b
January 13, 2026
5 out of 5
Friendly - helpful- honest with what would look on me. AND, didn't push additional products.
Response from Warby Parker
January 13, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Scott R
January 11, 2026
5 out of 5
As a newer glasses wearer whose vision decided to go downhill right around 50 (rude), Warby Parker Twelve Oaks Mall has been a great experience from start to finish.
I was here yesterday for my second eye exam and second pair of glasses (first visit was in 2023), and once again the staff was extremely friendly, patient, and knowledgeable. There’s a wide selection of stylish, high-quality frames at fair prices — including solid options for those of us who need extra-wide frames, which isn’t always easy to find.
Huge shout-out to the optometrist, Dr. April Salvador. She was fantastic — warm, knowledgeable, really listened to my specific needs, and made thoughtful, personalized recommendations instead of rushing through the exam.
The store itself is very clean, easy to get to, and well laid out. The Warby Parker app also deserves credit — scheduling, accessing prescriptions, and managing everything is incredibly easy.
My entire family uses Warby Parker, and after another great visit, that’s not changing anytime soon. Highly recommend.
Response from Warby Parker
January 11, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Patricia A
January 10, 2026
5 out of 5
Incredibly helpful staff and quick service!
Response from Warby Parker
January 10, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Samantha M
January 08, 2026
5 out of 5
As always, amazing selection and great staff! Whitney was very helpful!
Response from Warby Parker
January 08, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Joseph F
January 08, 2026
5 out of 5
Clean, friendly and helpful
Response from Warby Parker
January 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sarah G
January 07, 2026
5 out of 5
First time getting glasses. I was clueless but was blown away by the service. Sara was awesome and I was in and out in 15 minutes! Ordered 3 pairs. It took me longer to select a purse! Highly recommend!
Response from Warby Parker
January 07, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Wendy K
January 04, 2026
5 out of 5
Love the selection, customer service and convenience shopping at Warby Parker!! Whitney was extremely knowledgeable, friendly and she explained all our options! I will definitely visit the Twelve Oaks store again! 😎
Response from Warby Parker
January 04, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Caitlin S
December 31, 2025
5 out of 5
I’ve been coming to the novi store for 5 years for my prescription glasses and sunglasses. The employees are so friendly and helpful on styles. Appointments run on time, and the whole system is so EASY. Went to today to take advantage of their 20% off 2+ frames promo. Arrived on New Year’s Eve at 530, 30 minutes before close. We wrapped up finding 2 pairs at 6:03. I was never rushed. The team there is the best, patient and fun to pick out new frames with. Customer for life.
Response from Warby Parker
January 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Anthony M
December 31, 2025
4 out of 5
Felt very confident that I was going to get the exam I needed to help me with my issue
Response from Warby Parker
January 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Heather M
December 29, 2025
5 out of 5
My husband and I both needed new glasses, and I needed a new prescription. Warby Parker was relatively busy but we were attended to quickly. Everyone on the eyeglass side of things, was friendly and knowledgeable. The Dr was efficient, compassionate with a newly discovered eye issue he found, and explained thoroughly my situation and the follow up steps necessary. We will definitely be repeat customers!
Response from Warby Parker
December 29, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Trudi D
December 24, 2025
5 out of 5
Good service. Stylish frames
Response from Warby Parker
December 24, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Jobi M
December 22, 2025
5 out of 5
Staff is friendly, my optometrist was also friendly and thorough with the exam.
Response from Warby Parker
December 22, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Bernie O
December 21, 2025
5 out of 5
I was looking for a better experience from previous experiences and I found one.
Response from Warby Parker
December 21, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.