Alongside all the eyewear at our Asheville location is a custom, botanical mural—in one of our favorite blue hues—by artist Linnéa Andersson. Check it out while you shop for your next pair.
Meet the top-notch optometrists at Bitlmore Town Square
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Asheville, NC
4.9 out of 5(299 reviews)
Nate A
June 03, 2026
5 out of 5
Had a wonderful experience today at the Warby Parker Biltmore Park Town Square location. All the staff were incredibly friendly and knowledgeable and really had that human connection. They were patient with my wife and I as we tried on different frames and helped us to find ones that actually fit our face. Pay them a visit today, you won’t be disappointed!
Response from Warby Parker
June 03, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
C Z
June 03, 2026
5 out of 5
Highly recommend for eyewear. Can’t beat the price or service 🙂
Response from Warby Parker
June 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Redwan a
May 27, 2026
5 out of 5
7
Response from Warby Parker
May 27, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Kilee D
May 26, 2026
5 out of 5
This was my first experience with Warby Parker and it was excellent. I felt welcomed upon entry. The store layout was explained to me which made it easy to shop around. The customer service was excellent, they checked in with me regularly and gave suggestions when needed. I didn’t go in thinking my insurance could be applied so that was an extra bonus that they take the time to submit a claim. I got two new sets of glasses frames and will definitely be going back for my sunglasses. Thank you!
Response from Warby Parker
May 26, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Amy C
May 24, 2026
5 out of 5
The staff was very helpful and friendly. Modern the process of buying glasses so easy!
Response from Warby Parker
May 24, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jeff S
May 24, 2026
5 out of 5
Technician was attentive and very knowledgeable about lens and frame options. They even filed my eye insurance claim while I was in the store.
Response from Warby Parker
May 24, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Janice B
May 23, 2026
5 out of 5
Best Warby service ever! The ones that were ordered just didn't look like the ones in the store. Audrey was so incredibly helpful negotiating an exchange for me. I would highly recommend going to this store for your vision purchase. Excellent service!
Response from Warby Parker
May 23, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Brittany W
May 23, 2026
5 out of 5
Audrey was so helpful and patient. Had a wonderful experience. Purchased sunglasses and reading glasses.
Response from Warby Parker
May 23, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Christina J
May 23, 2026
5 out of 5
Audrey was wonderful. My glasses broke from another shop and I was in need for a quick pair before work shop She was super patient and helped me find the perfect pair of glasses. I prefer to go into the store so they can do the measurements to ensure the prescription is accurately placed.
Trinity was there as well and she was so lovely and kind! Great team here!
Response from Warby Parker
May 23, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jennifer S
September 25, 2025
5 out of 5
I just had a truly blessed experience from start to finish in this shop! For a small location, they had an unbelievable selection of frames. Every person working there was 100% committed to making each visitor happy in their store!
Response from Warby Parker
September 26, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Mary E
May 12, 2026
5 out of 5
Best customer service i have experienced in a very long time
Response from Warby Parker
May 12, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
K W
April 30, 2026
5 out of 5
Stopped in while visiting from out-of-town due to a contact lens emergency— the staff couldn’t have been more friendly or more helpful. If I lived in the area and needed glasses or other eyecare, I’d go back in a second!
Response from Warby Parker
April 30, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Christy B
April 30, 2026
5 out of 5
Superb services from the moment I walked in the door. Trinity was super helpful and identified several frames that worked well for me. I ended up purchasing the first pair she picked and look forward to receiving my new glasses. The entire experience was positive and I appreciate the exceptional customer service.
Response from Warby Parker
April 30, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Rachael T
April 29, 2026
5 out of 5
Audrey was an incredible help! Great experience!
Response from Warby Parker
April 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
liz l
April 27, 2026
5 out of 5
Great experience, on line and in person. The store has frames unavailable for home try one. Going to the store was an easy task; glasses and sunglasses purchased. No complaints.
Response from Warby Parker
April 27, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Mary N
April 24, 2026
5 out of 5
Great selection- helpful staff- reasonable prices.
Response from Warby Parker
April 24, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Carol G
April 23, 2026
5 out of 5
Excellent customer service as well as quality, selection and price point for eyewear. I highly recommend Warby Parker Biltmore Park Town Square for your eyewear needs.
Response from Warby Parker
April 23, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Kathleen
April 21, 2026
5 out of 5
excellent service and style
Response from Warby Parker
April 21, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Sherry Y
April 15, 2026
5 out of 5
Trinity was awesome! Very clear and caring. We will definitely be returning into others about it as well!
Response from Warby Parker
April 15, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Dale S
April 14, 2026
5 out of 5
Everyone is very courteous, professional, and the process is very efficient. Great selection of glasses and contact lenses.
Response from Warby Parker
April 14, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Shawn M
April 09, 2026
5 out of 5
This was my first ever eye exam, and I couldn’t have asked for a better experience. Lily was incredible! She walked me through every step ahead of time, explained what to expect, and made sure I felt comfortable asking questions. She also checked in with me throughout the entire process, and it all felt very comfortable.
When it came to picking out glasses, she made what could have been an overwhelming shopping experience feel rather simple and manageable with thoughtful recommendations. I never felt pressured at any point. I felt informed and supported.
Overall, I felt completely comfortable from start to finish. Highly recommend! Go see Lily!
Response from Warby Parker
April 09, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Breez C
April 09, 2026
5 out of 5
Everyone who works here is an absolute delight. Came in for an eye exam and it was quick easy and a comfortable experience. So excited to receive my new glasses :)
Response from Warby Parker
April 09, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Chelsea G
April 08, 2026
5 out of 5
The customer service was excellent and everyone was so helpful and polite.
Response from Warby Parker
April 08, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Matthew P
April 07, 2026
5 out of 5
This store is such a great example of why I return to Warby Parker. Everyone was friendly and helpful, and I actually ended up laughing a lot like I was hanging out with old friends. Lily the eye tech was especially great. Even my first time with a remote optician went smoothly and was totally fine.
Response from Warby Parker
April 08, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Calista F
April 06, 2026
5 out of 5
Shopping at Warby Parker was terrific. Trinity was so very helpful. Her knowledge and service was top shelf! So happy to have them in Biltmore Park.
Response from Warby Parker
April 06, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.