Alongside all the eyewear at our Asheville location is a custom, botanical mural—in one of our favorite blue hues—by artist Linnéa Andersson. Check it out while you shop for your next pair.
Meet the top-notch optometrists at Bitlmore Town Square
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Asheville, NC
4.9 out of 5(335 reviews)
Lisa G
August 23, 2026
5 out of 5
Excellent selection and even better service!
Response from Warby Parker
August 23, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jon W
August 22, 2026
5 out of 5
Stopped by the store without an appointment at just the right time to walk right into an exam room and get my annual test. My wife, son, and myself all bought new prescription glasses today from Audrey. She has the right amount of patience and really knows the products and the right questions to ask to make good decisions.
Response from Warby Parker
August 23, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Henry B
August 20, 2026
5 out of 5
I had a very positive experience picking out frames at the Biltmore Park Warby Parker. Asher was super helpful in helping me choose frames that worked well for me. He was super warm and made the experience all the better!
Response from Warby Parker
August 20, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kelsey F
August 18, 2026
5 out of 5
Best place to shop for glasses, for aesthetic and budget friendly options.
Response from Warby Parker
August 18, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Lamir
March 17, 2026
5 out of 5
They were very nice and SUPER patient!
Response from Warby Parker
March 17, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Mallie F
August 08, 2026
5 out of 5
The personalized time the sales person spent with me as well as enlisting the assistance of the Optician! They gave honest feedback and from a professional perspective. They were also very fun! I never felt rushed or pressured. I received full scale attention and honest advice about the comfort level of the frames I chose. Extremely helpful. So glad I went here! No regrets! Many thanks!
Response from Warby Parker
August 09, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
barbara c
August 08, 2026
5 out of 5
Excellent customer service, no pushy sales techniques, great variety of frames and great pricing!!
Response from Warby Parker
August 08, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Douglas B
August 06, 2026
5 out of 5
Excellent store and service
Response from Warby Parker
August 07, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Catherine H
August 07, 2026
5 out of 5
Amazing selection, top-rated customer service, friendly staff, shop was bright and cheerful
Response from Warby Parker
August 07, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Lara G
August 03, 2026
5 out of 5
Excellent customer service and honest opinions about choosing styles. Will definitely shop at Warby Parker again!
Response from Warby Parker
August 03, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ginger M
August 02, 2026
5 out of 5
I was very impressed with the huge selection of cute glasses, and my retail advisor Heather. She guided me through my experience with professional excellence and her fun personality! The prices were so affordable, I bought two pairs! ❤️🤓💯
Response from Warby Parker
August 02, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Jessie T
July 29, 2026
5 out of 5
Excellent variety of styles to choose from and exceptionally friendly, knowledgeable staff! We will return.
Response from Warby Parker
July 29, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Matthew K
July 25, 2026
5 out of 5
Very easy transaction. Will be back!
Response from Warby Parker
July 25, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Tracie H
July 22, 2026
5 out of 5
These guys are delightful! It was a pleasure choosing my new glasses! 🥰
Response from Warby Parker
July 22, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Silvia G
July 22, 2026
5 out of 5
Very professional and friendly service. The staff made sure that I was very happy and comfortable with my selection of glasses.
Response from Warby Parker
July 22, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Christy P
July 21, 2026
5 out of 5
When I entered the store, I was immediately greeted by a sales associate
-Trinity-who was genuinely friendly. She chatted with me about the kind of frames I was looking for and made finding my new frames fun. She really enjoys her job and I appreciate her honesty and kindness. Lily conducted my eye exam and was absolutely wonderful. Honestly, all of the associates in the store were amazing.
Response from Warby Parker
July 21, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Kerry G
July 15, 2026
5 out of 5
I had a wonderful experience. The lady who helped me today went above and beyond. She was very knowledgeable and helpful.
Response from Warby Parker
July 15, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Linda M
July 14, 2026
5 out of 5
Trinity was so very helpful and honest about which glasses frame and size fit me best. She really honed in to what I was looking for in a frame and what I was trying to get away from. She all about my insurance coverage which helped me make the decision to get both prescription glasses AND Prescription sunglasses. Thank you Trinity!!!!
Response from Warby Parker
July 15, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Adrienne B
July 14, 2026
5 out of 5
First time in a Warby Parker store. Great experience. Lots of glasses to choose from and got to order from the store. Easy and love my new glasses.
Response from Warby Parker
July 14, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Katie L
July 12, 2026
5 out of 5
The staff at this store provide such a great shopping experience. They are welcoming and communicate well. James was very knowledgeable and detail-oriented, which is what you want when it comes to selecting glasses. I’ve been buying Warby Parker glasses for over 10 years and I’m thrilled to have a store close by.
Response from Warby Parker
July 13, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jean H
July 12, 2026
5 out of 5
The staff made picking out new glasses fun, enjoyable and easy. Highly recommend them!
Response from Warby Parker
July 12, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Brittany W
July 02, 2026
5 out of 5
Personal, professional and kind!
Response from Warby Parker
July 02, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Daniel B
June 30, 2026
5 out of 5
They were very helpful by navigating and optimizing my insurance to provide me the best deal. They also provided excellent customer service when I was looking at different frames.
Response from Warby Parker
June 30, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Jonel S
June 19, 2026
5 out of 5
Really nice experience in store today. Amy was great to work with. Nice selection for narrow faces.
Response from Warby Parker
June 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Shelby R
June 18, 2026
5 out of 5
Trinity was so helpful! Will be visiting again!
Response from Warby Parker
June 18, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.