Alongside all the eyewear at our Asheville location is a custom, botanical mural—in one of our favorite blue hues—by artist Linnéa Andersson. Check it out while you shop for your next pair.
Meet the top-notch optometrists at Bitlmore Town Square
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Asheville, NC
4.9 out of 5(346 reviews)
Jordan M
September 08, 2026
1 out of 5
Far from great
Matthew B
September 12, 2026
5 out of 5
I went in expecting to suffer through indecision and high pressure salesmanship. I experienced none of that and Lilly was immensely helpful in narrowing choices. I really appreciated her honest take on the way frames and colors did or didn't work for me. Highly recommend her and the rest of the staff.
Response from Warby Parker
September 12, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Dianna C
September 10, 2026
5 out of 5
Lily the eye exam tech was awesome, so sweet friendly and very efficient and explained everything in just enough detail. I loved her!
Response from Warby Parker
September 10, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Edmund U
September 09, 2026
5 out of 5
This is based now solely on the experience at the Asheville location, as I haven’t received my glass yet. This was a an A+++ experience 100% tied to the staff. I worked with Lily on the exam and Trinity on selecting the glasses. Both provided outstanding customer service, were fun and personable, and really cared about making it a good experience. I have never had such a great explanation about how the various coatings work (and instructions on cleaning), and what frames would be best for various applications (as well as how they look), I had brought my wife with me to help select frames and she and Trinity had fun teasing me in a light-hearted way about my choices - made the whole experience actually enjoyable rather than a chore. Based on my past experience the prices for the glasses seem in line with or lower than other providers. Looking forward to posting a review once my glasses arrive.
Response from Warby Parker
September 09, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Jonathan S
September 05, 2026
5 out of 5
Lily welcomed me quickly and gave me a brief overview of how the store and glasses are arranged. I was able to narrow down my selection quickly. Die gave me advice when I needed it and space when I was just browsing.
Response from Warby Parker
September 06, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jill O
September 04, 2026
5 out of 5
Walked into store, Lily greeted me and explained the process which I was grateful for. She is a dream. Tried on many frames and again Lily was there to help and explain. Right through checking out she was fabulous and I can’t wait to get my new glasses!
Response from Warby Parker
September 06, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Laura M
September 01, 2026
5 out of 5
Staff and lab tech are great. Very helpful and kind.
Response from Warby Parker
September 01, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Angie B
August 31, 2026
5 out of 5
Excellent customer service and fair price! The staff were incredibly patient in helping me find the perfect glasses. And they perform eye exams too!
Response from Warby Parker
September 01, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Madeline D
September 01, 2026
5 out of 5
Affordable and the staff were so so sweet and helpful and quick!
Response from Warby Parker
September 01, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kathy R
August 31, 2026
5 out of 5
Awesome store, with awesome availability of frames and the associate that waited on me was awesome!!!!
Response from Warby Parker
August 31, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Maurice F
August 29, 2026
5 out of 5
While we shopped online, being able to try on frames in the store was essential because we changed which frame we purchased. Lilly, our salesperson, was very helpful and easy to work with. Prices are reasonable too. We will go back next year.
Response from Warby Parker
August 29, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Lisa G
August 23, 2026
5 out of 5
Excellent selection and even better service!
Response from Warby Parker
August 23, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jon W
August 22, 2026
5 out of 5
Stopped by the store without an appointment at just the right time to walk right into an exam room and get my annual test. My wife, son, and myself all bought new prescription glasses today from Audrey. She has the right amount of patience and really knows the products and the right questions to ask to make good decisions.
Response from Warby Parker
August 23, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Henry B
August 20, 2026
5 out of 5
I had a very positive experience picking out frames at the Biltmore Park Warby Parker. Asher was super helpful in helping me choose frames that worked well for me. He was super warm and made the experience all the better!
Response from Warby Parker
August 20, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kelsey F
August 18, 2026
5 out of 5
Best place to shop for glasses, for aesthetic and budget friendly options.
Response from Warby Parker
August 18, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Lamir
March 17, 2026
5 out of 5
They were very nice and SUPER patient!
Response from Warby Parker
March 17, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Mallie F
August 08, 2026
5 out of 5
The personalized time the sales person spent with me as well as enlisting the assistance of the Optician! They gave honest feedback and from a professional perspective. They were also very fun! I never felt rushed or pressured. I received full scale attention and honest advice about the comfort level of the frames I chose. Extremely helpful. So glad I went here! No regrets! Many thanks!
Response from Warby Parker
August 09, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
barbara c
August 08, 2026
5 out of 5
Excellent customer service, no pushy sales techniques, great variety of frames and great pricing!!
Response from Warby Parker
August 08, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Douglas B
August 06, 2026
5 out of 5
Excellent store and service
Response from Warby Parker
August 07, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Catherine H
August 07, 2026
5 out of 5
Amazing selection, top-rated customer service, friendly staff, shop was bright and cheerful
Response from Warby Parker
August 07, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Lara G
August 03, 2026
5 out of 5
Excellent customer service and honest opinions about choosing styles. Will definitely shop at Warby Parker again!
Response from Warby Parker
August 03, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Ginger M
August 02, 2026
5 out of 5
I was very impressed with the huge selection of cute glasses, and my retail advisor Heather. She guided me through my experience with professional excellence and her fun personality! The prices were so affordable, I bought two pairs! ❤️🤓💯
Response from Warby Parker
August 02, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Jessie T
July 29, 2026
5 out of 5
Excellent variety of styles to choose from and exceptionally friendly, knowledgeable staff! We will return.
Response from Warby Parker
July 29, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Matthew K
July 25, 2026
5 out of 5
Very easy transaction. Will be back!
Response from Warby Parker
July 25, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Tracie H
July 22, 2026
5 out of 5
These guys are delightful! It was a pleasure choosing my new glasses! 🥰
Response from Warby Parker
July 22, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.