Our first store in Charlotte features bright original artwork by Cyprus-based illustrator Anna Kövecses.
Comprehensive exams starting at $85
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Charlotte, NC
4.7 out of 5(238 reviews)
Loleita P
January 04, 2026
5 out of 5
Easy and efficient
Response from Warby Parker
January 04, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jon B
December 31, 2025
5 out of 5
Love this Warby Parker location! I worked primarily with Susan, the licensed optician, who was the kindest, most professional, and most resourceful person with whom I’ve worked in the optha-, eye industry in a long time! Pricing, prescriptions and procedures were all absolutely clearly covered and explained. She was wonderful at helping me determine the best option for my particular contact lens situation. I recognize that she spent more time with me than with a normal customer, and I really appreciated that she did. Switching a contact lens provider can be like switching personal hygiene brands like toothpaste, etc. Susan makes it easy for me to consider switching to Warby Parker!!!
Response from Warby Parker
December 31, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Allison B
December 27, 2025
5 out of 5
Great associates, so helpful!
Response from Warby Parker
December 28, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Robert R
December 15, 2025
5 out of 5
Friendly, helpful, complementary, supportive staff who provided knowledge and guidance about their products, greeted other customers interim while helping me out and was able to allow me to find what I liked for a pair of sunglasses, while they worked on fixing my frame on my regular glasses. Thank you kindly, I appreciate your help today.
Response from Warby Parker
December 15, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Amy J
December 06, 2025
5 out of 5
Love Warby Parker styles, staff and their social consciousness. Highly recommend!
Response from Warby Parker
December 06, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Melissa Y
December 03, 2025
4 out of 5
Great customer service!
Response from Warby Parker
December 03, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Tracey E
November 29, 2025
5 out of 5
I love Warby Parker! They are so helpful, the staff is informative and I always end up buying 2 pair because of the selection. Most of all I am pleased with the price.
Response from Warby Parker
November 29, 2025
Thank you so much for sharing this review! We hope to see you again soon.
lori h
November 19, 2025
5 out of 5
Riley was helpful and patient picking out frames and Jennifer was professional and experienced adjusting them once I received my glasses. Nice to feel so welcomed and assisted! I’ll be back 😀😀
Response from Warby Parker
November 19, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Haley J
November 19, 2025
5 out of 5
Brandon was super helpful! Thank you!
Response from Warby Parker
November 19, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Emily L
November 07, 2025
5 out of 5
Fantastic customer service. I spoke with Stewart, who I believe is one of the managers, and he was especially accommodating. Very easy to order glasses and there are fun options on frames for everyone. I highly recommend Warby Parker and wouldn't hesitate to order from them again in the future!
Response from Warby Parker
November 07, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Pamela M
November 05, 2025
5 out of 5
Oh my gosh, I cannot say enough good things about my experience in this store today. First, I was warmly greeted with a hello and smile from Love, who got me checked in immediately. He answered my questions kindly. Then, Susan adjusted two pairs of glasses for me within 15 minutes. She is incredibly talented! The way she meticulously shaped the frames to fit my face made both pair feel like brand new! I’m absolutely thrilled with how snug they are now - so much more functional and secure. These two Warby Parker employees are a great asset to the company!!
Response from Warby Parker
November 05, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
kathi g
November 03, 2025
5 out of 5
My husband and I received excellent advice and assistance from both members of the team. I was having trouble making my decision and I felt the listened well and understood my priorities and were therefore able to guide me to the best choice(s).
Response from Warby Parker
November 03, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Parks S
November 02, 2025
5 out of 5
Sales Associate was very kind and helpful.
Response from Warby Parker
November 02, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Lynn P
October 30, 2025
5 out of 5
My husband and I visited Warby Parker today to purchase new glasses for him. The associate helped us get into the store since my husband uses a wheelchair. She brought over several frame options and helped us make a selection. She explained all the features available and placed the order for the glasses. We were told when to expect delivery of the glasses. Several pairs of glasses have been purchased at Warby Parker, and we will continue to use this company.
Response from Warby Parker
October 31, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
shelley r
October 24, 2025
5 out of 5
the absolute most kind & helpful crew! they even welcomed our two pups, gave them a treat & were super thoughtful in the entire process. will definitely be back again!
Response from Warby Parker
October 24, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Johana S
October 21, 2025
1 out of 5
Bad customer service. My friend and I were the only ones in the store and the 3 sales associates did not speak to us once. Scrolled on their phones the entire time. Cute store, but disappointing service.
Response from Warby Parker
October 21, 2025
We are incredibly sorry to hear about your experience, Johana. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Dhaval
October 12, 2025
5 out of 5
I visited this place to have my sunglasses frame tightened. The staff was friendly and helpful, and the work was completed in just 10 minutes.
Response from Warby Parker
October 12, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Dustin D
October 12, 2025
5 out of 5
Amazing customer service! I’ve been wearing Warby Parker’s for year and I will continue to because of the in store experience and different styles of eyewear.
Response from Warby Parker
October 12, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Christine S
October 11, 2025
5 out of 5
They’re super nice and quick.
Response from Warby Parker
October 11, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Sean B
October 04, 2025
5 out of 5
I came in for glasses repair, and even though I wasn’t a previous customer, James fixed my glasses completely for free, I would highly recommend this location for simple glasses/frames repair
Response from Warby Parker
October 04, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Ava E
October 02, 2025
5 out of 5
Highly recommend Warby Parker at Atherton Mills! Always great service, super friendly & usually fast too.
Response from Warby Parker
October 02, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Spencer M
September 27, 2025
5 out of 5
Excellent as ever. Staff is customer-experienced, listen to customer needs, product knowledgeable, fast and efficient service. My representative listened to why I came to Warby Parker today. He knew where the products were on display, and brought several glasses from the $95 frames and also from the $145 wired frames. This provided me an option to try and compare each example. This Warby Parker Store is always a clean and an open-feeling store.
Product samples are well-displayed for customers to personally try each sample of their choosing.
Response from Warby Parker
September 27, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Stephanie T
September 22, 2025
5 out of 5
Susan provided a great experience in picking out my nonprescription sunglasses. She was knowledgeable, helpful and personable. My purchase was made efficiently, all my questions were answered , I was able to make an informed choice and on my way quickly. I had never been into a store only familiar with WP online, but glad to know that is an option especially based on this positive first impression.
Response from Warby Parker
September 22, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Ana R
September 20, 2025
5 out of 5
Finally found a nice pair of glasses for an amazing price, the staff was great, I received my glasses like 3 days later and are even better than the ones ai got from a designer store. I highly recommend them
I was reading some reviews that the ones from the others stores (the more expensive stores) are better but definitely not!
Response from Warby Parker
September 20, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Lori A
September 19, 2025
5 out of 5
I had issues with my glasses order. James was so helpful with this process and continuously checked to see if there were any updates. He was able to identify the issue and fix it. Very thankful for all of his help, as well as the other members of the Atherton Warby Parker team.
Response from Warby Parker
September 19, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.