Our SouthPark visitors are greeted by a custom mosaic installation, crafted with glass tiles in a spectrum of blue hues. What’s also blue? An Anna Parini mural made just for us and on display behind the Reference Desk.
Meet the top-notch optometrists at SouthPark
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Charlotte, NC
4.8 out of 5(266 reviews)
Larry B
May 26, 2026
5 out of 5
Excellent customer service, extremely helpful and had the sizes I needed in one place so easy to find
Response from Warby Parker
May 26, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Heather P
May 20, 2026
5 out of 5
Quick, helpful, educated about product and sizing, gave honest opinions. Exactly what I need when it’s hard for me to see for myself! Great pricing compared to my eye Dr’s office too!
Response from Warby Parker
May 20, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
H. L
May 19, 2026
5 out of 5
As always, excellent experience at Warby Parker. Appointment booked fast and was convenient. Ravi and Elisabeth were friendly, gracious and knowledgeable. Terrific selection of glasses. Love Warby Parker!
Response from Warby Parker
May 19, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Denise R
June 24, 2023
5 out of 5
I haven’t gotten my glasses yet but it was so much easier shopping for them at Warby Parker than at the retail store I was going to. Brianna was amazing; answering all my questions. She was very knowledgeable. I’ve found a new place to buy my eyeglasses.
7/1/23 - my glasses came today and I love them! I’ll never go to any other eyeglass place! Warby Parker is it for me!
Response from Warby Parker
May 13, 2026
We are so glad you had an excellent experience from start to finish, Denise! We are happy to hear you love your new frames.
Roxanne P
May 03, 2026
5 out of 5
WARBY Parker in Southpark Mall is a convenient location with an excellent selection of stylish top name frames. The opticians were friendly and welcoming. Elizabeth helped me find the frames I was looking for and was very kind and efficient throughout the ordering and measuring process! I highly recommend this Warby Parker location!
Response from Warby Parker
May 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
grandhalayam C
April 26, 2026
5 out of 5
I went to Warby Parker at SouthPark in Charlotte and had a great experience. Christopher took his time, explained everything clearly, and walked me through all the options, including insurance benefits. I never felt rushed. Highly recommend—he’s excellent.
Response from Warby Parker
April 26, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Thomas L
April 17, 2026
5 out of 5
Exceptional customer service and extremely friendly staff. I will be back.
Response from Warby Parker
April 17, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Eliot R
April 13, 2026
5 out of 5
Very nice store. Excellent service
Response from Warby Parker
April 13, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Bill G
April 12, 2026
5 out of 5
The only place I go for eyewear. Fast, good selection, knowledgeable staff, and very reasonable prices.
Response from Warby Parker
April 12, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Eva M
April 07, 2026
5 out of 5
👌 awesome customer service. ..also the eye and contact lens exams are great and very affordable. Very transparent about pricing too.
Response from Warby Parker
April 08, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Madeline M
April 04, 2026
5 out of 5
Rosie helped me choose a new pair of glasses and her service was superb! She made me feel so comfortable in the store and even went to the back to pick out additional pairs so I could find exactly what I was most comfortable in. She was patient, attentive, and really took the time to understand what I was looking for. I never felt rushed, and she made the whole experience enjoyable and stress-free. Because of her, I walked out feeling confident in my choice and truly appreciated the level of care she provided. I would absolutely recommend asking for Rosie if you visit!
Response from Warby Parker
April 04, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Dona c
March 30, 2026
5 out of 5
I hate buying glasses but have to do it each year. Ken made this trip to buy glasses actually enjoyable! I would highly recommend Warby Parker, especially if you get someone like Ken to assist you. Great experience overall!
Response from Warby Parker
March 30, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
K L
March 21, 2026
5 out of 5
I highly recommend Warby Parker South park, always excellent service and helpful, personable people to assist, I’ve purchased 5 pairs of glasses and will continue!
Response from Warby Parker
March 21, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Samira A
March 19, 2026
5 out of 5
Great customer service: Knowledgeable, helpful and friendly!
Response from Warby Parker
March 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
allen w
March 14, 2026
5 out of 5
Friendly helpful staff. Great product. Reasonable prices.
Response from Warby Parker
March 14, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Wael A
March 11, 2026
5 out of 5
Very friendly environment, a lot of great choices at reasonable prices. With all the great choices it could be overwhelming but Ken was very helpful and helped me narrow things down and was very happy with my choices! Not first time customer and won’t be last!
Response from Warby Parker
March 11, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Nate T
March 09, 2026
5 out of 5
The team there was great at helping me figure out a new style of glasses for and they were very clear on payments and insurance coverage
Response from Warby Parker
March 09, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
todd
March 08, 2026
5 out of 5
Fantastic customer service!
Response from Warby Parker
March 08, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kimberly D
March 08, 2026
5 out of 5
Ken was exceptional!!! Very fun to work with and we were helped very quickly.
Response from Warby Parker
March 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Cate D
March 08, 2026
5 out of 5
Ken was amazing!! He made picking out new glasses so easy and helped me find the perfect pair
Response from Warby Parker
March 08, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Junyne L
March 08, 2026
5 out of 5
Kenny was amazing! Super helpful with fantastic energy.
Response from Warby Parker
March 08, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Meredith N
March 08, 2026
5 out of 5
Warby Parker's customer service is why I am a repeat customer. The Southpark Team (and visiting manager from the Plaza store) rocked it! Thanks for being so awesome!
Response from Warby Parker
March 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Katherine A
March 07, 2026
5 out of 5
The nicest staff! The gentleman who attended me was very sweet and patient, as I navigated through my very first pair of progressives. He helped me pick a frame that fit my face perfectly, and was very patient throughout the process. Thank you!
Response from Warby Parker
March 07, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kelly C
March 07, 2026
5 out of 5
Professional and efficient. Very helpful staff and so friendly! I didn’t have to wait for my appointment. They were on time!
Response from Warby Parker
March 07, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Callie L
March 06, 2026
5 out of 5
Warby Parker has the best selection of glasses and the staff is always super friendly and super helpful.
Response from Warby Parker
March 06, 2026
Thank you so much for sharing this review! We hope to see you again soon.