Stop by this Charlotte location for our full selection of glasses, sunglasses, and contacts—there's even some custom, geometric artwork on display!
Meet the top-notch optometrists at Waverly
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Rachel Dobbs
Introduction
Dr. Rachel Dobbs graduated from the Illinois College of Optometry (ICO) in 2001. In her downtime, she enjoys spending quality time with her two teenage daughters.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Dr. Rachel Dobbs graduated from the Illinois College of Optometry (ICO) in 2001. In her downtime, she enjoys spending quality time with her two teenage daughters.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Charlotte, NC
4.8 out of 5(173 reviews)
Peg W
July 06, 2026
5 out of 5
Had a great experience at Warby Parker at Waverly. Tanner was extremely helpful in making sure I found the best pair of glasses for me with the best fit. Friendly & knowledgeable staff. This is my second pair of WP glasses and I’m sure not my last. Thank you! Keep up the good work!
Response from Warby Parker
July 06, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Tyson S
July 02, 2026
5 out of 5
These guys are the absolute best! Two times now, I have had to bring my glasses in because I 'mishandled' them. The frames needed to be adjusted. These guys got me both times (today most recent) right away. They had me fixed up in less than 2 minutes. They are friendly and attentive! I would give them a 6th star if I could.
Response from Warby Parker
July 02, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
LaLa
July 01, 2026
5 out of 5
Great experience with both the physician and sales staff
Response from Warby Parker
July 01, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Christine A
July 01, 2026
5 out of 5
I had a wonderful eye exam experience at Warby Parker with Dr.Dobbs! All the staff are pleasant and knowledgeable! They also have a great selection of frames, priced to sell😊
Response from Warby Parker
July 01, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Amy S
June 28, 2026
5 out of 5
Great customer service and very friendly!
Response from Warby Parker
June 28, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jane P
June 28, 2026
5 out of 5
This Warby Parker store is amazing. They provide excellent customer support after you get your glasses. The young man there remembered me after 6 months of purchasing my glasses. Lily adjusted my glasses for me and did a great job. This is the best Warby Parker store in Charlotte.
Response from Warby Parker
June 28, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Nyne
June 26, 2026
4 out of 5
Good price on glases... get you on the RXand add ons.. works out as the same price a designer at local eye glass place.
Response from Warby Parker
June 26, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Jeff
June 26, 2026
1 out of 5
Update your hours of operation online, geniuses. NOT open until 7:00.
Response from Warby Parker
June 29, 2026
We are very sorry you did not have a great experience, Jeff. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Leslie T
June 25, 2026
5 out of 5
Great experience! Wonderful selection of frames and TL the associate that helped me was great! Very pleased
Response from Warby Parker
June 25, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Kim Y
June 17, 2026
5 out of 5
The team was very helpful! I left with two pairs of glasses and will back again.
Response from Warby Parker
June 17, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Tiffany W
June 17, 2026
5 out of 5
I went in to get a repair done. Lily was awesome. She was professional, quick, and friendly. I highly recommend this location.
Response from Warby Parker
June 17, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Rebecca W
June 11, 2026
5 out of 5
The employee that I worked with was friendly, quick to respond, professional, and helpful! It was a great experience!
Response from Warby Parker
June 11, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Ashley B
June 09, 2026
5 out of 5
Lily and Brandon were amazing adjusting my glasses. Best customer service. Highly recommend this location!
Response from Warby Parker
June 09, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
kyle s
June 09, 2026
5 out of 5
So much better than the other major retailers like Americas Best. They actually take there time with you to make sure you have the right prescription. I made 5 trips to AB and they still couldn't get it right. But Warby Parker got it right the first time. Thank you for the great experience, my family and I will always come back.
Response from Warby Parker
June 09, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
HappyUnicrn
June 03, 2026
5 out of 5
Great experience! The ophthalmologist was very knowledgeable and she explained everything. The optician who helped me pick out glasses was very accommodating and helped me choose the right pair.
Response from Warby Parker
June 03, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Dot T
June 02, 2026
5 out of 5
My first experience with Warby Parker. The selection exceeded my expectations and the consultant couldn't have been more helpful. I appreciate that he did bit hesitate to share his opinion to ensure I made the right choice!
Response from Warby Parker
June 02, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Mario S
May 28, 2026
5 out of 5
Lilly of Warby Parker in Waverly gave me outstanding service in repairing my glasses. She was professional and very courteous as well. Mario Sansortta
Response from Warby Parker
May 28, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Sarah O
May 22, 2026
5 out of 5
I had such a great experience at Warby Parker! The staff was incredibly friendly, helpful, and honest throughout the whole process. I loved how easy they made it to get glasses ordered right there in the store, and there were so many stylish frames to choose from, and super affordable!
It was especially helpful having someone give honest feedback about which frames actually looked good on me (I believe her name started with an A) that personal touch made the experience so much better and made me more confident in my purchase!
Dr. Dobbs was wonderful as well! Professional, thorough, and very personable. Overall, an easy, enjoyable experience with amazing customer service with easy and updated testing. Highly recommend!
Also, no eye puffs and the blue light lenses do NOT turn your lenses blue!!!
Response from Warby Parker
May 22, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
M L
May 21, 2026
5 out of 5
Gosh, they are just so consistently great. This was my second purchase from WP, although my first from this location. Lily was super helpful, kind, informative, etc., etc. She made the purchase enjoyable and easy. And when I decided to add a second pair the next day, she called me to place the order over the phone. Also, their prices are very reasonable and competitive. They just get it! Thank you, Lily and all the folks who create the WP experience.
Response from Warby Parker
May 21, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
laura z
May 18, 2026
5 out of 5
The whole experience from the eye exam to picking out glasses was quick and easy. Appt was on time and all the employees I interacted with were so friendly and helpful. Also received my glasses within 5 days and sunglasses within a week of ordering!
Response from Warby Parker
May 18, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Nischal N
May 13, 2026
5 out of 5
I can’t say how thankful and please I’m with Dr. Dobbs and her team! They were kind enough to work me into their schedule, which already speaks volumes about how much they care about their patients.
Everyone was friendly, welcoming, and efficient. Dr. Dobbs was thorough and understanding, and her team matched that same warm energy throughout the entire visit. Highly recommend!
Response from Warby Parker
May 15, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Mary A
May 11, 2026
5 out of 5
Very helpful service professional and was honest about what size, color and style looked best on me. Have ben a loyal customer for 10 years with no plans to switch to another retailer!
Response from Warby Parker
May 11, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Karen B
April 30, 2026
5 out of 5
I love working with Warby Parker to pick out my glasses. I don't like myself in glasses and didn't want to wear them, but got to the point where my readers weren't cutting it anymore. I didn't find any frames that I liked at my eye doctor's office. I kept hearing about Warby Parker advertised on my podcasts that I listen to, and decided to check them out. I first used their website and ordered some frames to send to my house to try out in person at home. Then I sent those back and went into a store. There are so many frames to choose from, and the employees are so helpful and kind that I felt very comfortable and found some frames that actually fit my smaller face. I highly recommend this company!!
Response from Warby Parker
April 30, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Vicki N
April 14, 2026
5 out of 5
I was impressed with the friendliness and patience of the employees who assisted me. Jim was SO helpful and did not rush me, which I appreciated very much. I haven't gotten my new glasses yet, but I think I will like them. Cost a little more than I expected, but I have a weird prescription and got some extras on the lenses. Overall, a really good experience and super customer service.
Response from Warby Parker
April 14, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Megan E
April 12, 2026
5 out of 5
Josh and the team were so quick and kind. There was no pressure, they gave honest feedback. I will be back for my next pair!!
Response from Warby Parker
April 12, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.