Gracing the walls of our second location in the Triangle is a colorful piece by Kristen Solecki, a tribute to the idyll of open-air reading.
Meet the top-notch optometrists at Streets at Southpoint
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Durham, NC
4.8 out of 5(250 reviews)
Patrick H
May 16, 2026
5 out of 5
Very friendly and helpful staff
Response from Warby Parker
May 16, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Gemma H
May 12, 2026
5 out of 5
This was my 2nd visit today to inquire about getting glasses with my prescription. The first visit was a week ago to see frames and I was impressed with the customer service given to me by Virginia. I also went to Lens Crafters to compare pricing, but the prices and quality of the glasses were great. I saw Virginia again today.
Response from Warby Parker
May 12, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kobla H
May 09, 2026
5 out of 5
Lori and Elyse are fantastic and great and carry good energy. Totally reset my frames all with a smile and nothing too over bearing. Thank you both again!
Response from Warby Parker
May 09, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Thomas C
May 09, 2026
5 out of 5
Thank you Elyse and Lori for fixing my glasses! Excellent attention to detail and commitment!
Response from Warby Parker
May 09, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Arina L
May 08, 2026
5 out of 5
Excellent selection and customer service every time!
Response from Warby Parker
May 08, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Denise C
May 01, 2026
5 out of 5
I love the convenience, selection, and price of Warby Parker. Glass is always get to me quickly. Store associates are always very helpful and recognize me when I come back.
Response from Warby Parker
May 01, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Sally K
April 29, 2026
5 out of 5
Great selection. Helpful advice when choosing frames.
Response from Warby Parker
April 29, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Angela F
April 24, 2026
5 out of 5
Very professional staff and reasonable priced glasses.
Response from Warby Parker
April 24, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Holly B
April 14, 2026
5 out of 5
Elyse was so helpful, both when I went in the first time to find frames (she found the exact thing I wanted!), but also when I went back upon receiving the glasses to get them adjusted. She also helped me figure out how to "use" the progressive lenses which takes some getting used to! Also, I have to say that everyone at the store was incredibly nice and offered help at various times. Just wonderful people all around. I'll definitely go back for future pairs!
Response from Warby Parker
April 14, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Kristopher M
April 10, 2026
5 out of 5
Elyse did a great job fixing my frames
Response from Warby Parker
April 10, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
josh d
April 08, 2026
5 out of 5
The store was nice, and well kept. The employees were very helpful and patient. They gave advice, but weren’t pushy about it. Compared to where I had previously shopped I got more for my money.
Response from Warby Parker
April 08, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Claudia N
April 03, 2026
5 out of 5
Elyse was phenomenal, my father was beyond grateful for her fast and kind service. If you are searching for glasses, do not waste time and go see her now!
Response from Warby Parker
April 03, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Tamra S
April 02, 2026
5 out of 5
My experience at Warby Parker today was amazing! Elyse helped me with an emergency. The staff was courteous and super quick to attend to my eyeglass needs today. I will certainly return for future business.
Response from Warby Parker
April 02, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Rebecca M
March 29, 2026
5 out of 5
Kayla and Nicole were two extremely sweet employees that went above and beyond in customer care. They were so attentive and helpful with their own expertise. They were wonderful in breaking down the costs of the lens and frames and providing additional information to ensure we were making the best decision for ourselves. 10/10 experience in this store as well as successful purchases. They have such a range of frames along with eye experts on staff that elevated our experience and decision making here.
Response from Warby Parker
March 29, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Amyn M
March 28, 2026
5 out of 5
Great service
Response from Warby Parker
March 28, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Arthur S
March 28, 2026
5 out of 5
plesant quick and efficiant
Response from Warby Parker
March 28, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Laura D
March 26, 2026
5 out of 5
Excellent options and extremely helpful employees!
Response from Warby Parker
March 26, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Mr. M
March 26, 2026
2 out of 5
Long story:
I bought a pair of WP glasses in LA and shipped them here for school. When I put them on it felt like over inexing and strained my eyes. When I went in to fix them, the manager told me my doctor miswrote my prescription. I called the office and he did not miswrite my prescription and actually says my prescription has barely changed since 4 years ago. When I went back in and said my prescription hasn’t changed and it’s the new frame’s fault, she showed me that my prescription has severely changed since my last order. The prescription she showed me was my mom’s prescription and my prescription indeed has not changed. When I went in again and asked for a new frame she explained I just had to get used to the lenses. SHE VERY CONFIDENTLY TOLD ME I WAS WRONG AT EACH STEP, REFERENCING HER 10 YEARS IN THE INDUSTRY.
Ultimately I went back to LA after uncomfortably wearing my glasses the whole flight, SIMPLY BOUGHT A NEW FRAME, and have been loving my glasses ever since!!! The only reason I am giving this location 2 stars instead of 1 is because I like WP, but the manager of this location put me through a lot of headache single-handedly because of her false confidence.
Response from Warby Parker
March 26, 2026
Thank you for sharing this feedback with us, Mike. We are very sorry you did not have a great experience. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Phil J
March 22, 2026
5 out of 5
Everyone was very friendly and extremely helpful. Made the whole process very simple.
Response from Warby Parker
March 22, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Debbie G
March 19, 2026
5 out of 5
I had another perfect visit with the staff at Warby Parker. I have and will continue to recommend them to everyone for all their vision needs.
Response from Warby Parker
March 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Susan T
March 14, 2026
5 out of 5
I've worn Warby Parker glasses for years - great value at a great price point
Response from Warby Parker
March 14, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Staci P
March 14, 2026
5 out of 5
⭐️⭐️⭐️⭐️⭐️
I had a great experience at Warby Parker. Elyse greeted me right away and was very professional and knowledgeable. I just needed a small adjustment to my nose piece, and she assisted me immediately and made sure everything fit perfectly.
Excellent customer service. I’ll definitely be back for my yearly eye exam and glasses upgrade.
Response from Warby Parker
March 14, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Ashlie V
March 10, 2026
5 out of 5
Very happy with my experience and multiple pairs of glasses. I will be a return customer!
Response from Warby Parker
March 10, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Ami I
March 10, 2026
5 out of 5
Had to replace lost glasses. Was seamless and had great help with picking out frames
Response from Warby Parker
March 10, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Betsy H
March 10, 2026
5 out of 5
Elyse Toolie was exceptionally professional, helpful and friendly. I had a great experience with her and it was my first Warby Parker experience.
Response from Warby Parker
March 10, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.