Gracing the walls of our second location in the Triangle is a colorful piece by Kristen Solecki, a tribute to the idyll of open-air reading.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Rodnell Batac
Introduction
Dr. Rodnell Batac is a state-licensed optometrist who graduated from the SUNY College of Optometry in 2024. Specializing in primary care optometry, Dr. Batac uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Video-Assisted Doctor Panel
Introduction
Our video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric assistant will perform eye tests to assess your vision, and then one of our remote doctors will video call in to the exam room to complete your exam
Dr. Samantha Southard
Introduction
Dr. Samantha Southard graduated from The Ohio State University College of Optometry in 2025. In addition to her optometry degree, she completed a residency at Duke University and specialized in pediatrics and ocular disease.
Dr. Rodnell Batac is a state-licensed optometrist who graduated from the SUNY College of Optometry in 2024. Specializing in primary care optometry, Dr. Batac uses cutting-edge technology and clinical expertise to perform a comprehensive eye health exam—prescribing eyeglasses, fitting contact lenses, evaluating eye health, and more for patients ages 4 and up.
Comprehensive exams starting at $85
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $35)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Durham, NC
4.8 out of 5(211 reviews)
Bri M
January 21, 2026
5 out of 5
The staff is helpful and friendly. I also really enjoy the ambiance of this store—it’s clean and the music is great.
Response from Warby Parker
January 21, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
DCL C
January 20, 2026
5 out of 5
The staff at the Streets at Southpoint Warby Parker store were very personable and professional 👍🏼
Response from Warby Parker
January 21, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Johanna F
January 19, 2026
5 out of 5
The staff at the Durham, NC Warby Parker went above and beyond to repair my son’s glasses. Thank you!
Response from Warby Parker
January 19, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
K G
January 19, 2026
5 out of 5
I went in to the shop today and received wonderful help from Amira. She overheard me talking to another associate who wasn’t as familiar with their inventory and tactfully slid in to offer perfect suggestions and great insight. I had been feeling a bit disappointed before she intervened but her help immediately put me at ease. She was so kind, genuine, and completely professional. Not everyone can strike that fine balance! She is an asset to this store and brand.
Response from Warby Parker
January 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Susan L
January 18, 2026
5 out of 5
My husband and I had a very good experience at Warby Parker in NC. The customer service was great! They were all friendly, courteous and so knowledgeable! Will definitely go back!
Response from Warby Parker
January 18, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
K.C. L
January 17, 2026
5 out of 5
This was my first visit to Warby Parker and it could not have gone any better. Elyse was very helpful, knowledgeable, and pleasant, and efficiently took care of questions and concerns. I hope the rest of the process will be just as wonderful and look forward to my new glasses (pun intended).
Response from Warby Parker
January 17, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
St m
January 14, 2026
5 out of 5
First time visiting Warby Parker. Stop in to see Bobby! Great customer service. I didn't feel stressed out! Informative visit!
Response from Warby Parker
January 14, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Erik E
January 10, 2026
1 out of 5
I bought three pairs of glasses here a few years ago and had a fine experience. Today, I walked in and was greeted by an employee asking how he could help me. I told him I was just looking around and he said "ok, you have five minutes." I understand wanting to get out at closing time, but that's a pretty weird way to greet a paying customer. You lost my business.
Response from Warby Parker
January 11, 2026
We are very sorry you did not have a great experience, Erik. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Jalen B
January 07, 2026
5 out of 5
Every member of the staff was extremely helpful and knowledgeable. It was a very safe and comfortable environment
Response from Warby Parker
January 07, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Dianne H
January 03, 2026
5 out of 5
Staff are knowledgeable and helpful. Unlike other optician/glasses stores, the staff greet you immediately and offer to help you. Great experience.
Response from Warby Parker
January 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sophie S
October 26, 2025
5 out of 5
Very helpful & friendly team! Super quick process and great selection.
Response from Warby Parker
October 26, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Melissa G
December 29, 2025
5 out of 5
Really great experience buying glasses here today. The staff were very helpful and patient trying to find the right size and style of frames for me. I have a pretty small face and it's usually hard to find good options at a traditional glasses store. But there were tons of options here and the staff were great about finding my size in back if it wasn't on display. They helped me wade through a lot of different options and stay organized along the way. Alicia and Melina especially were great! I also appreciated the glasses were affordable and I'll be able to submit for out-of-pocket reimbursement to my insurance carrier and pay less than I would have buying in network
Response from Warby Parker
December 29, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Matos M
December 29, 2025
5 out of 5
I was so pleased with the service I got at Warby Parker Streets at Southpoint. The staff was extremely knowledgeable and helpful. I would highly recommend as this is where I would get all my future glasses.
Response from Warby Parker
December 29, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Russ M
December 21, 2025
5 out of 5
I just visited the Warby Parker location at Southpoint and had a great experience. The staff provided excellent customer service, walked me through several frame options, and took precise measurements. The process was easy and stress-free, and I felt well taken care of from start to finish. Great attitude, great product, and an easy decision overall. Highly recommend.
Response from Warby Parker
December 21, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Emile G
December 13, 2025
5 out of 5
Great selection of glasses and very helpful staff!
Response from Warby Parker
December 13, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Denise H
December 02, 2025
5 out of 5
Comprehensive exam and terrific staff.
Response from Warby Parker
December 02, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Sohail K
November 28, 2025
5 out of 5
The representative who assisted with repairing my glasses was very dedicated in ensuring that the glasses were made as perfect as possible and she definitely succeeded.
Response from Warby Parker
November 28, 2025
Thank you so much for sharing this review! We hope to see you again soon.
jessie b
November 16, 2025
5 out of 5
Great selection and service.
Response from Warby Parker
November 16, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Ann P
November 15, 2025
5 out of 5
Staff is always very patient and helpful and well educated.
Response from Warby Parker
November 15, 2025
Thank you so much for sharing this review! We hope to see you again soon.
Amanda M
November 09, 2025
5 out of 5
Friendly, efficient service!
Response from Warby Parker
November 09, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Lindsey B
November 04, 2025
5 out of 5
We always have a really good experience at Warby. We have an elementary daughter in glasses and she's worn WB since she was 2, customer service has been great, as are her frames and lenses. 10/10!
Response from Warby Parker
November 04, 2025
Thank you so much for sharing this review! We hope to see you again soon.
K G
November 03, 2025
5 out of 5
We were very impressed with Elyse. She was knowledgeable, personable and efficient. One of the best store experiences we’ve had at a retail store.
Response from Warby Parker
November 03, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Paul S
October 31, 2025
5 out of 5
Fun and efficient
Response from Warby Parker
October 31, 2025
Thank you so much for sharing this review! We hope to see you again soon.
roland g
October 28, 2025
5 out of 5
Great experience. Received outstanding assistance from sales associate the moment I walked in the door.
Thanks 👍🏿
Response from Warby Parker
October 28, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
sid_chennaifoodie
February 21, 2023
5 out of 5
I recently had a fantastic experience at the Warby Parker store in Southpoint Mall. The store is beautifully designed, with a great selection of eyeglasses and sunglasses. The staff were incredibly friendly, knowledgeable, and helpful in assisting me with finding the perfect pair of glasses. They even helped me pick out a frame that was the right fit for my face shape and style preferences. The in-store technology for trying on glasses was really convenient and allowed me to see how different frames looked on me before making a decision. Additionally, the prices were very reasonable, and I appreciated the company's commitment to social responsibility and sustainability. Overall, I highly recommend Warby Parker Southpoint Mall for anyone in need of stylish and affordable eyewear. Thank you, Warby Parker team, for a great experience
Response from Warby Parker
February 22, 2023
Thank you so much for sharing this thoughtful review, Goutham! We are so glad you had a great experience, and we hope to see you again soon!