Round out your visit to our Huntersville location with a glimpse of the colorful, geometric mural that Durham-based artist Martha Clippinger made just for this space.
Meet the top-notch optometrists at Birkdale Village
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Huntersville, NC
4.8 out of 5(318 reviews)
Savita F
May 30, 2026
5 out of 5
They are very knowledgeable of what looks good on you and what suits you and they go above and beyond to help you
Response from Warby Parker
May 30, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Lauren N
May 30, 2026
5 out of 5
I picked up new glasses today and the frames and lenses will get to my home in 2 weeks. I was in and out of the store in under 15 min and the process was so quick and seamless. Highly recommend and a solid price point as well.
Response from Warby Parker
May 30, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Christie S
May 26, 2026
5 out of 5
I went to Warby Parker for the first time today. I have not been satisfied with other places (Lens Crafters and my own eye doctor). The prices were very high and Lens Crafters did not stand behind their product when I needed help. The girls at Warby Parker were fantastic!!! They were extremely helpful as well as kind!!! I love that my glasses are being shipped to my house and I can always go into the store if I need them adjusted. I am going to purchase my contacts from them as well as their prices are definitely competitive and cheaper than where I get them from now!!!
Response from Warby Parker
May 26, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
June F
May 23, 2026
5 out of 5
Convenient & good prices
Response from Warby Parker
May 23, 2026
Thank you so much for sharing this review! We hope to see you again soon.
DJ H
May 19, 2026
5 out of 5
Staff are knowledgeable and quite helpful... Went to the store a few weeks ago to look at frames, and the created an account for me tagging those frames... Went back today with my new eye prescription from my eye doctor, and they pulled up the frames, I made my choice - they measured for my progressive lenses, and filed my insurance... I paid and they are shipping the glasses to my home... Normally 10-14, but I paid like $30 to expedite and should have them in 3-5 days... Great selection of frames, incredibly cost-effective, and a great buying experience... Highly recommend...
Response from Warby Parker
May 19, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Khari B
May 10, 2026
5 out of 5
Excellent customer service! I visited the store after having an issue with one of my frames, and the team was outstanding. The staff were incredibly friendly, solution-oriented, and efficient—they resolved the problem quickly and at no cost. I’ll never go anywhere else for my glasses!
Response from Warby Parker
May 10, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Susan H
May 06, 2026
5 out of 5
Highly recommend, wonderful customer service and product choices.
Response from Warby Parker
May 06, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Wendy D
May 05, 2026
5 out of 5
Super helpful staff!
Response from Warby Parker
May 05, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jeanne H
May 03, 2026
5 out of 5
Amazing customer service! Super friendly staff wonderful prices and selection! Recommend to everyone! Thank you !
Response from Warby Parker
May 03, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Casey D
April 29, 2026
1 out of 5
Failed to explain appropriate billing, gave incorrect rebate amount, did not apply insurance, then left me with the bill and a suggestion that I should spend more money to get another rebate. Frustrating and an all around bad experience.
Response from Warby Parker
April 29, 2026
We are very sorry you did not have a great experience at our store. Please reach out to us at help@warbyparker.com if you would like to connect further — we would be happy to help from here.
PJ G
April 24, 2026
5 out of 5
If you've never tried Warby Parker glasses, I suggest you do. They're stylish, many selections and AFFORDABLE!
Response from Warby Parker
April 24, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Matthew U
April 23, 2026
5 out of 5
Great service!
Response from Warby Parker
April 23, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Belle
April 10, 2026
5 out of 5
My experience was relaxed and not rushed. Several nice frames to choose from.
CS Rep Ruby was very cordial, attentive and helpful with suggestions. I was very pleased with my choices of frames and lens. Hopefully they don't disappoint.
Response from Warby Parker
April 10, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Charlene M
April 09, 2026
5 out of 5
I would definitely go to Warby Parker again for my glasses. The service and selection was above par.
Response from Warby Parker
April 09, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Amy H
April 03, 2026
5 out of 5
The store was immaculate, the staff was very friendly and knowledgeable, they had a great selection, the process was quick! FIVE STARS!
Response from Warby Parker
April 03, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Renee G
April 01, 2026
5 out of 5
Helpful and knowledgeable staff. Great selection of frames. Easy checkout. Would highly recommend.
Response from Warby Parker
April 01, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Becky S
March 21, 2026
5 out of 5
Great frames and customer service! This is my second year purchasing.
Response from Warby Parker
March 21, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Mehmet
March 20, 2026
5 out of 5
Good variety of frames, friendly and knowledgeable staff, easy checkout process.
Response from Warby Parker
March 20, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Alan A
March 18, 2026
5 out of 5
I got terrific, help selecting my frames and the lens color
Response from Warby Parker
March 18, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Cindy S
March 18, 2026
5 out of 5
First visit to Warby Parker ever at Birkdale - what a pleasant surprise on the quality and pricing - actually bought 3 pair and it did not break the bank....Highly recommend.
Response from Warby Parker
March 18, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Shirley J
March 13, 2026
5 out of 5
Great service and very knowledgeable
Response from Warby Parker
March 14, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Carlos M
March 10, 2026
5 out of 5
he staff’s is very kind professional, the examination is thorough and complete, and they also offer a great selection of frames.
Response from Warby Parker
March 10, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Kasey K
March 10, 2026
1 out of 5
I was in this store for about 25 mins. I tried on so many frames and was carrying around probably 7 different frames. Not a single associate approached me to ask if I wanted help or was ready to order something. At first, they were busy so I understood, but by the time I left, 3 employees were just straightening the frames on the shelves. I never want to give my money to people who aren't interested in doing their job.
Response from Warby Parker
March 11, 2026
We are incredibly sorry to hear about your experience, Kasey. This is not the level of service we aim to provide, and we will absolutely pass your feedback along to our team. If you would like to discuss your experience further, please reach out to us at reviews@warbyparker.com
Brenda P
March 04, 2026
5 out of 5
Professional. Very helpful 👌 ☺️
Response from Warby Parker
March 04, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Alan B
March 03, 2026
5 out of 5
The customer service was great! All personnel was courteous, informed and answered all our questions. The selection and measurements were quick. They have lots of cool glasses!
Response from Warby Parker
March 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!