Guests in our Raleigh store are greeted by a mural of friendly faces and figures illustrated by North Carolina-born Rebecca Clarke.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Raleigh, NC
4.8 out of 5(460 reviews)
Jim M
August 26, 2026
5 out of 5
Excellent service and great glasses at a very decent price!!!
Response from Warby Parker
August 27, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Mrs. L
August 25, 2026
5 out of 5
Kayla was super fun and so helpful and made us feel like family. Would totally come back to Warby Parker!!!!
Response from Warby Parker
August 25, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Que M
August 24, 2026
5 out of 5
The customer service is amazing! I was able to get my new prescription for my glasses and have my questions answered!
Response from Warby Parker
August 24, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Brian B
August 24, 2026
5 out of 5
I've been buying my eye where for years from Warby Parker!! Says it all
Response from Warby Parker
August 24, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jennifer C
August 21, 2026
5 out of 5
Rachel was beyond amazing. Glasses shopping can be stressful, and she made it a joy!
Response from Warby Parker
August 22, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Ted B
August 16, 2026
5 out of 5
Rachel was awesome
Response from Warby Parker
August 16, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Celeste G
August 16, 2026
5 out of 5
Great experience at Warby Parker! They have a great selection of glasses, and the staff was friendly, helpful, and made the whole process easy. Definitely recommend stopping by!
Response from Warby Parker
August 16, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Traven B
August 15, 2026
5 out of 5
The staff is very professional and beyond kind! Definitely recommend!
Response from Warby Parker
August 15, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Fawzi A
August 15, 2026
5 out of 5
Extremely attentive!
Response from Warby Parker
August 15, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Matt L
August 15, 2026
5 out of 5
Gail is great
Response from Warby Parker
August 15, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Dylan B
August 15, 2026
5 out of 5
The staff are always pleasant, honest, and helpful. Willing to give critical but kind feedback that helps you find the best option overall, including style and options for lenses. I keep going back to this location for a reason, even to replace my fancy thin and light Japanese glasses (there's a story there, trust me). Always pleased and will continue to visit (though hopefully infrequently after getting the new glasses!)
Response from Warby Parker
August 15, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Doug B
August 14, 2026
2 out of 5
I have been a loyal customer for years and my most recent experience will make me look for a new option. The optician wouldn’t replace my lens that had a scratch because my prescription was out of date and she stated it was illegal. It is not under North Carolina General Statute § 90-235. It may be a company policy but to site the legality of it incorrectly is unacceptable.
Response from Warby Parker
August 18, 2026
We are very sorry you did not have a great experience, Doug. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
John C
August 11, 2026
5 out of 5
The staff at North Hills (Raleigh,NC) were very helpful and took the time to understand my needs.
Response from Warby Parker
August 11, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Vivi E
August 10, 2026
5 out of 5
I had an amazing experience at the Warby Parker in North Hills. Gale and Sandy were truly exceptional — they took their time with me, were incredibly patient, and never made me feel rushed. I’m a very difficult customer when it comes to glasses, and it’s usually hard for me to find frames that work for my face. But both Gale and Sandy were so sweet, kind, and genuinely accommodating.
They walked me through different styles, gave thoughtful feedback, and made sure I felt comfortable and confident throughout the entire process. Their professionalism and warmth made what is normally a stressful experience feel easy and even enjoyable.
If you struggle with finding glasses or just want to feel supported, I highly recommend visiting this location. Gale and Sandy are truly wonderful.
Response from Warby Parker
August 10, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Carol P
August 08, 2026
5 out of 5
Maggie did a fabulous job helping me get new glasses. I was having such a time figuring out the right configuration for two pairs - distance and reading vs. computer and reading vs just distance. Hard decision, and I wasn't feeling so good that day. Maggie was incredibly patient and kind, and gave me what I needed. I highly recommend Warby Parker in North Hills Raleigh for your glasses, and for sure, ask for Maggie 🥰!
Response from Warby Parker
August 09, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Laura
August 08, 2026
3 out of 5
I normally have a great experience here and the staff are so friendly and helpful. I went today and had a poor experience with one of the staff. She was rude and condescending. I probably won’t be back to this location again.
Response from Warby Parker
August 10, 2026
We are very sorry you did not have a great experience, Laura. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Ralph W
August 03, 2026
5 out of 5
The store is well lit. The employees are friendly and helpful and they smile. They acknowledge you as soon as you walk in.
Response from Warby Parker
August 03, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Stephanie B
August 03, 2026
1 out of 5
I tried for years to go to them but they’re not in network with a bunch of insurances which is very frustrating since they have a large selection but who pay out of pockets for eye glasses. That’s their specialty, shouldn’t be accepting most insurances?
Response from Warby Parker
August 03, 2026
Thank you so much for sharing your feedback, Stephanie. If you would like to discuss anything further, please reach out to us at reviews@warbyparker.com — we would love to connect.
JEHVONA P
July 23, 2026
5 out of 5
My experience was absolutely outstanding from start to finish. The professionalism, communication, and attention to detail exceeded my expectations. Every question I had was answered thoroughly, and I felt valued throughout the entire process. The service was efficient, knowledgeable, and genuinely caring. I couldn't have asked for a better experience. I would absolutely recommend them to anyone looking for quality service. Thank you for going above and beyond—10/10!
Response from Warby Parker
July 23, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kevin P
July 13, 2026
5 out of 5
Great customer service
Response from Warby Parker
July 13, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Laura S
July 10, 2026
5 out of 5
Wonderful, trendy selection and kind, knowledgeable staff!
Response from Warby Parker
July 10, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Allicia H
July 07, 2026
5 out of 5
Customer service team was excellent
Response from Warby Parker
July 07, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Frances H
July 06, 2026
5 out of 5
Excellent customer service and prices.
Response from Warby Parker
July 06, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Warren K
July 03, 2026
5 out of 5
I started wearing prescription glasses regularly about six years ago and just ordered my fourth consecutive pair from Warby Parker. The selection in the store is great, the staff are friendly and responsive, and I walk out every time feeling like I got a fair deal on a nice pair of glasses that I can't wait to arrive at my home. I can't imagine going anywhere else for my glasses.
Response from Warby Parker
July 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Christina O
July 03, 2026
5 out of 5
Dr Sheppard was really thorough and the sales staff is super friendly!
Response from Warby Parker
July 03, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!