Guests in our Raleigh store are greeted by a mural of friendly faces and figures illustrated by North Carolina-born Rebecca Clarke.
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Raleigh, NC
4.8 out of 5(471 reviews)
Orna D
September 19, 2026
5 out of 5
They made it easy to look through glasses that would fit my face and respond to my style choice. Taylor made the experience fun and easy. She was helpful but also respectful of my wishes.
Response from Warby Parker
September 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Selena M
December 06, 2025
5 out of 5
Taz, was awesome,kind, attentive and on point, great guidance,and everything went fast and smooth.
Response from Warby Parker
December 06, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jen B
September 15, 2026
5 out of 5
Customer service was patient, friendly, and efficient... Sandy and another woman (sorry, I didn't catch her name) were informative and helpful.
There is a wide range of options starting at $95 for the frames. Checkout process was smooth. Can't wait for them to come in.
Response from Warby Parker
September 15, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Lauren K
September 15, 2026
5 out of 5
What a refreshing and wonderful experience. Maggie was beyond helpful and even helped me file insurance on the spot. My daughter left so happy and excited for her new glasses. Extremely reasonable prices and service that you can’t find anywhere. Exceptional. Definitely recommend. Thanks again Maggie for your help and generosity with your time, expertise and knowledge in navigating all things glasses. We will be customers for life.
Response from Warby Parker
September 15, 2026
Thank you so much for sharing this review! We hope to see you again soon.
jesse w
September 14, 2026
5 out of 5
Great service
Response from Warby Parker
September 14, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Heather G
September 12, 2026
5 out of 5
Easy to find an affordable pair of glasses quickly! Prescription glasses under $100 can’t be beat!
Response from Warby Parker
September 12, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
AL
September 20, 2022
5 out of 5
Great staff; super friendly and welcoming without being too pushy!
Carol J
September 07, 2026
5 out of 5
Warby Parker at North Hills is the best. I always receive great service and I am confident in my selection because of the service that is provided.
Response from Warby Parker
September 07, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Deliana D
September 03, 2026
5 out of 5
I had an excellent experience at Warby Parker in North Hills today. Everyone was very friendly and helpful, and they helped my daughter find the perfect pair of glasses. They also fixed the loose arm on her current glasses. Great service!
Response from Warby Parker
September 03, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jim M
August 26, 2026
5 out of 5
Excellent service and great glasses at a very decent price!!!
Response from Warby Parker
August 27, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Mrs. L
August 25, 2026
5 out of 5
Kayla was super fun and so helpful and made us feel like family. Would totally come back to Warby Parker!!!!
Response from Warby Parker
August 25, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Que M
August 24, 2026
5 out of 5
The customer service is amazing! I was able to get my new prescription for my glasses and have my questions answered!
Response from Warby Parker
August 24, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Brian B
August 24, 2026
5 out of 5
I've been buying my eye where for years from Warby Parker!! Says it all
Response from Warby Parker
August 24, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jennifer C
August 21, 2026
5 out of 5
Rachel was beyond amazing. Glasses shopping can be stressful, and she made it a joy!
Response from Warby Parker
August 22, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Ted B
August 16, 2026
5 out of 5
Rachel was awesome
Response from Warby Parker
August 16, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Celeste G
August 16, 2026
5 out of 5
Great experience at Warby Parker! They have a great selection of glasses, and the staff was friendly, helpful, and made the whole process easy. Definitely recommend stopping by!
Response from Warby Parker
August 16, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Traven B
August 15, 2026
5 out of 5
The staff is very professional and beyond kind! Definitely recommend!
Response from Warby Parker
August 15, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Fawzi A
August 15, 2026
5 out of 5
Extremely attentive!
Response from Warby Parker
August 15, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Matt L
August 15, 2026
5 out of 5
Gail is great
Response from Warby Parker
August 15, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Dylan B
August 15, 2026
5 out of 5
The staff are always pleasant, honest, and helpful. Willing to give critical but kind feedback that helps you find the best option overall, including style and options for lenses. I keep going back to this location for a reason, even to replace my fancy thin and light Japanese glasses (there's a story there, trust me). Always pleased and will continue to visit (though hopefully infrequently after getting the new glasses!)
Response from Warby Parker
August 15, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Doug B
August 14, 2026
2 out of 5
I have been a loyal customer for years and my most recent experience will make me look for a new option. The optician wouldn’t replace my lens that had a scratch because my prescription was out of date and she stated it was illegal. It is not under North Carolina General Statute § 90-235. It may be a company policy but to site the legality of it incorrectly is unacceptable.
Response from Warby Parker
August 18, 2026
We are very sorry you did not have a great experience, Doug. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
John C
August 11, 2026
5 out of 5
The staff at North Hills (Raleigh,NC) were very helpful and took the time to understand my needs.
Response from Warby Parker
August 11, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Vivi E
August 10, 2026
5 out of 5
I had an amazing experience at the Warby Parker in North Hills. Gale and Sandy were truly exceptional — they took their time with me, were incredibly patient, and never made me feel rushed. I’m a very difficult customer when it comes to glasses, and it’s usually hard for me to find frames that work for my face. But both Gale and Sandy were so sweet, kind, and genuinely accommodating.
They walked me through different styles, gave thoughtful feedback, and made sure I felt comfortable and confident throughout the entire process. Their professionalism and warmth made what is normally a stressful experience feel easy and even enjoyable.
If you struggle with finding glasses or just want to feel supported, I highly recommend visiting this location. Gale and Sandy are truly wonderful.
Response from Warby Parker
August 10, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Carol P
August 08, 2026
5 out of 5
Maggie did a fabulous job helping me get new glasses. I was having such a time figuring out the right configuration for two pairs - distance and reading vs. computer and reading vs just distance. Hard decision, and I wasn't feeling so good that day. Maggie was incredibly patient and kind, and gave me what I needed. I highly recommend Warby Parker in North Hills Raleigh for your glasses, and for sure, ask for Maggie 🥰!
Response from Warby Parker
August 09, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Laura
August 08, 2026
3 out of 5
I normally have a great experience here and the staff are so friendly and helpful. I went today and had a poor experience with one of the staff. She was rude and condescending. I probably won’t be back to this location again.
Response from Warby Parker
August 10, 2026
We are very sorry you did not have a great experience, Laura. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.