Village District

Ava and T were the best! I’m very picky and they stuck with me through the whole process in picking the right pair. They even helped me figure out my insurance too!

Staff was awesome… spent a lot of time with me getting it just right. So much appreciated their engagement!

Doctor Broza gave a thorough examination and answered my questions and concerns! The staff was also friendly and helpful.

I had an excellent experience at Warby Parker in the Village District. The staff was welcoming, knowledgeable, and patient as I explored different frames and lens options. They helped me choose a pair that fit comfortably, complemented my face, and matched the professional look I wanted. Everything was explained clearly, and I never felt rushed or pressured to make a purchase. I left feeling confident in my selection and would gladly recommend this location.

Great staff - very easy to work with. Utilized insurance easily

Great service! Alex was very helpful & managed multiple customers at the same time.

I had a blast. Everyone was so kind and hyped me up when I was picking out my frames. Loved my time here!!!

Great experience. Eye exam and glasses selected. “T” was Very helpful and patient in helping me select glasses.

Great customer service. Love the quick and simple process. My sales rep "T" was so professional and suggested exactly what I wanted.

Very helpful staff!

Amazing staff!

My husband and I both went in for new glasses and they were very helpful. I wanted prescription sunglasses as well, but T talked toe about transition lenses instead which saved me a lot of money. Great experience.

I went in to get a new pair of glasses and T was very helpful and made the process super easy! Lots of fun frames to try on!

Thank you T!

Stellar service; friendly technicians, wide selection, cost effective

Excellent experience. Went on a Thursday around lunch and no waiting. We looked on line first and narrowed our frame selection down. However, it was also helpful to try on other frames to finalize. Malcolm waited on my husband and I and was super! He deserves a raise or bonus😉😊

They take my insurance, the doctor is very sharp and knowledgeable and the front-of-store staff were very friendly and helpful. The prices were good. I'll keep coming back as long as my eyes last.

Thank you for the great customer service from Lori!

I stopped by Warby Parker after my 12-year-old son's eye appointment at MyEyeDr., which is conveniently located right across the street. He needed a pair of readers, and from the moment we walked in, we were greeted warmly by two team members who were both friendly and welcoming. One of the associates helped us find exactly what we were looking for. After we mentioned that we wanted clear frames, she brought out three different options for my son to try on. We ended up choosing the second pair, and the process felt easy and unrushed. I initially thought my vision insurance would cover the purchase. The associate made multiple attempts to process it, but unfortunately Warby Parker was out of network. Even though my insurance was not accepted, I was prepared to purchase the glasses. She clearly explained what documentation I would need to submit for reimbursement, which I really appreciated. While she was looking into the insurance, I noticed how clean, organized, and well-maintained the store was. The bright, airy design made the shopping experience feel comfortable and inviting. Before we left, I asked if she could clean and tighten my own glasses. She happily did so and mentioned that my frames were beginning to show some wear. She was absolutely right, and it reminded me that it's probably time to replace them. Overall, the experience was quick, easy, and convenient from start to finish. The customer service was excellent, and I would definitely return to Warby Parker for future eyewear purchases.

Great service and friendly staff!