Glimpse the colorful, abstract illustrations on display throughout this store as you browse for your next pair of glasses or sunglasses.
Meet the top-notch optometrists at Mayfaire Town Center
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Wilmington, NC
4.9 out of 5(447 reviews)
Jack M
June 11, 2026
5 out of 5
We had an amazing experience at Warby Parker. The staff was extremely helpful and made the entire process enjoyable and stress-free. It was refreshing to work with people who genuinely wanted to help us find the right glasses rather than simply trying to sell us something. Their knowledge, patience, and honest guidance made all the difference. We were so pleased with the experience that we ended up purchasing three pairs of glasses. Thank you to the entire team for providing such outstanding customer service!
Response from Warby Parker
June 11, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Andy F
June 07, 2026
5 out of 5
My first time and definitely won't be my last. From the moment I walked in, friendly knowledgeable staff greeted me. What I loved about it, absolutely no stress or upselling. Whole experience from start to finish was extremely pleasant. I've already told family they need to go there when they need vision services.
Response from Warby Parker
June 07, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Katie H
June 03, 2026
4 out of 5
The staff was helpful, positive, thorough, clear. And it was very convenient to get the exam there too. That process was good and the staff was nice. Took longer than we planned.
Response from Warby Parker
June 03, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jennifer W
June 03, 2026
5 out of 5
I had the best experience with Warby Parker yesterday! The staff was very knowledgeable and super friendly and Andrea helped make my selection in glasses super easy! I was amazed at how much of a selection they had and most styles fit pretty well, which has never been the case with most designer glasses. I highly recommend Warby Parker!
Response from Warby Parker
June 03, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Morgan W
May 31, 2026
1 out of 5
Salesman working seemed like he didn’t really want to help me. Asked about their products and he responded in a very sarcastic tone then went back to talking with his coworkers. Was going to buy a pair of sunglasses but I put them back and will not return.
Response from Warby Parker
June 01, 2026
We are very sorry you did not have a great experience, Morgan. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Charles P
May 29, 2026
5 out of 5
Walked in, was immediately greeted and helped by a knowledgeable, courteous salesman who answered all my questions and reached a solution for me. One stop. DONE
Response from Warby Parker
May 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Tony G
May 29, 2026
5 out of 5
Sam the optometrist and Andrea (I believe) the store manager took care of an issue for me with the best and most personal customer service that I have experienced in a very long while. I left the store extremely happy.
Outstanding team at the Mayfair location.
Response from Warby Parker
May 29, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Liz C
May 28, 2026
5 out of 5
We had a really great experience, the sales people and techs were extremely helpful and friendly and pleasant.
Response from Warby Parker
May 28, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Tresie S
May 27, 2026
5 out of 5
Staff was so helpful and friendly! They have so many great looking frames to choose from. Will always buy my glasses from Warby Parker in Wilmington!
Response from Warby Parker
May 27, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jessica E
May 24, 2026
5 out of 5
Fantastic customer service, great glasses to choose from, and excellent prices.
Response from Warby Parker
May 24, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Vicki L
May 23, 2026
5 out of 5
My experience at Warby Parker was painless. The service provided by Kerry was outstanding. She was helpful,pleasant and easy to work with. I highly recommend this eyeglass store in Mayfaire. I can't wait until the new glasses arrive.
Response from Warby Parker
May 23, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Ty P
May 23, 2026
5 out of 5
Excellent customer service and recommendations. Great selection with courteous employees .
Response from Warby Parker
May 23, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Lindsay F
May 22, 2026
5 out of 5
Warby Parker made my first eye exam stress free and fun! From the moment I walked in I was greeted with the warmest welcome by the greatest people! Andrea and Justin make you feel like you are visiting a friend you haven't seen in a long time and the level of customer service and care is off the charts! Kane was professional and kind as he administered my eye exam and picking out the perfect frames was way easier than I thought! I will recommend this Warby Parker to anyone and everyone who asks and if you are fortunate enough to meet Andrea or Justin be sure to give them a big smile!
Response from Warby Parker
May 22, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jerry G
May 08, 2026
5 out of 5
Sam was awesome!!
Response from Warby Parker
May 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sophia K
May 08, 2026
5 out of 5
Great store! I just love WP! I did an exam and purchased glasses and contacts. It was efficient and they did all the heavy lifting. Justin was extremely helpful on the retail side of things - he helped me choose glasses, sunglasses, and even submitted the insurance claim. It was a lovely experience!
Response from Warby Parker
May 08, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Robert M
May 06, 2026
5 out of 5
Fantastic experience
Response from Warby Parker
May 06, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Mackenzie W
April 30, 2026
5 out of 5
I had such an amazing experience shopping for prescription glasses today. From start to finish, the employees at this location were incredibly helpful. The manager also went above and beyond by not just showing me options but also helping me pick out the cutest pairs of glasses. Will be coming back to this location.
Response from Warby Parker
April 30, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Chris H
April 28, 2026
5 out of 5
Friendly and extremely helpful staff!
Response from Warby Parker
April 28, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Angela D
April 26, 2026
5 out of 5
Excellent customer service— they not only helped us find exactly what we wanted but also assisted with filing our insurance. Everything was handled efficiently and seamlessly and we loved the frame selection too!
Response from Warby Parker
April 26, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Mary M
April 25, 2026
5 out of 5
Manager replaced my broken glasses at no cost since less than a year old and frames were discontinued. Another worker helped me pick new frames
Response from Warby Parker
April 25, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Tollbooth W
April 23, 2026
1 out of 5
Never had an eye issue in the past, went in for a vision exam.
Even before the exam started, they were trying to sell me glasses. I explained I was just there for a test.
Met virtually with a tech for the exam, even before the exam started they said something along the lines “they will be testing me for my new glasses”
I reiterated nothing was wrong with my vision, just wanted a check up.
Then waited a good 15-17 minutes before the Dr connected only for them to try to sell me a pair of glasses for my computer only, as nothing was wrong with my vision.
People in store were nice enough, but their virtual techs and Drs are essentially used car salespeople.
If you need an exam, I would stay far far away.
Response from Warby Parker
April 26, 2026
We are very sorry you did not have a great experience. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
Roberta T
April 21, 2026
5 out of 5
Sam was the amazing component in my experience at Warby Parker. Definitely would recommend Sam and will return for future visits.
Response from Warby Parker
April 21, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Katie M
April 20, 2026
5 out of 5
Both of the men who helped me today were so helpful and engaged in finding me the perfect glasses!
Response from Warby Parker
April 20, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Patricia F
April 18, 2026
5 out of 5
My husband and I went to Warby Parker to find him a new pair of glasses. He just recently updated his prescription and needed to update his frames. Our technician was very knowledgeable, personable and made us feel very comfortable with the whole process. Job well done. Looking forward to seeing his new updated glasses.
Response from Warby Parker
April 19, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Carole
April 18, 2026
5 out of 5
The staff at Warby Parker went out of their way to help me select the best glasses for my face as well as measure to ensure proper fit.
Response from Warby Parker
April 19, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.