Glimpse the colorful, abstract illustrations on display throughout this store as you browse for your next pair of glasses or sunglasses.
Meet the top-notch optometrists at Mayfaire Town Center
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Video-Assisted Doctor Panel
Introduction
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Video-assisted exams are performed by a panel of state licensed remote doctors. An in-person optometric technician will perform eye tests to assess your vision, and then a remote doctor will video call in to the exam room to complete your exam
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Wilmington, NC
4.9 out of 5(467 reviews)
Maureen F
July 21, 2026
5 out of 5
Employees were super friendly, helpful, and efficient.
Response from Warby Parker
July 21, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Andrea P
July 20, 2026
5 out of 5
Andrea was excellent. She was very helpful and knowledgable. She made it a very pleasant experience.
Response from Warby Parker
July 20, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Denise Z
July 14, 2026
5 out of 5
Morgan and Sam were so helpful!
Response from Warby Parker
July 14, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Kimberly L
July 13, 2026
5 out of 5
Great support at the Mayfaire Warby Parker.
I was in and out in 20 minutes with prescription glasses and sunglasses. Friendly help that let me shop on my own.
Response from Warby Parker
July 13, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Allison M
July 12, 2026
5 out of 5
Incredible customer service. I went in to buy classes for myself and 2 children. They were so helpful and attentive.
Response from Warby Parker
July 12, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Danyelle R
July 11, 2026
5 out of 5
Outstanding customer service! Kari and Sam's funny, interactive, and educational customer service is exactly the kind of care that makes for a perfect five-star visit. Highly recommend!
Response from Warby Parker
July 11, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Cristian C
July 08, 2026
5 out of 5
The folks inside are very friendly I usually just shop online from Warby Parker but, I’m glad I came in today.
Response from Warby Parker
July 08, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Chasity G
July 07, 2026
5 out of 5
I went to Warby Parker for the first time and upon entry I was greeted and as I was searching for the perfect glasses Andrea came up to help me and when I couldn’t find the size I wanted she went above and beyond to get me the size and color I wanted the entire time she had a smile on her face she was extremely funny and awesome to be around. For checkout Sam was very informative and I enjoyed our conversations and shared laughs I say my visit was 10000/10 I will definitely be a returning customer .. I live an hour and a half away and will be willing to drive to see them again ! They are both extremely nice people to be around and talk with… The atmosphere was refreshing and their smiles and laughter lit up the room! Thank you again for going above and beyond for me
Response from Warby Parker
July 07, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Laura M
July 06, 2026
5 out of 5
Megan was so helpful and so nice! She explained where everything was in the store which was so helpful. She also was great with suggestions for frames that suited me & what I was looking for! 10/10 recommend this store & their staff!!
Response from Warby Parker
July 06, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Heather T
July 05, 2026
5 out of 5
I had a great experience. My sales associate was very friendly, knowledgable and helpful.
Response from Warby Parker
July 05, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Trish A
June 26, 2026
5 out of 5
I have purchased glasses and sunglasses at two different Warby Parker locations and online. I have been very satisfied with all of my purchases and all of the customer service people who I have interacted with on all occasions. Thank you Warby Parker.
Response from Warby Parker
June 26, 2026
Thank you so much for sharing this review! We hope to see you again soon.
suzanne w
June 23, 2026
5 out of 5
Great experience!!! Will always buy my glasses there from now on!
Response from Warby Parker
June 23, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Sean M
June 20, 2026
5 out of 5
The associates at the store were absolutely outstanding — Kari and the gentleman who assisted me were both fantastic. They were incredibly friendly and helped me choose my first pair of glasses with patience and great advice. It was refreshing to experience such exceptional customer service. They truly enhanced the value of the Warby Parker brand.
Response from Warby Parker
June 20, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
James S
June 17, 2026
5 out of 5
I’ve bought like 50 pairs from the store the manager I think her name is Andrea is an absolute savage very helpful in every way.
Response from Warby Parker
June 17, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
William Z
June 17, 2026
5 out of 5
Very efficient, reasonably priced. Customer service was excellent.
Response from Warby Parker
June 17, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Hunter H
June 16, 2026
5 out of 5
The team here is great and you can tell the corporate culture is encouraging an exceptional customer experience. I'll be back!
Response from Warby Parker
June 16, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Andrew S
June 12, 2026
5 out of 5
Great customer service and products are of high quality.
Response from Warby Parker
June 12, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Jack M
June 11, 2026
5 out of 5
We had an amazing experience at Warby Parker. The staff was extremely helpful and made the entire process enjoyable and stress-free. It was refreshing to work with people who genuinely wanted to help us find the right glasses rather than simply trying to sell us something. Their knowledge, patience, and honest guidance made all the difference. We were so pleased with the experience that we ended up purchasing three pairs of glasses. Thank you to the entire team for providing such outstanding customer service!
Response from Warby Parker
June 11, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Andy F
June 07, 2026
5 out of 5
My first time and definitely won't be my last. From the moment I walked in, friendly knowledgeable staff greeted me. What I loved about it, absolutely no stress or upselling. Whole experience from start to finish was extremely pleasant. I've already told family they need to go there when they need vision services.
Response from Warby Parker
June 07, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Katie H
June 03, 2026
4 out of 5
The staff was helpful, positive, thorough, clear. And it was very convenient to get the exam there too. That process was good and the staff was nice. Took longer than we planned.
Response from Warby Parker
June 03, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Jennifer W
June 03, 2026
5 out of 5
I had the best experience with Warby Parker yesterday! The staff was very knowledgeable and super friendly and Andrea helped make my selection in glasses super easy! I was amazed at how much of a selection they had and most styles fit pretty well, which has never been the case with most designer glasses. I highly recommend Warby Parker!
Response from Warby Parker
June 03, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Charles P
May 29, 2026
5 out of 5
Walked in, was immediately greeted and helped by a knowledgeable, courteous salesman who answered all my questions and reached a solution for me. One stop. DONE
Response from Warby Parker
May 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Tony G
May 29, 2026
5 out of 5
Sam the optometrist and Andrea (I believe) the store manager took care of an issue for me with the best and most personal customer service that I have experienced in a very long while. I left the store extremely happy.
Outstanding team at the Mayfair location.
Response from Warby Parker
May 29, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Liz C
May 28, 2026
5 out of 5
We had a really great experience, the sales people and techs were extremely helpful and friendly and pleasant.
Response from Warby Parker
May 28, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Tresie S
May 27, 2026
5 out of 5
Staff was so helpful and friendly! They have so many great looking frames to choose from. Will always buy my glasses from Warby Parker in Wilmington!
Response from Warby Parker
May 27, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.