Village Pointe

The people who have helped me at the Omaha and Minneapolis stores have been nice and accommodating. There's a nice variety of glasses styles and prices are reasonable. I wish progressive lenses were available without having to spend the extra money on an eye exam, though.

I had a pretty good idea what frames I wanted when I got there, but the staff was super helpful in pointing me to the styles I had my eyes on and quickly answered all my questions so I could get on with my day! They made it so easy!

The Dr is amazing, The staff in the store make you feel like an idiot when trying to get glasses adjusted. I am on my second remake of lenses as the first one was measured incorrectly. The prescription was great but the store staff were abysmal. The remake was ordered incorrectly a - instead of a +. Could not see a thing nor would I ever see a thing (even the Dr said that lol). The store staff flat out told me I had to let my eyes get use to them. BS, when I said I wanted a refund they said well let us get you back in with the DR. Prescription was fine she figured out it was ordered incorrectly. Literally received second remake, ok, need adjustment. Take the 20-30 minute drive again, the young man who waited on me again would not listen to my issue, “oh they look like they are sitting fine on your face” Distance is still not clear! He did not adjust anything but the ear piece and that did nothing for where they sit. They slide down constantly. Oh, well I am on my rant, the original appointments for my wife and I, we both received the prescription and promptly/ rudely told, they could not manufacture my wife’s. We went to a store In the same mall and they made them for her. No issue. I refuse to use Warby Parker in the future, the Dr is amazing but the store staff needs to learn listening skills and try to assist people instead of just wanting to get you out of the store. I am going to try this new pair for a period and if they do not get better, I will drive the drive again for a refund. I refuse to ever use Warby Parker in the future! Do not! I repeat, Do NOT ever use this store. I give it 1 star because of the Dr. she is awesome!!

"Nóstimos" as usual! I had such a lovely afternoon at the Warby Parker ! The staff were very knowledgeable about what I could get and the selection was great. I always have such a difficult time deciding what to order but that was some of the best brunch I've ever had. Bon appetit!

The staff is excellent, lighting is fantastic, the store it very clean and their eyewear is excellent. I am a returning customer !

This was a great way to buy glasses. I already had my prescription uploaded because I was about to buy online but I decided I wanted to see the frames in person. I was glad I did because I found great frames and the rest of the process went really fast.

Employees were very kind gave honest opinions about which frame looked best - this was very nice since I was shopping alone. Showed me multiple options for frames and color. Also took my HSA so bonus!

Dena was awesome in fixing my mother's glasses.

My first visit and purchase from Warby Parker was perfect! Service was courteous and respectful in a bright showroom. I was met with guidance, questions, answers and quick service. I was done with my selection and purchase in less than 30 minutes! Great experience!

The optician was friendly and efficient.

The staff was very friendly and helpful. They immediately recognized that extra wide frames would fit me best. Once I had picked a pair the ordering process was fast and I was out of the store in minutes.

La Tasha has helped me many times. Always friendly and takes care of me. Highly recommend

We chose Warby Parker because of the reviews on Google, and we are so glad that we did! The entire team was welcoming and incredibly helpful, and stayed with us to ensure that we were able to find the perfect pair. I have a massive melon - but Will was gracious and worked to help me find precisely what I wanted while providing honest and open feedback when I asked for it. I was shocked by the value provided. Normally I spend $700+ for glasses…and that is WITH insurance. (I always have to pay the extra for the super thin lenses since my prescription is so bad, plus, I need progressives, anti-scratch, and blue light coatings) At Warby Parker I was able to get an exam, digital imaging, and my new glasses with ALL of the bells and whistles for less than $550 - and WITHOUT INSURANCE! Thanks, to the team at Warby Parker, for a flawless experience.

We had the best experience at Warby Parker! Our 15 year old daughter needed glasses and we are new to the whole process of finding frames and fitting them but the associates at Warby Parker made it so easy and fun! My daughter is excited to her new look and I feel confident in what she chose and the service we received

I'm hoping they apply for out of network to help pay for eye exam

Great service, highly recommend!

Absolutely recommend Warby Parker. The whole experience was easy, welcoming, and professional from start to finish. The store was clean, well organized, and the team made picking out frames feel simple instead of overwhelming. I especially want to compliment the store manager, Rosie. Her and her staff were friendly, knowledgeable, patient, and genuinely helpful. They answered my questions, gave honest recommendations, and made sure everything felt right. You can tell everyone really cares about the customer experience. Highly recommend this location to anyone looking for glasses, sunglasses, or just a great in-store experience. Rosie and the team were excellent!

Wowser! Great service all-around and I loved how fast my glasses arrived. 4 days flat and I even had one of those blue or green light filters on there, too, for when I'm browsing the web on my computer screen. I'll be back with my daughter and dog, Fido, in the coming months. Maybe I can even bring my husband, Ralph, with me, too! Thanks, Mr. Parker!

I wish I had asked the name of the associate who helped me, because she was wonderful! She helped all three of us find exactly what we needed, and was so wonderful in filling out all our insurance paperwork. I will 100% be going here exclusively in the future. Fantastic and friendly customer service.

The service in store was great, but i have yet to receive my glasses. My order was placed on April 24th. Spoke with customer service today and they told that there's an issue getting the lenses and have no idea how long it will take????