Cherry Hill Mall

Crys is the best tech!

Alicia from Cherry Hill store was absolutely the most pleasant, knowledgeable and great stylist for helping with my two glasses purchases. Thank you Alicia!!!

Excellent Customer Service by all staff members at this location. This is my second year ordering glasses from Warby Parker. Last year's glasses had an optional clip on available for the sun....and they look stunning! I added them to my order for an additional nominal fee. Very similar to the RayBan Aviator style. You cannot get stylish frames with all the options offered for $95 for single vision lenses anywhere else. They also offer many other types of specialty lenses at reasonable prices. Also, met the Store Manager who helped me decide on the perfect frames for me. Staff Members quickly pulled up my account, pulled frames I had marked as favorites so that I could start trying them on and start the process of elimination. I was the only one in the store a half hour before closing so it was an even greater experience. The entire team provided me with their feedback on the frame styles that best suited me and we all agreed on the very frame that I selected as my top favorite but was also the very last frame I was handed to try on. Quickest process for ordering in record time of twenty seven minutes from the time I entered the store! Doesn't get any better this!!! Kudos to the entire team working this last day of 2025! PS: Warby Parker is Out of Network for my Vision Benefits provided by my Health Insurance Carrier but Warby provides a detailed receipt for submission for reimbursement. My Out of Network Claims for Vision Benefits are reimbursed at 50% but at $95 for a complete pair of stylish glasses it is certainly worth it and my actual out of pocket cost reimbursement is $47.50.

Very professional place. The doctor actually took time to really check my eyes, didn't rush and explain everything to me also she was trying to find solution for my problem. Great experience and I highly recommend this place.

Great services, excellent employees and treat customers nicely & kindly.

Quality Eyewear at a reasonable price. Great customer service!

Great experience! Thank you!

So simple and quick to pick out frames. Biggest selection and useful associates

I really like the eye doc here! She was great. However the staff was so eager to help it was kind of annoying. I felt like as soon as I told one person I’m ok I didn’t need help another staff member popped up and asked the same question! I was already going to buy glasses and it felt distracting to have so many people offer help when I didn’t need any. It felt like I had to rush to decide so they would stop trying to help me lol. I also felt like the “digital imaging” extra cost was a bit of a scam since that’s something primarily older people or those with issues need & in the booking fee it doesn’t lay it out. (Extra $35) I know that’s a warby complaint not this specific location but when I did bring up the price difference ahead of my exam they did not say I could opt out of the digital imaging. Kind of leaves a bad taste when things like this happen. I’m in my late 20s so I don’t have glycoma or cataracts. Overall unlikely I’ll use this store again

The staff/techs and Dr. Jenza were great and professional

Good experience. Kevin provided good service. I was very happy. I ordered new prescription glasses

Friendly employees and good selection. I’d like to see more wide frame options in the future, but they do offer some. I will be back to have my frames adjusted in person.

I have not received the glasses yet, but it was the easiest shopping experience I've ever had when buying eyeglasses. I found the frames I liked within a few minutes (this was after looking at at least a half a dozen other stores). The sales associate scanned my face, scanned my prescription, and ran my credit card in less than five minutes.

I went in because of the value but I may be switching all of my eye care to Warby Parker. Service was exceptional and I felt very welcomed.

Kevin and the other experts are knowledgeable and kind. Our many questions were answered. We will benefit from Kevin’s guidance.

Great experience. Associates are always so courteous and helpful.

Kevin store associate very helpful

Store is good, great collection but poor customer service, few associates at store seem least interested in helping the customer or even placing the order for us. We went ahead with the order only because we spent good amount of time looking for the frames, if not we would have chosen another store.

I had a great experience here. I was greeted on my arrival. The store was clean and well organized. I was quickly taken to my eye exam and moved to that process with efficiency, friendliness and knowledge from the optometrist. The associates in the store were helpful in eating me to buy glasses and prescription sunglasses using my insurance and getting the best deal possible. This is my second time there and I’ve had nothing but good experiences.

Very good customer service. Great selection of products. Very professional.