Stuyvesant Plaza

I was so excited to have my eye appt and to get glasses from here. I got there after booking my appointment online several days ago and was told that I was not in the books and no such appointment existed. What a first impression! I won’t be back. A waste of my time.

Each frame is labeled narrow, medium, wide. I take a narrow frame & often have to randomly search through / try on many to find a narrow fit. I was able to quickly establish my selection based on the narrow criteria. There seem to be a fair selection of each type, but I’m especially grateful for a descent selection of narrow frames.

Website says they provide free eclipse glasses but this is an advertisement, they don't have any eclipse glasses.04/04/2024

The selection is great and the ordering process took no time at all.

The store is great. I am so glad there is a WP in the capital region to peruse. I am disappointed that there isn’t an actual optometrist in the building it’s all virtual. When will the owners be adding an in-house Optometrist? Having utilized their service in other major cities an in-house optometrist can be very helpful. I love the WP brand, but this store is just the beta version of the Brand in a major city. Please give the capital region the full WP experience it deserves.

Great prescription glasses at a terrific price!

Great staff, fast, clean store, efficient and kind.

Outstanding service and Eyewear!!!

Very welcoming and helpful staff. Selection of frames was great. The store was very well arranged and enough mirrors and space that felt comfortable. Best service. Highly recommend.

I had a great experience at Warby Parker yesterday. The staff was knowledgeable, friendly and efficient. The best experience I've ever had purchasing new glasses.

The staff tries very hard. Corporate, you need to open one more location in a 50 mile radius. Appointments are near impossible to get, constant electronic problems with remote appointments. I am returning all of my W Parker products rather than have to deal with that under-equipped location be my local store.

Warby Parker has the best selection of frames! They are unique and fashionable. The staff is knowledgeable and very helpful.

at a time when customer service seems to be a thing of the past, that is NOT the case at Warby Parker's Stuyvesant Plaza location. the staff is terrific. friendly, professional, and offering all the help you need and want, but no more than that. patient, very familiar with the products, and ready to help any way they can. my wife and I went in over the weekend. I needed some WP glasses tightened, which they were happy to do. (and they cleaned them too.). my wife was shopping for frames. they gave us all the time we needed, made a few suggestions, and ultimately we made the purchase. a positive, happy experience.

Immediately impressed with staff greeting, friendliness. Store is clean,organized, has a good selection of frames. Checkout process super easy and efficient. By far the best experience ever in selecting eyewear.

Great customer service and prices!

Great experience!

Great customer service, convenient location, clean and well-organized store, reasonable prices, and a decent selection of frames.

I liked the selection, but I would prefer a few more medium width frames. Especially, the wire ones.

Very knowledgeable and friendly service and great variety of frames to choose from.

I enjoyed the experience of picking out glasses for once! I always seem to make the wrong choice and regret my purchase. The knowledge and help of the associates was great. He was professional and I felt no pressure. Thank you!