The custom illustration you’ll see outside of this location gives you a sneak peek of what’s in store: a hand-painted abstract mural by local artist Caroline Corrigan. Take them both in as you peruse for your next pair.
How to get a prescription
THINK YOUR VISION HAS CHANGED?
Book an eye exam
This location offers comprehensive eye exams for glasses—as well as eye exams for contacts prescriptions if you already wear contacts.
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an FSA or HSA card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non-prescription sunglasses and accessories, or can book an eye exam at most locations.
We're in-network with several major insurance carriers, and we also make it easy to use out-of-network benefits. (Coverage may vary by location or plan.) Get all the details here.
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Yes, indeed. We have a 30-day, hassle-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Yep, at all of our New York locations! Come in for a 15-minute DMV Vision Test with one of our licensed opticians, no appointment needed. The test is $25. (If you don't pass, no worries—we can schedule a comprehensive eye exam for you.)
Recent Google reviews from Albany, NY
4.8 out of 5(140 reviews)
Pamela K
September 16, 2024
5 out of 5
This was my first time purchasing prescription glasses at Warby Parker. The store is well laid out. I first selected frames at the store and then came back with my prescription. The process to purchase glasses was quick and easy. The staff member reviewed my lens options and then located the pupil location on the selected frame/lens. My prescription was checked. Subsequently, I received an e-mail receipt and was able to track the progress of the glasses manufacture. There was a delay, but I was kept apprised of the process. The staff member who helped indicated that if there were any problems with the glasses, I could come back for help.
Response from Warby Parker
September 16, 2024
We are so glad you had a great shopping experience! We hope to see you again soon.
Nicole C
September 13, 2024
5 out of 5
Both my husband and I were extremely happy with the service for our eyeglasses and prescription sun glasses. The sales people are very knowledgable and helpful in a good way. Highly recommend this store. Although we love our normal eye doctor for diagnosis and monitoring eye health, getting our glasses here is a no-brainer.
Response from Warby Parker
September 13, 2024
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Erika C
September 09, 2024
3 out of 5
A bright, clean, and inviting space. Customer service was somewhat helpful once I approached them for assistance.
I am a big fan of Warby Parker’s eyeglass quality with my favorite pair still holding up after 10+ years of everyday heavy use, excellent online customer service (5 ⭐️ online chat help every single time), and I truly appreciate their at home try-on program.
I happened to find myself near the shop, needed an adjustment on my glasses, and hoped it would be as positive an experience as online. Sadly, it wasn’t the customer service quality I’ve come to truly appreciate from the online service at Warby Parker.
They were somewhat patient since it took a couple tries/adjustments to find the right fit for my too tight frames. They were not impatient or rude, it just seemed as if every request or question I had it seemed as if they weren’t interested in helping.
For example, I found a pair that I wanted to purchase, but when I said I didn’t have my Rx on hand but offered to have it sent over it seemed like this was a crazy request, and she suggested I go through the website.
There are also a particular pair of eyeglasses I’ve been wanting to see in person but they aren’t available for at home try-on. I asked her if they were available to be seen in the shop and she said no- which is understandable. I asked if there was anyway to see them in person because I don’t want to order these sight unseen. I requested if they could be brought into the shop, she simply said she didn’t know, and then went back to polishing frames at the desk.
I took the hint, thanked her for her time, purchased a few cases (such lovely colors!), a cleaning kit, and went on my way.
In the future I’ll stick to Warby Parker’s excellent online service.
Response from Warby Parker
September 10, 2024
We are very sorry you did not have a great experience, Erika. Reach out to us at reviews@warbyparker.com if you would like to discuss further — we would love to connect.
noonne n
September 05, 2024
5 out of 5
Friendly and efficient!
Response from Warby Parker
September 05, 2024
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Nancy H
September 03, 2024
5 out of 5
Wonderful place! Eye exam was very thorough and was remote, which sounds odd, but all tests were uploaded to the optometrist and I was able to speak with them via a tablet. Any questions were answered by qualified staff. Selection of frames is awesome and the frames are stylish and well made. This is my fourth pair of glasses from Warby Parker and I am always very satisfied. I purchased online originally, but this is my first visit to the store. The staff at the store was very courteous and helpful, going beyond, finding a frame in a color I desired to fit my narrow face! I highly recommend this location.
Response from Warby Parker
September 03, 2024
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
js c
August 30, 2024
5 out of 5
The store is sparkling clean. The staff is courteous, professional, and knowledgeable. Couldn't ask for anything better.
Response from Warby Parker
August 30, 2024
Thank you so much for sharing this review! We hope to see you again soon.
Carina P
August 14, 2024
5 out of 5
Absolutely great service and products, very timely and efficient and friendly people willing to help with everything; even picking out the cutest glasses!
Response from Warby Parker
August 14, 2024
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
erin b
August 09, 2024
5 out of 5
The customer service was really good!!!
Response from Warby Parker
August 09, 2024
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Mike M
August 03, 2024
2 out of 5
Don't waste your time going here if you need bifocals. Progressive lens don't work for me.
Response from Warby Parker
August 05, 2024
Thank you for sharing this feedback with us, Mike. We are very sorry you did not find any frames you love, and we will absolutely pass your feedback along to our team.
Marybeth S
August 01, 2024
5 out of 5
Great experience at Warby Parker Stuyvesant Plaza's new store. This was my first time purchasing prescription glasses through Warby Parker and it was terrific! The store is bright, clean and inviting. Lou and Ashley were very helpful as I selected different frames and narrowed down my ultimate selections. The whole process was terrific and I'm excited to receive my new prescription glasses and sunglasses within 7-10 days by mail! How great is that? And they have a super customer satisfaction program - so I'm very comfortable being able to stop in with any questions or need for adjustment. Bravo!
Response from Warby Parker
August 01, 2024
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Bruce T
July 26, 2024
5 out of 5
Warby Parker, Stuyvesant Plaza personnel were friendly, efficient, informative, and professional, unlike the gour other shops I visited first.
Response from Warby Parker
July 26, 2024
Thank you so much for sharing this review, Bruce! We are so glad you had a great experience.
Helen R
July 21, 2024
5 out of 5
Excellent customer service and support from staff member Ashley. Ashley was welcoming, friendly and knowledgeable. I asked for her to provide an honest opinion regarding the look of the frames and appropriate lens size for my prescription as I was shopping alone and wanted to be sure that I would be making the best overall choice to meet my needs. Ashley spent at least 1/2 hour helping me choose just the right frames and I could not have been happier with the choice. Ashley was also sensitive enough to kindly accommodate my hearing disability so that I could clearly understand what she was saying to me. Ashley…I hope Warby Parker is reading this. You deserve acknowledgment and hopefully a tangible show of their appreciation for the difference you make to their company. Thank you for all your help and consideration!
Response from Warby Parker
July 23, 2024
We are so glad you had an excellent experience from start to finish, Helen! We hope you love your new frames.
Ellyn H
July 19, 2024
5 out of 5
Very customer friendly, hassle free. Great price for the quality!
Response from Warby Parker
July 22, 2024
Thank you so much for sharing this review, Ellyn! We are so glad you had a great experience.
Ron S
July 18, 2024
5 out of 5
The team here is amazing. My appointment started on time and their options are plentiful.
Response from Warby Parker
July 19, 2024
Thank you so much for sharing this review, Ron! We are so glad you had a great experience.
Transito P
July 06, 2024
5 out of 5
At first I wasn’t sure about telemedicine eye exams but after today I am all for it. Claire was the person who was helping during the exam. There was a tech issue and my appointment didn’t start on time. Claire was so patient and didn’t make me feel awkward waiting (15-20 minutes) for the eye doctor to get connected. While shopping for glasses, Joe initially helped me and allowed me to kinda look around and didn’t check on me too often. Then when I was deciding between a few and asked for opinions/help, he was right there and assisted. I ended up purchasing glasses I didn’t initially picked out because the other person (I didn’t get her name but she had awesome black cat eye frames) listened to what I liked about each frame and picked out a pair I didn’t even look at. Ended up buying those AND prescription sunglasses. Would DEFINITELY recommend.
Response from Warby Parker
July 09, 2024
We are so glad you had an excellent experience from start to finish, Transito! We hope you love your new frames.
Jennifer R
July 06, 2024
5 out of 5
best eyeglass buying experience I've ever had
Response from Warby Parker
July 09, 2024
Thank you so much for sharing this review, Jennifer! We are so glad you had a great experience.
jameelee f
July 01, 2024
5 out of 5
It was a very easy process from the time I went into the store to purchasing my frames. They were very friendly and informative and I didn't feel pressured to purchase anything. It was very smooth.
Response from Warby Parker
July 02, 2024
We are so glad you had an excellent experience from start to finish, Jameelee! We hope you love your new frames.
Steven M
June 29, 2024
5 out of 5
Personable and knowledgeable staff.
Response from Warby Parker
July 02, 2024
Thank you so much for sharing this review, Steven! We are so glad you had a great experience.
Marilee M
June 24, 2024
5 out of 5
The store has a great selection. The employees are very friendly and helpful.
Response from Warby Parker
June 25, 2024
Thank you so much for sharing this review, Marilee! We are so glad you had a great experience.
Elsa R
June 20, 2024
5 out of 5
First time visiting Warby Parker store. I tried on glasses “virtually “ then went to the store to make my final decision. Staff in store was very knowledgeable and helpful. Will definitely return when I need glasses again.
Response from Warby Parker
June 21, 2024
We are so glad you had an excellent experience from start to finish, Elsa! We hope you love your new frames.
Teresa H
June 20, 2024
5 out of 5
Heather was very knowledgeable and helpful picking out frames and explaining all options.
Response from Warby Parker
June 21, 2024
We are so glad you had an excellent experience from start to finish, Teresa! We hope you love your new frames.
Todd V
June 08, 2024
5 out of 5
Overall experience was great and highly recommend!
Response from Warby Parker
June 11, 2024
Thank you so much for sharing this review, Todd! We are so glad you had a great experience.
Stephen W
May 30, 2024
5 out of 5
Professional, knowledgeable, affordable. Will use when needed in the future.
Response from Warby Parker
June 04, 2024
We are so glad you had an excellent experience from start to finish, Stephen! We hope you love your new frames.
Lindsay G
May 19, 2024
5 out of 5
Wonderful experience. The sales associate was incredibly nice and prompt attention was made when checking out. She even helped my husband who doesn’t even have Warby Parker sunglasses help adjust his sunglasses and replace one of the nose pieces. Absolutely recommend.
Response from Warby Parker
May 21, 2024
We are so glad you had an excellent experience from start to finish, Lindsay! We hope you love your new frames.
David T
May 19, 2024
5 out of 5
Easy going experience! Staff was super friendly and not pushy at all
Response from Warby Parker
May 21, 2024
We are so glad you had an excellent experience, David! We look forward to seeing you again in the future.