Stuyvesant Plaza

Excellent customer service! Lynne was incredibly helpful—she installed new nose rubbers on my broken glasses and didn’t even charge me. That kind of kindness and service is amazing. Thank you!

Extremely happy I went to your store. The assistance I received in ordering my new glasses was spot on! I would recommend Warby Parker to anyone looking to buy glasses.

Phenomenal staff, great selection, clean area.

My first visit at Warby Parker in Stuyvesant Plaza. I was greeted as I walked in the door. Absolutely wonderful feeling to be acknowledged. Wonderful selection of frames to choose from. I had to take a minute to sit down. I have a traumatic brain injury. I had an employee by the name of Heather come over and check on me. What an absolute wonderful person. She spent time with me and she found me two pairs of glasses that I absolutely love. She was very kind and patient. I will only shop at the store from here on out. Great selection, great staff !!!

What an awesome experience! I've never had such ease and confidence in buying glasses. Warby has cracked the code!

Best experience! Ashley at Albany NY Warby Parker store was very kind & professional. Thank you! Debbie

Huge thank you to Heather and Ashley in the Albany store. The lab messed up both our glasses (2 separate issues with them) Heather and Ashley did everything they could to fix the one pair while another was ordered (now 3rd pair as the 1st didnt pass inspection at lab and the 2nd was sent with the lens completely out of the frame). While the script was accurate on my pair, the lab twisted the script on the lenses so I couldn't read with them. Ashley figured that out and fixed as best as she could and ordered another pair. These 2 were so helpful and kind can't thank them enough. Hope WP appreciates them as much as we did!!

Was great!

The store has a great selection and the customer service is top notch. Ashley helped me select the perfect prescription glasses and sunglasses.

Ashley was outstanding with her customer service repeatedly! She went above and beyond in her service details. I would do anything to keep this employee at your store!

Shannon was very helpful and friendly it was a pleasure to shop there.

Staff was friendly, knowledgeable. I learned some good tips as a consumer on care of my new readers and sunglasses. Its nice to have a bussiness I can trust and feel confident in a quality product when it comes to my vision.

Super helpful staff and I like that the store is in an outside shopping plaza where I regularly shop!

Pleasant experience. Staff was helpful and knowledgeable

This was my first visit to Warby Parker. I was so happy with my experience. Everyone was helpful and very nice. Would definitely shop there again.

The women who worked there were delightful. Kept their distance while we were trying on glasses but were available if we needed help at any point in time. They were very knowledgeable and super friendly! The purchasing process was very easy and efficient.

Great experience fast easy well done

What a fun way to shop for glasses/sunglasses. Lots of options right at your fingertips

Great staff! Great selection of narrow frames! They asked questions and took the time to find out what my needs & style was. Went into the back more than once to look for additional frames to make sure I had a chance to see all available options. Warby Parker was not the first place I looked for these new glasses, but if the glasses are as good as the service they will be my first stop next time. Would strongly recommend the Warby Parker Stuyvesant Plaza location.

Great choices, great prices and great service