Stuyvesant Plaza

Great place to come to for getting new glasses, and your annual eye exams.

MY LOCAL WARBY PARKER IN ALBANY, NY IS SO WONDERFUL I WILL ONLY GO THERE FROM NOW ON. THEY MAKE THE COMPETITOR LOOK RIDICULOUS.

Great staff and frames. The one thing I would love to see from Warby Parker is more lens and coating options. Particularly the ability to get mid-index 1.60 (for all frames) or trivex lenses and Zeiss Duravision Platinum of Gold coatings.

great experience AND great staff!!

I like the atmosphere. No pressure. Sales people are very nice, knowledgable.

Very helpful and nice to deal with

Best Warby Parker in the area. Better selection than Brooklyn. Staff was knowledgeable and awesome! Highly recommend making the trip for this spot!

Great experience! Definitely check it out even if you've never gone before.

Every step of getting glasses has been a struggle. The sales associate who helped my mother & I did not enter the information correct for us. She entered my birthday, bifocals, lens thickness & pd (which they measured in store) incorrectly. That’s a lot to get wrong. I love the selection of products but the sales support is less than ideal. It has been stressful dealing with fixing all of these errors.

I'm super impressed with Warby Parker. I came in with the prescription for my broken glasses, and they had me in and out in half an hour for a fraction of the cost I've paid at other places. Lynne was AMAZING and really helped me choose a pair I love.

Horrible experience. I knew exactly what I wanted before I walked in. They tried to upsell me on frames that looked worse on me. Sales associate could not put the order through. Told me "I hate insurance." I was charged four times on my credit card. Luckily I used a card that is good at disputing charges. They told me two weeks for the glasses and it is actually going to be over a month and that is not guaranteed. If you need glasses don't go here. Your prescription will be different before they even arrive!

They were very helpful with guiding me through buying my new glasses. They assisted me with choosing correct lenses. They answered all my questions. I would recommend them to others.

My five year old daughter had her first eye exam here, and the technician and eye doctor were wonderful with her, making her feel very comfortable. She had a great time with the eye exam, and we found out she needed reading glasses and were able to order some inexpensive ones without insurance same day.

Excellent customer service!!

Friendly, attentive staff - everyone here was amazing. Very kind and personable. Prompt, thorough exams. 10/10 would come here again and would recommend. :)

NO BIFOCALS. Was extremely disappointed that they only offer progressive lenses but not any type of bifocal. With my prescription, peripheral vision is unacceptably out of focus with progressive lenses - tried them once before and they were a no-go.

Great experience. I recommend Erin - she’s great!

Courteous and patient service securing new prescription eyeglasses. Erin was great to work with. Persistent effort to secure approval of insurance coverage. All staff in the store wer welcoming and helpful. Will certainly be back!

I thought the store was beautiful! All the staff there were very helpful and friendly. I love the glasses I picked! They are beautiful! I am very happy with my shopping experience and purchase!

Great staff, and great price! Wonderful stress free experience!!!