Queens Center

Nyeesha was fantastic! I had a few ideas of what I thought would look nice, but it was so beneficial working with a professional who could steer me in the right direction. I really like this company but have only ordered online- but because of how nicely I was treated today I will be back to this specific store. I worked with Nyeesha. She is calm, professional, kind and listened to me to provide a truly great experience. I bought two new pairs of glasses and I’m really excited about it. With all the craziness in the world, it was nice to have 30 minutes of professionalism. Thank you Nyeesha and Warby Parker.

Amazing customer service from Niesha and the rest if the team! We were able to get an appointment same day. Then, we were able to be seen early. Dr. Hao explained each step of the exam process my daughter received. The frame selection was impressive to say the least. Selecting one that was just her style was easy and fun. 10 out of 10 totally recommend. This was a super easy purchase.

Niesha & Liz were so kind, attentive and helpful. They made a huge difference in making me feel comfortable in the store. Really valued their opinions and suggestions to style. Really friendly and so glad to have Warby Parker in Queens.

I went in to get my PD measured and Niesha was extremely helpful and accommodating. Super grateful to experience excellent customer service!!

The best experience I had buying glasses. I was not rushed, the Warby Parker tech was efficient, courteous and knowledgeable about the stock, insurance and hsa benefits. I would recommend the Queens Center stores 100%.

Nyesha and the Physcian that seen me provide me lots of knowledge in site.

Naisha was friendly, knowledgeable, and incredibly helpful in guiding me through the process of selecting the right pair of glasses. She made the experience smooth and enjoyable with her professionalism and great customer service.

all staff members are friendly and professional

Good customer service.

I Had a situation With my order of my prescription glasses, I took my time and went to the mall. I think it’s better to fix these problems in person and I’m so happy that I met Carlo Jay (Optician) Niesha (Store leader) They took the time to listen to my problem and I think when it comes to customer service, it’s one of the best things you could do, Listen to the customer. They work together and they were able to Fix the problem for me without any interruptions on the delivery date. A Plus… Service.

I had such a great experience with Niesha at Warby Parker in Queens Center Mall. She was extremely nice and patient. She made sure I was able to try on different glasses without feeling pressured or rushed. The optometrist conducting the eye exam was so nice and patient as well. She explained the process thoroughly and helped me to relax during the eye exam.

Great customer service with reasonably priced glasses.

Such an easy & friendly experience! Highly recommend. Lorena was super knowledgable & made it a smooth transaction. Dr. Emily Ortiz did an amazing job. She was efficient and took great care throughout the examinations and answered all my questions and concerns. I will definitely come back!

Great customer service. Made the process super easy and everyone is very friendly and knowledgeable.

Needed a new pair of glasses and wanted to try something different. There were many styles to choose from and different widths of glasses, which I liked. Store personnel very helpful. I did wind up buying my glasses here. This is my second pair from Warby Parker!

The staff is incompetent. They didn’t ask for my insurance info upfront, didn’t warn me my lenses had PD dilation warning, and never measured me for new PD in the frames that had a warning. Went back and was given certain reasons the eye doctor needed to look but they had left. Went to a different store that basically said this was incorrect and I was lied to. New store fixed my issue.

Knowledgeable staff. Upto date technology.

Although everyone was very nice and the store was very clean I gave niw had to go back twice because of problems with my glasses. I feel like they were really pushing the progressives on me although I voiced at least trice that I didn’t want that. It also cost me more When I first got my glasses and tried them on everything looked distorted and I was dizzy and nauseous. The frames were also smaller than the ones I tried on in the store. I went back and was told that they needed adjusting and and was assured it was a measurement issue with the lenses and I had to pick out new frames so I could have the style and size I needed. Again I said please no progressives but they insisted try again now that issue is corrected So again I waited nearly 2 weeks and entirely wrong frames and color and hate the progressives. It makes me wonder if they are getting commission on the progressives 😡. Going back today for last time and will definitely insist on no progressives and my money back that I paid for that. I had such high expectations for Warby Parker. Very disappointed

Friendly staff and very helpful. My appointment was on time. The eye doctor in my opinion did a comprehensive exam and explained everything, and answered all my questions. Left happy!

Glasses are beautiful and stylish at a great price. The staff were Great and friendly.