The eight custom illustrations by New York-based artist Edward Ubiera displayed outside this store feature iconic elements of both the city and our glasses. Step inside and see 23 more pieces of his artwork as you browse.
Meet our top-notch optometrists
Our affiliated eye doctors combine best-in-class expertise with a relationship-driven, patient-first approach.
Dr. Emily Ortiz
Introduction
Dr. Emily Ortiz graduated from the New England College of Optometry (NECO) in 2022. In addition to her optometry degree, she completed a residency at the SUNY College of Optometry and specialized in low vision and brain injury rehabilitation. In her downtime, Dr. Ortiz enjoys cooking, baking, learning new languages, and playing soccer.
Dr. Emily Ortiz graduated from the New England College of Optometry (NECO) in 2022. In addition to her optometry degree, she completed a residency at the SUNY College of Optometry and specialized in low vision and brain injury rehabilitation. In her downtime, Dr. Ortiz enjoys cooking, baking, learning new languages, and playing soccer.
Residency Training
SUNY College of Optometry
Professional Affiliations
New York Certified in Low Vision
Education
New England College of Optometry (NECO)
Specialities
Low Vision and Brain Injury Rehabilitation
Comprehensive exams starting at $95
We recommend an annual exam to help evaluate your vision, examine your eye health, and screen for other health issues. Plus, it gives you an opportunity to ask an expert optometrist any eye-related questions.
The well-known portion of an eye exam where you read from a chart of progressively shrinking letters until they're too small to see
The part of the exam that determines your prescription for corrective lenses (if you need them)
A screening for issues like glaucoma and cataracts, and for signs of other health conditions like diabetes, high blood pressure, and more
A detailed image of the surface of your retina for the doctor to assess your eye health and check for conditions like macular degeneration, glaucoma, and retinal detachments (available at most locations for an additional $39)
Insurance, FSA, and HSA
Whether we’re in- or out-of-network with your carrier, you can use vision insurance to save at Warby Parker . (We accept FSA and HSA, too!)
Thankfully, no—we have newer methods for measuring intraocular pressure now.
It's best to have this information handy:
A list of any eye- or vision-related symptoms you're experiencing
An overview of your and your family's medical history
A list of medications you're taking (non-prescription medications included)
Your vision insurance information (if applicable)
Any questions you'd like to ask the eye doctor
You should also bring any corrective lenses you're currently using—glasses and contacts—and a pair of sunglasses to wear afterwards in case your eyes are dilated during your exam.
A comprehensive eye exam includes tests for visual acuity, refraction, and binocular vision, as well as a full ocular health assessment. A retinal exam may also be performed, sometimes requiring pupil dilation. Learn more about what to expect here.
We recommend getting an eye exam once a year to evaluate your vision, examine your eye health, and screen for other health issues. Other factors may influence how often you get an eye exam, including your age, whether you wear glasses or contacts, and if your medical history puts you at higher risk for eye diseases.
We're in-network with most major vision carriers, like UnitedHealthcare, Davis Vision, Superior Vision, and some VSP plans. For other plans, like EyeMed and Cigna, we often work as an out-of-network carrier. (Not all optometrists accept all insurance plans. We can only confirm your coverage details during your visit.)
Glasses and contacts prescriptions typically expire one to two years after the prescription was written. This time frame may vary depending on your state's regulations and the risk of your vision changing more quickly.
Recent Google reviews from Long Island City, NY
4.9 out of 5(216 reviews)
HUI P
February 19, 2026
5 out of 5
Thank you, Bee, for fixing my crooked frame! I walked past and asked for a second opinion on my nose pad angles/curves, she is so experienced and helpful, and just fixed it for me. I really appreciate it and will definitely come back for my next pair!
Response from Warby Parker
February 19, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
mike g
February 18, 2026
5 out of 5
Super friendly, incredibly knowledgeable and patient staff! Great selection of eyewear and the prices are very reasonable. No one tried to upsell me and they helped me with every step of the process regarding my insurance. I definitely am making Warby Parker my go to place for eyewear.
Response from Warby Parker
February 18, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Jillian W
February 18, 2026
5 out of 5
The opticians that work here are very helpful and friendly. They took the time to price out my coverage with insurance benefits. Christian was the optician that directly worked with me to find the best options. The eye exam was thorough and quick with the latest technology.
Response from Warby Parker
February 18, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Maggie C
February 17, 2026
5 out of 5
The staff here at Warby Parker Court Square are friendly, patient and professional. The moment you enter the store, you are greeted and acknowledge with a "Hello, How can I help you?" The Eye Doctor is so knowledgeable, patient and professional. You don't feel rushed by the staff nor by the Eye Doctor. Great Experience at Warby Parker Court Square. Thank you!
Response from Warby Parker
February 17, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Krysta V
February 17, 2026
5 out of 5
Loved everything about this place- the optometrist and the staff were patient and kind. So many different kinds of glasses and the price point is excellent. I will definitely return.
Response from Warby Parker
February 17, 2026
We are so glad you had a great shopping experience! We hope to see you again soon.
Roshni S
February 14, 2026
5 out of 5
Really great staff. Very kind and accomodating. Appreciate the customer service.
Response from Warby Parker
February 14, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Carl A
January 30, 2026
5 out of 5
Great customer service!!
Response from Warby Parker
January 30, 2026
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Mark Z
January 29, 2026
5 out of 5
Bought my glasses 2 years ago, nose pad came off, WP fixed it for free. Excellent service… thank you Bee.
Response from Warby Parker
January 29, 2026
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
Jimmy K
January 19, 2026
5 out of 5
This was my second time getting glasses from Warby Parker, and once again, I’m impressed. Even though I placed my order online, the support and follow-up were seamless. The entire team was great to work with, but I want to give a special shout-out to Nicole.
She assisted my wife personally and made the whole experience feel easy and tailored to what I needed. As a fun bonus, she even had a rare Pokémon card on her, which was a great touch! It’s that kind of personality and service that keeps me coming back. Highly recommend!
01/19 18:30
Response from Warby Parker
January 19, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Lexie G
January 08, 2026
5 out of 5
My eye exam was thorough and Dr. Amin was very kind and helpful, and the desk associates helped me find what contacts and glasses were best with my insurance coverage. I will definitely return for my next eye exam.
Response from Warby Parker
January 08, 2026
Thank you so much for sharing this review! We hope to see you again soon.
Lejla
January 06, 2026
5 out of 5
I accidentally sat on my glasses and they were really bent, but thankfully Bee was able to fix them! She is a real surgeon!!! Thank you Bee!!!
Also kudos to WP for the quality, I can’t believe the frames survived this!
Response from Warby Parker
January 07, 2026
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Christina S
January 04, 2026
5 out of 5
Everyone was kind and professional. Service was quick and convenient.
Response from Warby Parker
January 04, 2026
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
Gaurav U
January 02, 2026
5 out of 5
Great store, super helpful for quick adjustments! Bee was a great optometrist!
Response from Warby Parker
January 03, 2026
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Andrea H
December 29, 2025
5 out of 5
Phil is the best! He knows faces and what looks great on me. It was so quick and perfect. Dr. Ortiz was so pleasant and got me through the test without having to over explain. She’s a keeper, too. 💙💙💙
Response from Warby Parker
December 29, 2025
Thank you for sharing this review! We are so happy to hear you had a great shopping experience.
rodrigo d
December 28, 2025
5 out of 5
The service was fast and simple. The eye doctor was very professional and friendly. The frame and lens that I chose was nice and affordable.
Response from Warby Parker
December 28, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Meg K
December 16, 2025
5 out of 5
Bee is amazing! Go to her for help at WP!
Response from Warby Parker
December 16, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Bryan D
December 15, 2025
5 out of 5
Very helpful staff. Not very busy on the Monday i was there. Great attention to details. Everything was very well explained from the exam to the selection to the insurance and purchasing.
Response from Warby Parker
December 15, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
HowardMia13
December 13, 2025
5 out of 5
This location is amazing. It is bright and lively, the decor is unique and one of a kind and so are the multitude of frames that grace the walls. The associates in the store were very kind and welcoming. Especially Brianna who helped me out the entire time I was in the store after my eye exam. Brianna is very attentive to detail, she is experienced in what she does, she was very patient with me and within no time she was able to grasp the style that I was looking for in eyeglasses and ultimately helped me pick out some new frames. We connected as if we were family and I am so thankful for her and the team at this location.
Response from Warby Parker
December 13, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.
Wendy B
November 24, 2025
5 out of 5
There's a wide array of frames to choose from; Warby Parker is a well organized and professional establishment.
Response from Warby Parker
November 24, 2025
Thank you so much for sharing this review! We are so glad you had a great experience, and we hope to see you again soon.
James A
November 20, 2025
5 out of 5
Courteous, welcoming staff, through- high tech eye exam, huge selection of frames.
Response from Warby Parker
November 20, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Betsy M
November 18, 2025
5 out of 5
Bee helped me find frames I love. I wouldn’t have thought to try the pair she put me in, but she was listening carefully to what I wanted and very observant of my face and what would work, and she knew what to do. Thanks for your expertise and thoughtfulness!
Response from Warby Parker
November 18, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Andrea M
November 17, 2025
5 out of 5
Helpful people, lovely space, filled with light. Great experience.
Response from Warby Parker
November 17, 2025
Thank you very much for sharing this review! We are so glad you had an excellent experience.
Thomas G
November 08, 2025
5 out of 5
After 55 years of going to another optical brand (they were good), I decided to try Warby Parker for exam, glasses & contacts. My experience @ Warby Parker (Long Island City, NY) was EXCELLENT!!! Dr. Emily Ortiz & Bee were so helpful. If you’re thinking of trying Warby Parker, do so!!! Thomas
Response from Warby Parker
November 08, 2025
We are so glad you had a great experience with our team! Thank you very much for sharing this review — we hope to see you again soon!
Kevin H
October 22, 2025
5 out of 5
Great experience. Staff is professional and polite.
Response from Warby Parker
October 22, 2025
We are so happy to hear you had an excellent experience! Thank you for sharing this review.
Sheila L
October 18, 2025
5 out of 5
Such great customer service and had a great time choosing my new frames
Response from Warby Parker
October 18, 2025
We are so glad you had a great shopping experience! We hope to see you again soon.